Had 92%or greateradherenceyesterdayLoan witha happysurveyCallInquiryTaxesLoggedaCARESCustomerw/ lastnameSmithCallInquiryEscrowShortageCustomerphone #starting with213Customerin TXTransferredto ACH forSet upSet aFollowupTransferredto CherryPieClosedaCARESCall InquiryOfferedSelf serviceOptionsUpdatedEmailAddressCustomerwith thefirst nameElizabethEmailaddress withthecustomersnameAssisteda webcallClosedafollowupCallInquiryTransferDonein OneDeescalateda CallProcesseda payoffdemandLateChargeCollectedFull/partialScheduledOTDHad 92%or greateradherenceyesterdayLoan witha happysurveyCallInquiryTaxesLoggedaCARESCustomerw/ lastnameSmithCallInquiryEscrowShortageCustomerphone #starting with213Customerin TXTransferredto ACH forSet upSet aFollowupTransferredto CherryPieClosedaCARESCall InquiryOfferedSelf serviceOptionsUpdatedEmailAddressCustomerwith thefirst nameElizabethEmailaddress withthecustomersnameAssisteda webcallClosedafollowupCallInquiryTransferDonein OneDeescalateda CallProcesseda payoffdemandLateChargeCollectedFull/partialScheduledOTD

Call Center Bingo ! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Had 92% or greater adherence yesterday
  2. Loan with a happy survey
  3. Call Inquiry Taxes
  4. Logged a CARES
  5. Customer w/ last name Smith
  6. Call Inquiry Escrow Shortage
  7. Customer phone # starting with 213
  8. Customer in TX
  9. Transferred to ACH for Set up
  10. Set a Follow up
  11. Transferred to Cherry Pie
  12. Closed a CARES
  13. Call Inquiry Offered Self service Options
  14. Updated Email Address
  15. Customer with the first name Elizabeth
  16. Email address with the customers name
  17. Assisted a web call
  18. Closed a followup
  19. Call Inquiry Transfer
  20. Done in One
  21. Deescalated a Call
  22. Processed a payoff demand
  23. Late Charge Collected Full/partial
  24. Scheduled OTD