Customerphone #starting with213Processeda payoffdemandClosedaCARESCustomerw/ lastnameSmithDonein OneCall InquiryOfferedSelf serviceOptionsUpdatedEmailAddressScheduledOTDSet aFollowupDeescalateda CallTransferredto ACH forSet upCallInquiryTaxesLoggedaCARESLateChargeCollectedFull/partialCustomerin TXTransferredto CherryPieClosedafollowupEmailaddress withthecustomersnameCallInquiryEscrowShortageCallInquiryTransferHad 92%or greateradherenceyesterdayCustomerwith thefirst nameElizabethLoan witha happysurveyAssisteda webcallCustomerphone #starting with213Processeda payoffdemandClosedaCARESCustomerw/ lastnameSmithDonein OneCall InquiryOfferedSelf serviceOptionsUpdatedEmailAddressScheduledOTDSet aFollowupDeescalateda CallTransferredto ACH forSet upCallInquiryTaxesLoggedaCARESLateChargeCollectedFull/partialCustomerin TXTransferredto CherryPieClosedafollowupEmailaddress withthecustomersnameCallInquiryEscrowShortageCallInquiryTransferHad 92%or greateradherenceyesterdayCustomerwith thefirst nameElizabethLoan witha happysurveyAssisteda webcall

Call Center Bingo ! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer phone # starting with 213
  2. Processed a payoff demand
  3. Closed a CARES
  4. Customer w/ last name Smith
  5. Done in One
  6. Call Inquiry Offered Self service Options
  7. Updated Email Address
  8. Scheduled OTD
  9. Set a Follow up
  10. Deescalated a Call
  11. Transferred to ACH for Set up
  12. Call Inquiry Taxes
  13. Logged a CARES
  14. Late Charge Collected Full/partial
  15. Customer in TX
  16. Transferred to Cherry Pie
  17. Closed a followup
  18. Email address with the customers name
  19. Call Inquiry Escrow Shortage
  20. Call Inquiry Transfer
  21. Had 92% or greater adherence yesterday
  22. Customer with the first name Elizabeth
  23. Loan with a happy survey
  24. Assisted a web call