(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Upload extensions on 5 accounts
Average 15 calls per hours for the entire week.
Resolve past mat for 5 accounts
Submit 2 MBUSA templates to the SME inbox
De-escalate a call when a SUPR is has been requested
Submit 5 accounts to be queued to collections
Queue account to collections prior to -50
1 Kudos Calls
Obtain 5 valid VOO numbers
Have no WPR’S for the week
Reached out to Dealership on 3 different accounts.
Called a total (ib/ ob) 60 calls for the day.
(review)
Emailed a DRM
(properly complete using template)
Bring FL account current for PCA processing
Skip trace on 3 accounts
Select a customer’s Intent in salesforce on 20 accounts.(and code VCSIF)
Complete all follow ups within the week (min 4 follow-ups)
