UsedCustomerName 3xHelpedresolve acustomerissueThankCustomerfor Bankingwith WellsHad NonBankConver-sationKept TrackofInteractionsAskedFactFindingQuestionsSumm upthetransactionUsed anEmpathyStatementLearnedSomethingunique abouta customerUsed 2 ofthe KDMSin onetransactionUsed2BenefitWordsSaidBenefitbeforeproductUsed aconfirmingStatement/QuestionOfferedusing greenbuttonsolutionsSaidWelcometo WellsFargoIntroducedyourselfGaveOptionsFollowed theEntireRoadMap(needobserver)ProcessedTransactionRight theFirst TimeCompliment3Customersin a rowSent aservicesignalSaidsomethingnice toco-workerBalancedat the endof thenightSmiledBigUsedCustomerName 3xHelpedresolve acustomerissueThankCustomerfor Bankingwith WellsHad NonBankConver-sationKept TrackofInteractionsAskedFactFindingQuestionsSumm upthetransactionUsed anEmpathyStatementLearnedSomethingunique abouta customerUsed 2 ofthe KDMSin onetransactionUsed2BenefitWordsSaidBenefitbeforeproductUsed aconfirmingStatement/QuestionOfferedusing greenbuttonsolutionsSaidWelcometo WellsFargoIntroducedyourselfGaveOptionsFollowed theEntireRoadMap(needobserver)ProcessedTransactionRight theFirst TimeCompliment3Customersin a rowSent aservicesignalSaidsomethingnice toco-workerBalancedat the endof thenightSmiledBig

WOW BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Used Customer Name 3x
  2. Helped resolve a customer issue
  3. Thank Customer for Banking with Wells
  4. Had Non Bank Conver- sation
  5. Kept Track of Interactions
  6. Asked Fact Finding Questions
  7. Summ up the transaction
  8. Used an Empathy Statement
  9. Learned Something unique about a customer
  10. Used 2 of the KDMS in one transaction
  11. Used 2Benefit Words
  12. Said Benefit before product
  13. Used a confirming Statement/ Question
  14. Offered using green button solutions
  15. Said Welcome to Wells Fargo
  16. Introduced yourself
  17. Gave Options
  18. Followed the Entire RoadMap (need observer)
  19. Processed Transaction Right the First Time
  20. Compliment 3 Customers in a row
  21. Sent a service signal
  22. Said something nice to co-worker
  23. Balanced at the end of the night
  24. Smiled Big