SaidBenefitbeforeproductOfferedusing greenbuttonsolutionsProcessedTransactionRight theFirst TimeSaidsomethingnice toco-workerBalancedat the endof thenightHelpedresolve acustomerissueUsedCustomerName 3xSmiledBigAskedFactFindingQuestionsSaidWelcometo WellsFargoCompliment3Customersin a rowFollowed theEntireRoadMap(needobserver)Used aconfirmingStatement/QuestionGaveOptionsUsed anEmpathyStatementKept TrackofInteractionsThankCustomerfor Bankingwith WellsIntroducedyourselfHad NonBankConver-sationUsed2BenefitWordsSumm upthetransactionUsed 2 ofthe KDMSin onetransactionLearnedSomethingunique abouta customerSent aservicesignalSaidBenefitbeforeproductOfferedusing greenbuttonsolutionsProcessedTransactionRight theFirst TimeSaidsomethingnice toco-workerBalancedat the endof thenightHelpedresolve acustomerissueUsedCustomerName 3xSmiledBigAskedFactFindingQuestionsSaidWelcometo WellsFargoCompliment3Customersin a rowFollowed theEntireRoadMap(needobserver)Used aconfirmingStatement/QuestionGaveOptionsUsed anEmpathyStatementKept TrackofInteractionsThankCustomerfor Bankingwith WellsIntroducedyourselfHad NonBankConver-sationUsed2BenefitWordsSumm upthetransactionUsed 2 ofthe KDMSin onetransactionLearnedSomethingunique abouta customerSent aservicesignal

WOW BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Said Benefit before product
  2. Offered using green button solutions
  3. Processed Transaction Right the First Time
  4. Said something nice to co-worker
  5. Balanced at the end of the night
  6. Helped resolve a customer issue
  7. Used Customer Name 3x
  8. Smiled Big
  9. Asked Fact Finding Questions
  10. Said Welcome to Wells Fargo
  11. Compliment 3 Customers in a row
  12. Followed the Entire RoadMap (need observer)
  13. Used a confirming Statement/ Question
  14. Gave Options
  15. Used an Empathy Statement
  16. Kept Track of Interactions
  17. Thank Customer for Banking with Wells
  18. Introduced yourself
  19. Had Non Bank Conver- sation
  20. Used 2Benefit Words
  21. Summ up the transaction
  22. Used 2 of the KDMS in one transaction
  23. Learned Something unique about a customer
  24. Sent a service signal