Used 2 ofthe KDMSin onetransactionGaveOptionsSaidBenefitbeforeproductSaidsomethingnice toco-workerUsed aconfirmingStatement/QuestionSmiledBigOfferedusing greenbuttonsolutionsLearnedSomethingunique abouta customerUsed anEmpathyStatementSent aservicesignalKept TrackofInteractionsBalancedat the endof thenightIntroducedyourselfHelpedresolve acustomerissueCompliment3Customersin a rowSaidWelcometo WellsFargoUsed2BenefitWordsUsedCustomerName 3xThankCustomerfor Bankingwith WellsProcessedTransactionRight theFirst TimeFollowed theEntireRoadMap(needobserver)Had NonBankConver-sationSumm upthetransactionAskedFactFindingQuestionsUsed 2 ofthe KDMSin onetransactionGaveOptionsSaidBenefitbeforeproductSaidsomethingnice toco-workerUsed aconfirmingStatement/QuestionSmiledBigOfferedusing greenbuttonsolutionsLearnedSomethingunique abouta customerUsed anEmpathyStatementSent aservicesignalKept TrackofInteractionsBalancedat the endof thenightIntroducedyourselfHelpedresolve acustomerissueCompliment3Customersin a rowSaidWelcometo WellsFargoUsed2BenefitWordsUsedCustomerName 3xThankCustomerfor Bankingwith WellsProcessedTransactionRight theFirst TimeFollowed theEntireRoadMap(needobserver)Had NonBankConver-sationSumm upthetransactionAskedFactFindingQuestions

WOW BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Used 2 of the KDMS in one transaction
  2. Gave Options
  3. Said Benefit before product
  4. Said something nice to co-worker
  5. Used a confirming Statement/ Question
  6. Smiled Big
  7. Offered using green button solutions
  8. Learned Something unique about a customer
  9. Used an Empathy Statement
  10. Sent a service signal
  11. Kept Track of Interactions
  12. Balanced at the end of the night
  13. Introduced yourself
  14. Helped resolve a customer issue
  15. Compliment 3 Customers in a row
  16. Said Welcome to Wells Fargo
  17. Used 2Benefit Words
  18. Used Customer Name 3x
  19. Thank Customer for Banking with Wells
  20. Processed Transaction Right the First Time
  21. Followed the Entire RoadMap (need observer)
  22. Had Non Bank Conver- sation
  23. Summ up the transaction
  24. Asked Fact Finding Questions