This bingo card has a free space and 24 words: Upload extensions on 5 accounts, Resolve past mat for 5 accounts, Skip trace on 3 accounts, Complete all follow ups within the week (min 4 follow-ups), Emailed a DRM (properly complete using template), Called a total (ib/ ob) 60 calls for the day. (review), Wrap Idle under 30% for the week, 1 Kudos Calls, Notate 3 accounts with MBUSA approval, Bring FL account current for PCA processing, Send PCA’s to the SME nbox(min 3, Have no WPR’S for the week, De-escalate a call when a SUPR is has been requested, Select a customer’s Intent in salesforce on 20 accounts.(and code VCSIF), Free space!, Average 15 calls per hours for the entire week., Submit 5 accounts to be queued to collections, Resolve account before it reaches maturity, Submit 2 MBUSA templates to the SME inbox, Obtain 5 valid VOO numbers, Reached out to Dealership on 3 different accounts., Queue account to collections prior to -50, Resolve 3 account pending funding items and note 5 accounts with VCSIF.
Pre-Term Bingo | Remarketing BINGO | Remarketing Bingo | Quality Assurance BINGO | Collections BINGO
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