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This bingo card has a free space and 24 words: received a call after 4:50pm, someone says your name wrong, you get told merry christmas, get a BIS call, updated an address, someone tries to get WR acc info for an adult child, requested forms to be posted, interrupt callers singing coming off hold, Whai Rawa login issues, someone asks for Whai Rawa bank acc, updated an email, tried to put a call through internally and no answer, someone calls for a Whanau Opportunity but they're not registered, someone asks how they receive the Kaumatua Grant/send bank acc details, get a property call, you get a bounce back/auto email reply, forgotten their whakapapa number, pronounces Whai Rawa wrong, flagged in CRM, can't get through to anyone from Whakapapa, member trying to update details of another adult member, transfer to funds, "you people" "you lot" and issues with the whakapapa online form.

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