LoggedaCARESSet aFollowupClosedaCARESCall InquiryOfferedSelf serviceOptionsDonein OneCustomerphone #starting with213LateChargeCollectedFull/partialUpdatedEmailAddressHad 92%or greateradherenceyesterdayScheduledOTDCustomerw/ lastnameSmithTransferredto ACH forSet upTransferredto CherryPieProcesseda payoffdemandCallInquiryTransferCallInquiryTaxesEmailaddress withthecustomersnameCustomerin TXDeescalateda CallCustomerwith thefirst nameElizabethLoan witha happysurveyCallInquiryEscrowShortageClosedafollowupAssisteda webcallLoggedaCARESSet aFollowupClosedaCARESCall InquiryOfferedSelf serviceOptionsDonein OneCustomerphone #starting with213LateChargeCollectedFull/partialUpdatedEmailAddressHad 92%or greateradherenceyesterdayScheduledOTDCustomerw/ lastnameSmithTransferredto ACH forSet upTransferredto CherryPieProcesseda payoffdemandCallInquiryTransferCallInquiryTaxesEmailaddress withthecustomersnameCustomerin TXDeescalateda CallCustomerwith thefirst nameElizabethLoan witha happysurveyCallInquiryEscrowShortageClosedafollowupAssisteda webcall

Call Center Bingo ! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Logged a CARES
  2. Set a Follow up
  3. Closed a CARES
  4. Call Inquiry Offered Self service Options
  5. Done in One
  6. Customer phone # starting with 213
  7. Late Charge Collected Full/partial
  8. Updated Email Address
  9. Had 92% or greater adherence yesterday
  10. Scheduled OTD
  11. Customer w/ last name Smith
  12. Transferred to ACH for Set up
  13. Transferred to Cherry Pie
  14. Processed a payoff demand
  15. Call Inquiry Transfer
  16. Call Inquiry Taxes
  17. Email address with the customers name
  18. Customer in TX
  19. Deescalated a Call
  20. Customer with the first name Elizabeth
  21. Loan with a happy survey
  22. Call Inquiry Escrow Shortage
  23. Closed a followup
  24. Assisted a web call