This bingo card has a free space and 24 words: Customer w/ last name Smith, Call Inquiry Escrow Shortage, Scheduled OTD, Updated Email Address, Logged a CARES, Done in One, Set a Follow up, Transferred to Cherry Pie, Deescalated a Call, Customer phone # starting with 213, Call Inquiry Taxes, Call Inquiry Transfer, Had 92% or greater adherence yesterday, Closed a CARES, Assisted a web call, Call Inquiry Offered Self service Options, Customer with the first name Elizabeth, Customer in TX, Email address with the customers name, Transferred to ACH for Set up, Processed a payoff demand, Loan with a happy survey, Closed a followup and Late Charge Collected Full/partial.
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With players vying for a you'll have to call about __ items before someone wins. There's a __% chance that a lucky player would win after calling __ items.
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