ScheduledOTDSet aFollowupEmailaddress withthecustomersnameClosedafollowupDeescalateda CallCallInquiryTransferTransferredto CherryPieProcesseda payoffdemandTransferredto ACH forSet upCustomerin TXCustomerwith thefirst nameElizabethAssisteda webcallCallInquiryTaxesDonein OneCustomerphone #starting with213Had 92%or greateradherenceyesterdayLoan witha happysurveyCallInquiryEscrowShortageClosedaCARESCall InquiryOfferedSelf serviceOptionsUpdatedEmailAddressLateChargeCollectedFull/partialLoggedaCARESCustomerw/ lastnameSmithScheduledOTDSet aFollowupEmailaddress withthecustomersnameClosedafollowupDeescalateda CallCallInquiryTransferTransferredto CherryPieProcesseda payoffdemandTransferredto ACH forSet upCustomerin TXCustomerwith thefirst nameElizabethAssisteda webcallCallInquiryTaxesDonein OneCustomerphone #starting with213Had 92%or greateradherenceyesterdayLoan witha happysurveyCallInquiryEscrowShortageClosedaCARESCall InquiryOfferedSelf serviceOptionsUpdatedEmailAddressLateChargeCollectedFull/partialLoggedaCARESCustomerw/ lastnameSmith

Call Center Bingo ! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Scheduled OTD
  2. Set a Follow up
  3. Email address with the customers name
  4. Closed a followup
  5. Deescalated a Call
  6. Call Inquiry Transfer
  7. Transferred to Cherry Pie
  8. Processed a payoff demand
  9. Transferred to ACH for Set up
  10. Customer in TX
  11. Customer with the first name Elizabeth
  12. Assisted a web call
  13. Call Inquiry Taxes
  14. Done in One
  15. Customer phone # starting with 213
  16. Had 92% or greater adherence yesterday
  17. Loan with a happy survey
  18. Call Inquiry Escrow Shortage
  19. Closed a CARES
  20. Call Inquiry Offered Self service Options
  21. Updated Email Address
  22. Late Charge Collected Full/partial
  23. Logged a CARES
  24. Customer w/ last name Smith