Set a Follow up Scheduled OTD Transferred to ACH for Set up Call Inquiry Transfer Customer in TX Processed a payoff demand Transferred to Cherry Pie Closed a followup Call Inquiry Offered Self service Options Email address with the customers name Updated Email Address Assisted a web call Late Charge Collected Full/partial Logged a CARES Customer with the first name Elizabeth Customer phone # starting with 213 Call Inquiry Escrow Shortage Call Inquiry Taxes Customer w/ last name Smith Closed a CARES Loan with a happy survey Had 92% or greater adherence yesterday Deescalated a Call Done in One Set a Follow up Scheduled OTD Transferred to ACH for Set up Call Inquiry Transfer Customer in TX Processed a payoff demand Transferred to Cherry Pie Closed a followup Call Inquiry Offered Self service Options Email address with the customers name Updated Email Address Assisted a web call Late Charge Collected Full/partial Logged a CARES Customer with the first name Elizabeth Customer phone # starting with 213 Call Inquiry Escrow Shortage Call Inquiry Taxes Customer w/ last name Smith Closed a CARES Loan with a happy survey Had 92% or greater adherence yesterday Deescalated a Call Done in One
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Set a Follow up
Scheduled OTD
Transferred to ACH for Set up
Call Inquiry Transfer
Customer in TX
Processed a payoff demand
Transferred to Cherry Pie
Closed a followup
Call Inquiry
Offered Self service Options
Email address with the customers name
Updated Email Address
Assisted a web call
Late Charge Collected
Full/partial
Logged a CARES
Customer with the first name Elizabeth
Customer phone # starting with
213
Call Inquiry
Escrow Shortage
Call Inquiry
Taxes
Customer w/ last name Smith
Closed a CARES
Loan with a happy survey
Had 92% or greater adherence yesterday
Deescalated a Call
Done in One