Customerin TXProcesseda payoffdemandCallInquiryTaxesClosedaCARESScheduledOTDAssisteda webcallDonein OneUpdatedEmailAddressTransferredto ACH forSet upSet aFollowupLoan witha happysurveyClosedafollowupLateChargeCollectedFull/partialCall InquiryOfferedSelf serviceOptionsCallInquiryEscrowShortageCustomerphone #starting with213Customerw/ lastnameSmithCustomerwith thefirst nameElizabethTransferredto CherryPieCallInquiryTransferHad 92%or greateradherenceyesterdayLoggedaCARESEmailaddress withthecustomersnameDeescalateda CallCustomerin TXProcesseda payoffdemandCallInquiryTaxesClosedaCARESScheduledOTDAssisteda webcallDonein OneUpdatedEmailAddressTransferredto ACH forSet upSet aFollowupLoan witha happysurveyClosedafollowupLateChargeCollectedFull/partialCall InquiryOfferedSelf serviceOptionsCallInquiryEscrowShortageCustomerphone #starting with213Customerw/ lastnameSmithCustomerwith thefirst nameElizabethTransferredto CherryPieCallInquiryTransferHad 92%or greateradherenceyesterdayLoggedaCARESEmailaddress withthecustomersnameDeescalateda Call

Call Center Bingo ! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer in TX
  2. Processed a payoff demand
  3. Call Inquiry Taxes
  4. Closed a CARES
  5. Scheduled OTD
  6. Assisted a web call
  7. Done in One
  8. Updated Email Address
  9. Transferred to ACH for Set up
  10. Set a Follow up
  11. Loan with a happy survey
  12. Closed a followup
  13. Late Charge Collected Full/partial
  14. Call Inquiry Offered Self service Options
  15. Call Inquiry Escrow Shortage
  16. Customer phone # starting with 213
  17. Customer w/ last name Smith
  18. Customer with the first name Elizabeth
  19. Transferred to Cherry Pie
  20. Call Inquiry Transfer
  21. Had 92% or greater adherence yesterday
  22. Logged a CARES
  23. Email address with the customers name
  24. Deescalated a Call