Transferredto ACH forSet upUpdatedEmailAddressTransferredto CherryPieHad 92%or greateradherenceyesterdayDonein OneCall InquiryOfferedSelf serviceOptionsCallInquiryTransferLateChargeCollectedFull/partialCustomerw/ lastnameSmithLoan witha happysurveyScheduledOTDProcesseda payoffdemandCallInquiryEscrowShortageCustomerphone #starting with213LoggedaCARESDeescalateda CallEmailaddress withthecustomersnameClosedaCARESClosedafollowupCustomerin TXCallInquiryTaxesCustomerwith thefirst nameElizabethAssisteda webcallSet aFollowupTransferredto ACH forSet upUpdatedEmailAddressTransferredto CherryPieHad 92%or greateradherenceyesterdayDonein OneCall InquiryOfferedSelf serviceOptionsCallInquiryTransferLateChargeCollectedFull/partialCustomerw/ lastnameSmithLoan witha happysurveyScheduledOTDProcesseda payoffdemandCallInquiryEscrowShortageCustomerphone #starting with213LoggedaCARESDeescalateda CallEmailaddress withthecustomersnameClosedaCARESClosedafollowupCustomerin TXCallInquiryTaxesCustomerwith thefirst nameElizabethAssisteda webcallSet aFollowup

Call Center Bingo ! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Transferred to ACH for Set up
  2. Updated Email Address
  3. Transferred to Cherry Pie
  4. Had 92% or greater adherence yesterday
  5. Done in One
  6. Call Inquiry Offered Self service Options
  7. Call Inquiry Transfer
  8. Late Charge Collected Full/partial
  9. Customer w/ last name Smith
  10. Loan with a happy survey
  11. Scheduled OTD
  12. Processed a payoff demand
  13. Call Inquiry Escrow Shortage
  14. Customer phone # starting with 213
  15. Logged a CARES
  16. Deescalated a Call
  17. Email address with the customers name
  18. Closed a CARES
  19. Closed a followup
  20. Customer in TX
  21. Call Inquiry Taxes
  22. Customer with the first name Elizabeth
  23. Assisted a web call
  24. Set a Follow up