Followed theEntireRoadMap(needobserver)Used2BenefitWordsHad NonBankConver-sationSent aservicesignalOfferedusing greenbuttonsolutionsProcessedTransactionRight theFirst TimeCompliment3Customersin a rowAskedFactFindingQuestionsIntroducedyourselfThankCustomerfor Bankingwith WellsHelpedresolve acustomerissueSaidsomethingnice toco-workerKept TrackofInteractionsSmiledBigSaidWelcometo WellsFargoUsed anEmpathyStatementUsed 2 ofthe KDMSin onetransactionBalancedat the endof thenightGaveOptionsSumm upthetransactionLearnedSomethingunique abouta customerUsed aconfirmingStatement/QuestionUsedCustomerName 3xSaidBenefitbeforeproductFollowed theEntireRoadMap(needobserver)Used2BenefitWordsHad NonBankConver-sationSent aservicesignalOfferedusing greenbuttonsolutionsProcessedTransactionRight theFirst TimeCompliment3Customersin a rowAskedFactFindingQuestionsIntroducedyourselfThankCustomerfor Bankingwith WellsHelpedresolve acustomerissueSaidsomethingnice toco-workerKept TrackofInteractionsSmiledBigSaidWelcometo WellsFargoUsed anEmpathyStatementUsed 2 ofthe KDMSin onetransactionBalancedat the endof thenightGaveOptionsSumm upthetransactionLearnedSomethingunique abouta customerUsed aconfirmingStatement/QuestionUsedCustomerName 3xSaidBenefitbeforeproduct

WOW BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Followed the Entire RoadMap (need observer)
  2. Used 2Benefit Words
  3. Had Non Bank Conver- sation
  4. Sent a service signal
  5. Offered using green button solutions
  6. Processed Transaction Right the First Time
  7. Compliment 3 Customers in a row
  8. Asked Fact Finding Questions
  9. Introduced yourself
  10. Thank Customer for Banking with Wells
  11. Helped resolve a customer issue
  12. Said something nice to co-worker
  13. Kept Track of Interactions
  14. Smiled Big
  15. Said Welcome to Wells Fargo
  16. Used an Empathy Statement
  17. Used 2 of the KDMS in one transaction
  18. Balanced at the end of the night
  19. Gave Options
  20. Summ up the transaction
  21. Learned Something unique about a customer
  22. Used a confirming Statement/ Question
  23. Used Customer Name 3x
  24. Said Benefit before product