Customer phone # starting with 213 Processed a payoff demand Closed a CARES Customer w/ last name Smith Done in One Call Inquiry Offered Self service Options Updated Email Address Scheduled OTD Set a Follow up Deescalated a Call Transferred to ACH for Set up Call Inquiry Taxes Logged a CARES Late Charge Collected Full/partial Customer in TX Transferred to Cherry Pie Closed a followup Email address with the customers name Call Inquiry Escrow Shortage Call Inquiry Transfer Had 92% or greater adherence yesterday Customer with the first name Elizabeth Loan with a happy survey Assisted a web call Customer phone # starting with 213 Processed a payoff demand Closed a CARES Customer w/ last name Smith Done in One Call Inquiry Offered Self service Options Updated Email Address Scheduled OTD Set a Follow up Deescalated a Call Transferred to ACH for Set up Call Inquiry Taxes Logged a CARES Late Charge Collected Full/partial Customer in TX Transferred to Cherry Pie Closed a followup Email address with the customers name Call Inquiry Escrow Shortage Call Inquiry Transfer Had 92% or greater adherence yesterday Customer with the first name Elizabeth Loan with a happy survey Assisted a web call
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Customer phone # starting with
213
Processed a payoff demand
Closed a CARES
Customer w/ last name Smith
Done in One
Call Inquiry
Offered Self service Options
Updated Email Address
Scheduled OTD
Set a Follow up
Deescalated a Call
Transferred to ACH for Set up
Call Inquiry
Taxes
Logged a CARES
Late Charge Collected
Full/partial
Customer in TX
Transferred to Cherry Pie
Closed a followup
Email address with the customers name
Call Inquiry
Escrow Shortage
Call Inquiry Transfer
Had 92% or greater adherence yesterday
Customer with the first name Elizabeth
Loan with a happy survey
Assisted a web call