Followed the Entire RoadMap (need observer) Used 2Benefit Words Had Non Bank Conver- sation Sent a service signal Offered using green button solutions Processed Transaction Right the First Time Compliment 3 Customers in a row Asked Fact Finding Questions Introduced yourself Thank Customer for Banking with Wells Helped resolve a customer issue Said something nice to co-worker Kept Track of Interactions Smiled Big Said Welcome to Wells Fargo Used an Empathy Statement Used 2 of the KDMS in one transaction Balanced at the end of the night Gave Options Summ up the transaction Learned Something unique about a customer Used a confirming Statement/ Question Used Customer Name 3x Said Benefit before product Followed the Entire RoadMap (need observer) Used 2Benefit Words Had Non Bank Conver- sation Sent a service signal Offered using green button solutions Processed Transaction Right the First Time Compliment 3 Customers in a row Asked Fact Finding Questions Introduced yourself Thank Customer for Banking with Wells Helped resolve a customer issue Said something nice to co-worker Kept Track of Interactions Smiled Big Said Welcome to Wells Fargo Used an Empathy Statement Used 2 of the KDMS in one transaction Balanced at the end of the night Gave Options Summ up the transaction Learned Something unique about a customer Used a confirming Statement/ Question Used Customer Name 3x Said Benefit before product
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Followed the Entire RoadMap
(need observer)
Used 2Benefit Words
Had Non Bank
Conver-
sation
Sent a service signal
Offered using green button solutions
Processed Transaction Right the First Time
Compliment
3
Customers in a row
Asked Fact Finding
Questions
Introduced yourself
Thank Customer for Banking with Wells
Helped resolve a customer issue
Said something nice to
co-worker
Kept Track of Interactions
Smiled
Big
Said Welcome to Wells Fargo
Used an Empathy
Statement
Used 2 of the KDMS
in one transaction
Balanced at the end of the night
Gave Options
Summ up the transaction
Learned Something unique about a customer
Used a confirming Statement/
Question
Used
Customer
Name 3x
Said Benefit before product