CallInquiryEscrowShortageClosedaCARESDeescalateda CallHad 92%or greateradherenceyesterdayLoggedaCARESAssisteda webcallCallInquiryTransferScheduledOTDUpdatedEmailAddressSet aFollowupCustomerw/ lastnameSmithCustomerwith thefirst nameElizabethLateChargeCollectedFull/partialEmailaddress withthecustomersnameProcesseda payoffdemandCustomerphone #starting with213Transferredto CherryPieDonein OneLoan witha happysurveyCustomerin TXCall InquiryOfferedSelf serviceOptionsClosedafollowupCallInquiryTaxesTransferredto ACH forSet upCallInquiryEscrowShortageClosedaCARESDeescalateda CallHad 92%or greateradherenceyesterdayLoggedaCARESAssisteda webcallCallInquiryTransferScheduledOTDUpdatedEmailAddressSet aFollowupCustomerw/ lastnameSmithCustomerwith thefirst nameElizabethLateChargeCollectedFull/partialEmailaddress withthecustomersnameProcesseda payoffdemandCustomerphone #starting with213Transferredto CherryPieDonein OneLoan witha happysurveyCustomerin TXCall InquiryOfferedSelf serviceOptionsClosedafollowupCallInquiryTaxesTransferredto ACH forSet up

Call Center Bingo ! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Call Inquiry Escrow Shortage
  2. Closed a CARES
  3. Deescalated a Call
  4. Had 92% or greater adherence yesterday
  5. Logged a CARES
  6. Assisted a web call
  7. Call Inquiry Transfer
  8. Scheduled OTD
  9. Updated Email Address
  10. Set a Follow up
  11. Customer w/ last name Smith
  12. Customer with the first name Elizabeth
  13. Late Charge Collected Full/partial
  14. Email address with the customers name
  15. Processed a payoff demand
  16. Customer phone # starting with 213
  17. Transferred to Cherry Pie
  18. Done in One
  19. Loan with a happy survey
  20. Customer in TX
  21. Call Inquiry Offered Self service Options
  22. Closed a followup
  23. Call Inquiry Taxes
  24. Transferred to ACH for Set up