LateChargeCollectedFull/partialHad 92%or greateradherenceyesterdayClosedafollowupDonein OneCustomerphone #starting with213Assisteda webcallSet aFollowupDeescalateda CallCustomerwith thefirst nameElizabethCustomerw/ lastnameSmithCallInquiryTaxesEmailaddress withthecustomersnameLoan witha happysurveyUpdatedEmailAddressTransferredto ACH forSet upCall InquiryOfferedSelf serviceOptionsScheduledOTDCallInquiryEscrowShortageClosedaCARESTransferredto CherryPieCustomerin TXProcesseda payoffdemandCallInquiryTransferLoggedaCARESLateChargeCollectedFull/partialHad 92%or greateradherenceyesterdayClosedafollowupDonein OneCustomerphone #starting with213Assisteda webcallSet aFollowupDeescalateda CallCustomerwith thefirst nameElizabethCustomerw/ lastnameSmithCallInquiryTaxesEmailaddress withthecustomersnameLoan witha happysurveyUpdatedEmailAddressTransferredto ACH forSet upCall InquiryOfferedSelf serviceOptionsScheduledOTDCallInquiryEscrowShortageClosedaCARESTransferredto CherryPieCustomerin TXProcesseda payoffdemandCallInquiryTransferLoggedaCARES

Call Center Bingo ! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Late Charge Collected Full/partial
  2. Had 92% or greater adherence yesterday
  3. Closed a followup
  4. Done in One
  5. Customer phone # starting with 213
  6. Assisted a web call
  7. Set a Follow up
  8. Deescalated a Call
  9. Customer with the first name Elizabeth
  10. Customer w/ last name Smith
  11. Call Inquiry Taxes
  12. Email address with the customers name
  13. Loan with a happy survey
  14. Updated Email Address
  15. Transferred to ACH for Set up
  16. Call Inquiry Offered Self service Options
  17. Scheduled OTD
  18. Call Inquiry Escrow Shortage
  19. Closed a CARES
  20. Transferred to Cherry Pie
  21. Customer in TX
  22. Processed a payoff demand
  23. Call Inquiry Transfer
  24. Logged a CARES