Transferredto ACH forSet upCustomerw/ lastnameSmithAssisteda webcallCustomerin TXCallInquiryTransferScheduledOTDLoggedaCARESClosedafollowupSet aFollowupDonein OneHad 92%or greateradherenceyesterdayUpdatedEmailAddressCallInquiryEscrowShortageCallInquiryTaxesLoan witha happysurveyProcesseda payoffdemandLateChargeCollectedFull/partialClosedaCARESCustomerphone #starting with213Emailaddress withthecustomersnameCall InquiryOfferedSelf serviceOptionsTransferredto CherryPieDeescalateda CallCustomerwith thefirst nameElizabethTransferredto ACH forSet upCustomerw/ lastnameSmithAssisteda webcallCustomerin TXCallInquiryTransferScheduledOTDLoggedaCARESClosedafollowupSet aFollowupDonein OneHad 92%or greateradherenceyesterdayUpdatedEmailAddressCallInquiryEscrowShortageCallInquiryTaxesLoan witha happysurveyProcesseda payoffdemandLateChargeCollectedFull/partialClosedaCARESCustomerphone #starting with213Emailaddress withthecustomersnameCall InquiryOfferedSelf serviceOptionsTransferredto CherryPieDeescalateda CallCustomerwith thefirst nameElizabeth

Call Center Bingo ! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Transferred to ACH for Set up
  2. Customer w/ last name Smith
  3. Assisted a web call
  4. Customer in TX
  5. Call Inquiry Transfer
  6. Scheduled OTD
  7. Logged a CARES
  8. Closed a followup
  9. Set a Follow up
  10. Done in One
  11. Had 92% or greater adherence yesterday
  12. Updated Email Address
  13. Call Inquiry Escrow Shortage
  14. Call Inquiry Taxes
  15. Loan with a happy survey
  16. Processed a payoff demand
  17. Late Charge Collected Full/partial
  18. Closed a CARES
  19. Customer phone # starting with 213
  20. Email address with the customers name
  21. Call Inquiry Offered Self service Options
  22. Transferred to Cherry Pie
  23. Deescalated a Call
  24. Customer with the first name Elizabeth