Call InquiryOfferedSelf serviceOptionsCallInquiryTransferDeescalateda CallTransferredto CherryPieLoan witha happysurveyLateChargeCollectedFull/partialDonein OneHad 92%or greateradherenceyesterdaySet aFollowupProcesseda payoffdemandEmailaddress withthecustomersnameUpdatedEmailAddressCustomerin TXLoggedaCARESCustomerwith thefirst nameElizabethTransferredto ACH forSet upCustomerw/ lastnameSmithClosedafollowupCustomerphone #starting with213ClosedaCARESCallInquiryTaxesCallInquiryEscrowShortageScheduledOTDAssisteda webcallCall InquiryOfferedSelf serviceOptionsCallInquiryTransferDeescalateda CallTransferredto CherryPieLoan witha happysurveyLateChargeCollectedFull/partialDonein OneHad 92%or greateradherenceyesterdaySet aFollowupProcesseda payoffdemandEmailaddress withthecustomersnameUpdatedEmailAddressCustomerin TXLoggedaCARESCustomerwith thefirst nameElizabethTransferredto ACH forSet upCustomerw/ lastnameSmithClosedafollowupCustomerphone #starting with213ClosedaCARESCallInquiryTaxesCallInquiryEscrowShortageScheduledOTDAssisteda webcall

Call Center Bingo ! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Call Inquiry Offered Self service Options
  2. Call Inquiry Transfer
  3. Deescalated a Call
  4. Transferred to Cherry Pie
  5. Loan with a happy survey
  6. Late Charge Collected Full/partial
  7. Done in One
  8. Had 92% or greater adherence yesterday
  9. Set a Follow up
  10. Processed a payoff demand
  11. Email address with the customers name
  12. Updated Email Address
  13. Customer in TX
  14. Logged a CARES
  15. Customer with the first name Elizabeth
  16. Transferred to ACH for Set up
  17. Customer w/ last name Smith
  18. Closed a followup
  19. Customer phone # starting with 213
  20. Closed a CARES
  21. Call Inquiry Taxes
  22. Call Inquiry Escrow Shortage
  23. Scheduled OTD
  24. Assisted a web call