This bingo card has a free space and 24 words: Used Customer Name 3x, Smiled Big, Said Welcome to Wells Fargo, Introduced yourself, Had Non Bank Conver- sation, Asked Fact Finding Questions, Used a confirming Statement/ Question, Said Benefit before product, Used 2Benefit Words, Summ up the transaction, Compliment 3 Customers in a row, Used an Empathy Statement, Sent a service signal, Helped resolve a customer issue, Gave Options, Offered using green button solutions, Learned Something unique about a customer, Followed the Entire RoadMap (need observer), Processed Transaction Right the First Time, Balanced at the end of the night, Used 2 of the KDMS in one transaction, Thank Customer for Banking with Wells, Kept Track of Interactions and Said something nice to co-worker.
ROAD MAP BINGO | TGIF! | TGIF! | TGIF! | TGIF!
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