Summ upthetransactionThankCustomerfor Bankingwith WellsHad NonBankConver-sationUsed aconfirmingStatement/QuestionAskedFactFindingQuestionsOfferedusing greenbuttonsolutionsUsed2BenefitWordsUsed 2 ofthe KDMSin onetransactionSaidBenefitbeforeproductProcessedTransactionRight theFirst TimeGaveOptionsUsed anEmpathyStatementCompliment3Customersin a rowSmiledBigKept TrackofInteractionsFollowed theEntireRoadMap(needobserver)UsedCustomerName 3xSaidsomethingnice toco-workerHelpedresolve acustomerissueSent aservicesignalBalancedat the endof thenightSaidWelcometo WellsFargoLearnedSomethingunique abouta customerIntroducedyourselfSumm upthetransactionThankCustomerfor Bankingwith WellsHad NonBankConver-sationUsed aconfirmingStatement/QuestionAskedFactFindingQuestionsOfferedusing greenbuttonsolutionsUsed2BenefitWordsUsed 2 ofthe KDMSin onetransactionSaidBenefitbeforeproductProcessedTransactionRight theFirst TimeGaveOptionsUsed anEmpathyStatementCompliment3Customersin a rowSmiledBigKept TrackofInteractionsFollowed theEntireRoadMap(needobserver)UsedCustomerName 3xSaidsomethingnice toco-workerHelpedresolve acustomerissueSent aservicesignalBalancedat the endof thenightSaidWelcometo WellsFargoLearnedSomethingunique abouta customerIntroducedyourself

WOW BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Summ up the transaction
  2. Thank Customer for Banking with Wells
  3. Had Non Bank Conver- sation
  4. Used a confirming Statement/ Question
  5. Asked Fact Finding Questions
  6. Offered using green button solutions
  7. Used 2Benefit Words
  8. Used 2 of the KDMS in one transaction
  9. Said Benefit before product
  10. Processed Transaction Right the First Time
  11. Gave Options
  12. Used an Empathy Statement
  13. Compliment 3 Customers in a row
  14. Smiled Big
  15. Kept Track of Interactions
  16. Followed the Entire RoadMap (need observer)
  17. Used Customer Name 3x
  18. Said something nice to co-worker
  19. Helped resolve a customer issue
  20. Sent a service signal
  21. Balanced at the end of the night
  22. Said Welcome to Wells Fargo
  23. Learned Something unique about a customer
  24. Introduced yourself