Kept TrackofInteractionsSaidWelcometo WellsFargoOfferedusing greenbuttonsolutionsSmiledBigUsed anEmpathyStatementThankCustomerfor Bankingwith WellsAskedFactFindingQuestionsHad NonBankConver-sationFollowed theEntireRoadMap(needobserver)Sent aservicesignalLearnedSomethingunique abouta customerUsedCustomerName 3xUsed2BenefitWordsSaidBenefitbeforeproductBalancedat the endof thenightUsed aconfirmingStatement/QuestionHelpedresolve acustomerissueProcessedTransactionRight theFirst TimeGaveOptionsUsed 2 ofthe KDMSin onetransactionSumm upthetransactionSaidsomethingnice toco-workerIntroducedyourselfCompliment3Customersin a rowKept TrackofInteractionsSaidWelcometo WellsFargoOfferedusing greenbuttonsolutionsSmiledBigUsed anEmpathyStatementThankCustomerfor Bankingwith WellsAskedFactFindingQuestionsHad NonBankConver-sationFollowed theEntireRoadMap(needobserver)Sent aservicesignalLearnedSomethingunique abouta customerUsedCustomerName 3xUsed2BenefitWordsSaidBenefitbeforeproductBalancedat the endof thenightUsed aconfirmingStatement/QuestionHelpedresolve acustomerissueProcessedTransactionRight theFirst TimeGaveOptionsUsed 2 ofthe KDMSin onetransactionSumm upthetransactionSaidsomethingnice toco-workerIntroducedyourselfCompliment3Customersin a row

WOW BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Kept Track of Interactions
  2. Said Welcome to Wells Fargo
  3. Offered using green button solutions
  4. Smiled Big
  5. Used an Empathy Statement
  6. Thank Customer for Banking with Wells
  7. Asked Fact Finding Questions
  8. Had Non Bank Conver- sation
  9. Followed the Entire RoadMap (need observer)
  10. Sent a service signal
  11. Learned Something unique about a customer
  12. Used Customer Name 3x
  13. Used 2Benefit Words
  14. Said Benefit before product
  15. Balanced at the end of the night
  16. Used a confirming Statement/ Question
  17. Helped resolve a customer issue
  18. Processed Transaction Right the First Time
  19. Gave Options
  20. Used 2 of the KDMS in one transaction
  21. Summ up the transaction
  22. Said something nice to co-worker
  23. Introduced yourself
  24. Compliment 3 Customers in a row