(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Skip trace on 3 accounts
note 5 accounts with VCSIF
Submit 5 accounts to be queued to collections
Submit 2 MBUSA templates to the SME inbox
Upload extensions on 5 accounts
Select a customer’s Intent in salesforce on 20 accounts.(and code VCSIF)
Send PCA’s to the SME nbox(min 3
Have no WPR’S for the week
Resolve 3 account pending funding items
Reached out to Dealership on 3 different accounts.
Emailed a DRM
(properly complete using template)
Wrap Idle under 30% for the week
De-escalate a call when a SUPR is has been requested
Average 15 calls per hours for the entire week.
Obtain 5 valid VOO numbers
Resolve account before it reaches maturity
Bring FL account current for PCA processing
Complete all follow ups within the week (min 4 follow-ups)
1 Kudos Calls
Notate 3 accounts with MBUSA approval
Queue account to collections prior to -50
Called a total (ib/ ob) 60 calls for the day.
(review)
