SmiledBigHelpedresolve acustomerissueUsedCustomerName 3xThankCustomerfor Bankingwith WellsUsed 2 ofthe KDMSin onetransactionSaidBenefitbeforeproductSent aservicesignalHad NonBankConver-sationCompliment3Customersin a rowUsed aconfirmingStatement/QuestionBalancedat the endof thenightAskedFactFindingQuestionsKept TrackofInteractionsFollowed theEntireRoadMap(needobserver)Used anEmpathyStatementSumm upthetransactionUsed2BenefitWordsOfferedusing greenbuttonsolutionsIntroducedyourselfGaveOptionsSaidsomethingnice toco-workerProcessedTransactionRight theFirst TimeSaidWelcometo WellsFargoLearnedSomethingunique abouta customerSmiledBigHelpedresolve acustomerissueUsedCustomerName 3xThankCustomerfor Bankingwith WellsUsed 2 ofthe KDMSin onetransactionSaidBenefitbeforeproductSent aservicesignalHad NonBankConver-sationCompliment3Customersin a rowUsed aconfirmingStatement/QuestionBalancedat the endof thenightAskedFactFindingQuestionsKept TrackofInteractionsFollowed theEntireRoadMap(needobserver)Used anEmpathyStatementSumm upthetransactionUsed2BenefitWordsOfferedusing greenbuttonsolutionsIntroducedyourselfGaveOptionsSaidsomethingnice toco-workerProcessedTransactionRight theFirst TimeSaidWelcometo WellsFargoLearnedSomethingunique abouta customer

WOW BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Smiled Big
  2. Helped resolve a customer issue
  3. Used Customer Name 3x
  4. Thank Customer for Banking with Wells
  5. Used 2 of the KDMS in one transaction
  6. Said Benefit before product
  7. Sent a service signal
  8. Had Non Bank Conver- sation
  9. Compliment 3 Customers in a row
  10. Used a confirming Statement/ Question
  11. Balanced at the end of the night
  12. Asked Fact Finding Questions
  13. Kept Track of Interactions
  14. Followed the Entire RoadMap (need observer)
  15. Used an Empathy Statement
  16. Summ up the transaction
  17. Used 2Benefit Words
  18. Offered using green button solutions
  19. Introduced yourself
  20. Gave Options
  21. Said something nice to co-worker
  22. Processed Transaction Right the First Time
  23. Said Welcome to Wells Fargo
  24. Learned Something unique about a customer