Processeda payoffdemandCustomerin TXCall InquiryOfferedSelf serviceOptionsUpdatedEmailAddressLoan witha happysurveyTransferredto CherryPieLateChargeCollectedFull/partialCustomerwith thefirst nameElizabethScheduledOTDCallInquiryEscrowShortageClosedaCARESDeescalateda CallCallInquiryTaxesTransferredto ACH forSet upCustomerphone #starting with213CallInquiryTransferCustomerw/ lastnameSmithSet aFollowupDonein OneEmailaddress withthecustomersnameLoggedaCARESHad 92%or greateradherenceyesterdayAssisteda webcallClosedafollowupProcesseda payoffdemandCustomerin TXCall InquiryOfferedSelf serviceOptionsUpdatedEmailAddressLoan witha happysurveyTransferredto CherryPieLateChargeCollectedFull/partialCustomerwith thefirst nameElizabethScheduledOTDCallInquiryEscrowShortageClosedaCARESDeescalateda CallCallInquiryTaxesTransferredto ACH forSet upCustomerphone #starting with213CallInquiryTransferCustomerw/ lastnameSmithSet aFollowupDonein OneEmailaddress withthecustomersnameLoggedaCARESHad 92%or greateradherenceyesterdayAssisteda webcallClosedafollowup

Call Center Bingo ! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Processed a payoff demand
  2. Customer in TX
  3. Call Inquiry Offered Self service Options
  4. Updated Email Address
  5. Loan with a happy survey
  6. Transferred to Cherry Pie
  7. Late Charge Collected Full/partial
  8. Customer with the first name Elizabeth
  9. Scheduled OTD
  10. Call Inquiry Escrow Shortage
  11. Closed a CARES
  12. Deescalated a Call
  13. Call Inquiry Taxes
  14. Transferred to ACH for Set up
  15. Customer phone # starting with 213
  16. Call Inquiry Transfer
  17. Customer w/ last name Smith
  18. Set a Follow up
  19. Done in One
  20. Email address with the customers name
  21. Logged a CARES
  22. Had 92% or greater adherence yesterday
  23. Assisted a web call
  24. Closed a followup