(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Queue account to collections prior to -50
Submit 2 MBUSA templates to the SME inbox
Resolve account before it reaches maturity
Send PCA’s to the SME nbox(min 3
Complete all follow ups within the week (min 4 follow-ups)
Average 15 calls per hours for the entire week.
Submit 5 accounts to be queued to collections
Skip trace on 3 accounts
Obtain 5 valid VOO numbers
Upload extensions on 5 accounts
De-escalate a call when a SUPR is has been requested
Notate 3 accounts with MBUSA approval
Select a customer’s Intent in salesforce on 20 accounts.(and code VCSIF)
Emailed a DRM
(properly complete using template)
Have no WPR’S for the week
Resolve 3 account pending funding items
Wrap Idle under 30% for the week
1 Kudos Calls
Bring FL account current for PCA processing
Free space!
Reached out to Dealership on 3 different accounts.
Resolve past mat for 5 accounts
note 5 accounts with VCSIF
Called a total (ib/ ob) 60 calls for the day.
(review)
