Offeredusing greenbuttonsolutionsKept TrackofInteractionsSaidWelcometo WellsFargoUsed aconfirmingStatement/QuestionGaveOptionsSmiledBigUsed2BenefitWordsAskedFactFindingQuestionsSaidBenefitbeforeproductLearnedSomethingunique abouta customerIntroducedyourselfUsed 2 ofthe KDMSin onetransactionUsedCustomerName 3xProcessedTransactionRight theFirst TimeThankCustomerfor Bankingwith WellsHelpedresolve acustomerissueUsed anEmpathyStatementSaidsomethingnice toco-workerCompliment3Customersin a rowBalancedat the endof thenightSent aservicesignalFollowed theEntireRoadMap(needobserver)Had NonBankConver-sationSumm upthetransactionOfferedusing greenbuttonsolutionsKept TrackofInteractionsSaidWelcometo WellsFargoUsed aconfirmingStatement/QuestionGaveOptionsSmiledBigUsed2BenefitWordsAskedFactFindingQuestionsSaidBenefitbeforeproductLearnedSomethingunique abouta customerIntroducedyourselfUsed 2 ofthe KDMSin onetransactionUsedCustomerName 3xProcessedTransactionRight theFirst TimeThankCustomerfor Bankingwith WellsHelpedresolve acustomerissueUsed anEmpathyStatementSaidsomethingnice toco-workerCompliment3Customersin a rowBalancedat the endof thenightSent aservicesignalFollowed theEntireRoadMap(needobserver)Had NonBankConver-sationSumm upthetransaction

WOW BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Offered using green button solutions
  2. Kept Track of Interactions
  3. Said Welcome to Wells Fargo
  4. Used a confirming Statement/ Question
  5. Gave Options
  6. Smiled Big
  7. Used 2Benefit Words
  8. Asked Fact Finding Questions
  9. Said Benefit before product
  10. Learned Something unique about a customer
  11. Introduced yourself
  12. Used 2 of the KDMS in one transaction
  13. Used Customer Name 3x
  14. Processed Transaction Right the First Time
  15. Thank Customer for Banking with Wells
  16. Helped resolve a customer issue
  17. Used an Empathy Statement
  18. Said something nice to co-worker
  19. Compliment 3 Customers in a row
  20. Balanced at the end of the night
  21. Sent a service signal
  22. Followed the Entire RoadMap (need observer)
  23. Had Non Bank Conver- sation
  24. Summ up the transaction