LoggedaCARESCustomerw/ lastnameSmithTransferredto CherryPieHad 92%or greateradherenceyesterdayAssisteda webcallCustomerphone #starting with213ClosedaCARESCall InquiryOfferedSelf serviceOptionsScheduledOTDCallInquiryTransferDonein OneUpdatedEmailAddressClosedafollowupCustomerin TXDeescalateda CallCustomerwith thefirst nameElizabethSet aFollowupTransferredto ACH forSet upProcesseda payoffdemandLoan witha happysurveyLateChargeCollectedFull/partialCallInquiryEscrowShortageCallInquiryTaxesEmailaddress withthecustomersnameLoggedaCARESCustomerw/ lastnameSmithTransferredto CherryPieHad 92%or greateradherenceyesterdayAssisteda webcallCustomerphone #starting with213ClosedaCARESCall InquiryOfferedSelf serviceOptionsScheduledOTDCallInquiryTransferDonein OneUpdatedEmailAddressClosedafollowupCustomerin TXDeescalateda CallCustomerwith thefirst nameElizabethSet aFollowupTransferredto ACH forSet upProcesseda payoffdemandLoan witha happysurveyLateChargeCollectedFull/partialCallInquiryEscrowShortageCallInquiryTaxesEmailaddress withthecustomersname

Call Center Bingo ! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Logged a CARES
  2. Customer w/ last name Smith
  3. Transferred to Cherry Pie
  4. Had 92% or greater adherence yesterday
  5. Assisted a web call
  6. Customer phone # starting with 213
  7. Closed a CARES
  8. Call Inquiry Offered Self service Options
  9. Scheduled OTD
  10. Call Inquiry Transfer
  11. Done in One
  12. Updated Email Address
  13. Closed a followup
  14. Customer in TX
  15. Deescalated a Call
  16. Customer with the first name Elizabeth
  17. Set a Follow up
  18. Transferred to ACH for Set up
  19. Processed a payoff demand
  20. Loan with a happy survey
  21. Late Charge Collected Full/partial
  22. Call Inquiry Escrow Shortage
  23. Call Inquiry Taxes
  24. Email address with the customers name