Compliment3Customersin a rowHad NonBankConver-sationBalancedat the endof thenightIntroducedyourselfProcessedTransactionRight theFirst TimeOfferedusing greenbuttonsolutionsUsed 2 ofthe KDMSin onetransactionUsedCustomerName 3xSaidWelcometo WellsFargoSaidsomethingnice toco-workerSmiledBigHelpedresolve acustomerissueSaidBenefitbeforeproductUsed2BenefitWordsAskedFactFindingQuestionsGaveOptionsSent aservicesignalUsed aconfirmingStatement/QuestionSumm upthetransactionThankCustomerfor Bankingwith WellsUsed anEmpathyStatementLearnedSomethingunique abouta customerKept TrackofInteractionsFollowed theEntireRoadMap(needobserver)Compliment3Customersin a rowHad NonBankConver-sationBalancedat the endof thenightIntroducedyourselfProcessedTransactionRight theFirst TimeOfferedusing greenbuttonsolutionsUsed 2 ofthe KDMSin onetransactionUsedCustomerName 3xSaidWelcometo WellsFargoSaidsomethingnice toco-workerSmiledBigHelpedresolve acustomerissueSaidBenefitbeforeproductUsed2BenefitWordsAskedFactFindingQuestionsGaveOptionsSent aservicesignalUsed aconfirmingStatement/QuestionSumm upthetransactionThankCustomerfor Bankingwith WellsUsed anEmpathyStatementLearnedSomethingunique abouta customerKept TrackofInteractionsFollowed theEntireRoadMap(needobserver)

WOW BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Compliment 3 Customers in a row
  2. Had Non Bank Conver- sation
  3. Balanced at the end of the night
  4. Introduced yourself
  5. Processed Transaction Right the First Time
  6. Offered using green button solutions
  7. Used 2 of the KDMS in one transaction
  8. Used Customer Name 3x
  9. Said Welcome to Wells Fargo
  10. Said something nice to co-worker
  11. Smiled Big
  12. Helped resolve a customer issue
  13. Said Benefit before product
  14. Used 2Benefit Words
  15. Asked Fact Finding Questions
  16. Gave Options
  17. Sent a service signal
  18. Used a confirming Statement/ Question
  19. Summ up the transaction
  20. Thank Customer for Banking with Wells
  21. Used an Empathy Statement
  22. Learned Something unique about a customer
  23. Kept Track of Interactions
  24. Followed the Entire RoadMap (need observer)