ThankCustomerfor Bankingwith WellsKept TrackofInteractionsSaidWelcometo WellsFargoSumm upthetransactionSent aservicesignalCompliment3Customersin a rowOfferedusing greenbuttonsolutionsUsed aconfirmingStatement/QuestionUsed2BenefitWordsSmiledBigBalancedat the endof thenightProcessedTransactionRight theFirst TimeGaveOptionsSaidsomethingnice toco-workerUsed 2 ofthe KDMSin onetransactionUsedCustomerName 3xHelpedresolve acustomerissueAskedFactFindingQuestionsUsed anEmpathyStatementLearnedSomethingunique abouta customerIntroducedyourselfHad NonBankConver-sationFollowed theEntireRoadMap(needobserver)SaidBenefitbeforeproductThankCustomerfor Bankingwith WellsKept TrackofInteractionsSaidWelcometo WellsFargoSumm upthetransactionSent aservicesignalCompliment3Customersin a rowOfferedusing greenbuttonsolutionsUsed aconfirmingStatement/QuestionUsed2BenefitWordsSmiledBigBalancedat the endof thenightProcessedTransactionRight theFirst TimeGaveOptionsSaidsomethingnice toco-workerUsed 2 ofthe KDMSin onetransactionUsedCustomerName 3xHelpedresolve acustomerissueAskedFactFindingQuestionsUsed anEmpathyStatementLearnedSomethingunique abouta customerIntroducedyourselfHad NonBankConver-sationFollowed theEntireRoadMap(needobserver)SaidBenefitbeforeproduct

WOW BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Thank Customer for Banking with Wells
  2. Kept Track of Interactions
  3. Said Welcome to Wells Fargo
  4. Summ up the transaction
  5. Sent a service signal
  6. Compliment 3 Customers in a row
  7. Offered using green button solutions
  8. Used a confirming Statement/ Question
  9. Used 2Benefit Words
  10. Smiled Big
  11. Balanced at the end of the night
  12. Processed Transaction Right the First Time
  13. Gave Options
  14. Said something nice to co-worker
  15. Used 2 of the KDMS in one transaction
  16. Used Customer Name 3x
  17. Helped resolve a customer issue
  18. Asked Fact Finding Questions
  19. Used an Empathy Statement
  20. Learned Something unique about a customer
  21. Introduced yourself
  22. Had Non Bank Conver- sation
  23. Followed the Entire RoadMap (need observer)
  24. Said Benefit before product