(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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1 Kudos Calls
Resolve account before it reaches maturity
Emailed a DRM
(properly complete using template)
Resolve 3 account pending funding items
note 5 accounts with VCSIF
Submit 2 MBUSA templates to the SME inbox
Resolve past mat for 5 accounts
Notate 3 accounts with MBUSA approval
Reached out to Dealership on 3 different accounts.
Called a total (ib/ ob) 60 calls for the day.
(review)
Wrap Idle under 30% for the week
Upload extensions on 5 accounts
De-escalate a call when a SUPR is has been requested
Select a customer’s Intent in salesforce on 20 accounts.(and code VCSIF)
Obtain 5 valid VOO numbers
Bring FL account current for PCA processing
Submit 5 accounts to be queued to collections
Queue account to collections prior to -50
Average 15 calls per hours for the entire week.
Skip trace on 3 accounts
Free space!
Complete all follow ups within the week (min 4 follow-ups)
