Used 2Benefit Words Offered using green button solutions Thank Customer for Banking with Wells Smiled Big Used Customer Name 3x Gave Options Kept Track of Interactions Sent a service signal Used a confirming Statement/ Question Used 2 of the KDMS in one transaction Said Welcome to Wells Fargo Summ up the transaction Balanced at the end of the night Asked Fact Finding Questions Used an Empathy Statement Introduced yourself Learned Something unique about a customer Processed Transaction Right the First Time Compliment 3 Customers in a row Said Benefit before product Said something nice to co-worker Followed the Entire RoadMap (need observer) Had Non Bank Conver- sation Helped resolve a customer issue Used 2Benefit Words Offered using green button solutions Thank Customer for Banking with Wells Smiled Big Used Customer Name 3x Gave Options Kept Track of Interactions Sent a service signal Used a confirming Statement/ Question Used 2 of the KDMS in one transaction Said Welcome to Wells Fargo Summ up the transaction Balanced at the end of the night Asked Fact Finding Questions Used an Empathy Statement Introduced yourself Learned Something unique about a customer Processed Transaction Right the First Time Compliment 3 Customers in a row Said Benefit before product Said something nice to co-worker Followed the Entire RoadMap (need observer) Had Non Bank Conver- sation Helped resolve a customer issue
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Used 2Benefit Words
Offered using green button solutions
Thank Customer for Banking with Wells
Smiled
Big
Used
Customer
Name 3x
Gave Options
Kept Track of Interactions
Sent a service signal
Used a confirming Statement/
Question
Used 2 of the KDMS
in one transaction
Said Welcome to Wells Fargo
Summ up the transaction
Balanced at the end of the night
Asked Fact Finding
Questions
Used an Empathy
Statement
Introduced yourself
Learned Something unique about a customer
Processed Transaction Right the First Time
Compliment
3
Customers in a row
Said Benefit before product
Said something nice to
co-worker
Followed the Entire RoadMap
(need observer)
Had Non Bank
Conver-
sation
Helped resolve a customer issue