(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Resolve 3 account pending funding items
Reached out to Dealership on 3 different accounts.
Bring FL account current for PCA processing
1 Kudos Calls
De-escalate a call when a SUPR is has been requested
Obtain 5 valid VOO numbers
Queue account to collections prior to -50
Submit 5 accounts to be queued to collections
Skip trace on 3 accounts
Notate 3 accounts with MBUSA approval
note 5 accounts with VCSIF
Upload extensions on 5 accounts
Resolve past mat for 5 accounts
Emailed a DRM
(properly complete using template)
Submit 2 MBUSA templates to the SME inbox
Resolve account before it reaches maturity
Have no WPR’S for the week
Select a customer’s Intent in salesforce on 20 accounts.(and code VCSIF)
Average 15 calls per hours for the entire week.
Free space!
Complete all follow ups within the week (min 4 follow-ups)
Wrap Idle under 30% for the week
Send PCA’s to the SME nbox(min 3
Called a total (ib/ ob) 60 calls for the day.
(review)