Set aFollowupScheduledOTDTransferredto ACH forSet upCallInquiryTransferCustomerin TXProcesseda payoffdemandTransferredto CherryPieClosedafollowupCall InquiryOfferedSelf serviceOptionsEmailaddress withthecustomersnameUpdatedEmailAddressAssisteda webcallLateChargeCollectedFull/partialLoggedaCARESCustomerwith thefirst nameElizabethCustomerphone #starting with213CallInquiryEscrowShortageCallInquiryTaxesCustomerw/ lastnameSmithClosedaCARESLoan witha happysurveyHad 92%or greateradherenceyesterdayDeescalateda CallDonein OneSet aFollowupScheduledOTDTransferredto ACH forSet upCallInquiryTransferCustomerin TXProcesseda payoffdemandTransferredto CherryPieClosedafollowupCall InquiryOfferedSelf serviceOptionsEmailaddress withthecustomersnameUpdatedEmailAddressAssisteda webcallLateChargeCollectedFull/partialLoggedaCARESCustomerwith thefirst nameElizabethCustomerphone #starting with213CallInquiryEscrowShortageCallInquiryTaxesCustomerw/ lastnameSmithClosedaCARESLoan witha happysurveyHad 92%or greateradherenceyesterdayDeescalateda CallDonein One

Call Center Bingo ! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Set a Follow up
  2. Scheduled OTD
  3. Transferred to ACH for Set up
  4. Call Inquiry Transfer
  5. Customer in TX
  6. Processed a payoff demand
  7. Transferred to Cherry Pie
  8. Closed a followup
  9. Call Inquiry Offered Self service Options
  10. Email address with the customers name
  11. Updated Email Address
  12. Assisted a web call
  13. Late Charge Collected Full/partial
  14. Logged a CARES
  15. Customer with the first name Elizabeth
  16. Customer phone # starting with 213
  17. Call Inquiry Escrow Shortage
  18. Call Inquiry Taxes
  19. Customer w/ last name Smith
  20. Closed a CARES
  21. Loan with a happy survey
  22. Had 92% or greater adherence yesterday
  23. Deescalated a Call
  24. Done in One