Call Center Bingo ! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Assisted a web call
2. Call Inquiry Escrow Shortage
3. Customer phone # starting with 213
4. Done in One
5. Set a Follow up
6. Processed a payoff demand
7. Call Inquiry Offered Self service Options
8. Deescalated a Call
9. Transferred to ACH for Set up
10. Customer with the first name Elizabeth
11. Late Charge Collected Full/partial
12. Transferred to Cherry Pie
13. Closed a followup
14. Updated Email Address
15. Call Inquiry Taxes
16. Call Inquiry Transfer
17. Customer w/ last name Smith
18. Logged a CARES
19. Loan with a happy survey
20. Closed a CARES
21. Scheduled OTD
22. Customer in TX
23. Email address with the customers name
24. Had 92% or greater adherence yesterday