Had NonBankConver-sationSmiledBigSaidWelcometo WellsFargoUsed2BenefitWordsSaidsomethingnice toco-workerLearnedSomethingunique abouta customerProcessedTransactionRight theFirst TimeBalancedat the endof thenightUsed anEmpathyStatementSaidBenefitbeforeproductUsedCustomerName 3xSent aservicesignalSumm upthetransactionFollowed theEntireRoadMap(needobserver)AskedFactFindingQuestionsHelpedresolve acustomerissueIntroducedyourselfCompliment3Customersin a rowKept TrackofInteractionsGaveOptionsOfferedusing greenbuttonsolutionsUsed aconfirmingStatement/QuestionThankCustomerfor Bankingwith WellsUsed 2 ofthe KDMSin onetransactionHad NonBankConver-sationSmiledBigSaidWelcometo WellsFargoUsed2BenefitWordsSaidsomethingnice toco-workerLearnedSomethingunique abouta customerProcessedTransactionRight theFirst TimeBalancedat the endof thenightUsed anEmpathyStatementSaidBenefitbeforeproductUsedCustomerName 3xSent aservicesignalSumm upthetransactionFollowed theEntireRoadMap(needobserver)AskedFactFindingQuestionsHelpedresolve acustomerissueIntroducedyourselfCompliment3Customersin a rowKept TrackofInteractionsGaveOptionsOfferedusing greenbuttonsolutionsUsed aconfirmingStatement/QuestionThankCustomerfor Bankingwith WellsUsed 2 ofthe KDMSin onetransaction

WOW BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Had Non Bank Conver- sation
  2. Smiled Big
  3. Said Welcome to Wells Fargo
  4. Used 2Benefit Words
  5. Said something nice to co-worker
  6. Learned Something unique about a customer
  7. Processed Transaction Right the First Time
  8. Balanced at the end of the night
  9. Used an Empathy Statement
  10. Said Benefit before product
  11. Used Customer Name 3x
  12. Sent a service signal
  13. Summ up the transaction
  14. Followed the Entire RoadMap (need observer)
  15. Asked Fact Finding Questions
  16. Helped resolve a customer issue
  17. Introduced yourself
  18. Compliment 3 Customers in a row
  19. Kept Track of Interactions
  20. Gave Options
  21. Offered using green button solutions
  22. Used a confirming Statement/ Question
  23. Thank Customer for Banking with Wells
  24. Used 2 of the KDMS in one transaction