SaidBenefitbeforeproductUsed2BenefitWordsUsed anEmpathyStatementUsed aconfirmingStatement/QuestionOfferedusing greenbuttonsolutionsHad NonBankConver-sationKept TrackofInteractionsGaveOptionsProcessedTransactionRight theFirst TimeThankCustomerfor Bankingwith WellsSmiledBigUsed 2 ofthe KDMSin onetransactionHelpedresolve acustomerissueFollowed theEntireRoadMap(needobserver)UsedCustomerName 3xLearnedSomethingunique abouta customerBalancedat the endof thenightIntroducedyourselfCompliment3Customersin a rowSumm upthetransactionAskedFactFindingQuestionsSent aservicesignalSaidWelcometo WellsFargoSaidsomethingnice toco-workerSaidBenefitbeforeproductUsed2BenefitWordsUsed anEmpathyStatementUsed aconfirmingStatement/QuestionOfferedusing greenbuttonsolutionsHad NonBankConver-sationKept TrackofInteractionsGaveOptionsProcessedTransactionRight theFirst TimeThankCustomerfor Bankingwith WellsSmiledBigUsed 2 ofthe KDMSin onetransactionHelpedresolve acustomerissueFollowed theEntireRoadMap(needobserver)UsedCustomerName 3xLearnedSomethingunique abouta customerBalancedat the endof thenightIntroducedyourselfCompliment3Customersin a rowSumm upthetransactionAskedFactFindingQuestionsSent aservicesignalSaidWelcometo WellsFargoSaidsomethingnice toco-worker

WOW BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Said Benefit before product
  2. Used 2Benefit Words
  3. Used an Empathy Statement
  4. Used a confirming Statement/ Question
  5. Offered using green button solutions
  6. Had Non Bank Conver- sation
  7. Kept Track of Interactions
  8. Gave Options
  9. Processed Transaction Right the First Time
  10. Thank Customer for Banking with Wells
  11. Smiled Big
  12. Used 2 of the KDMS in one transaction
  13. Helped resolve a customer issue
  14. Followed the Entire RoadMap (need observer)
  15. Used Customer Name 3x
  16. Learned Something unique about a customer
  17. Balanced at the end of the night
  18. Introduced yourself
  19. Compliment 3 Customers in a row
  20. Summ up the transaction
  21. Asked Fact Finding Questions
  22. Sent a service signal
  23. Said Welcome to Wells Fargo
  24. Said something nice to co-worker