(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Average 15 calls per hours for the entire week.
Select a customer’s Intent in salesforce on 20 accounts.(and code VCSIF)
Submit 5 accounts to be queued to collections
Notate 3 accounts with MBUSA approval
Called a total (ib/ ob) 60 calls for the day.
(review)
De-escalate a call when a SUPR is has been requested
Resolve 3 account pending funding items
Obtain 5 valid VOO numbers
Send PCA’s to the SME nbox(min 3
Reached out to Dealership on 3 different accounts.
Emailed a DRM
(properly complete using template)
note 5 accounts with VCSIF
Resolve account before it reaches maturity
Upload extensions on 5 accounts
Skip trace on 3 accounts
Submit 2 MBUSA templates to the SME inbox
Complete all follow ups within the week (min 4 follow-ups)
