Customerwith thefirst nameElizabethDeescalateda CallLoggedaCARESEmailaddress withthecustomersnameSet aFollowupCallInquiryTransferProcesseda payoffdemandLoan witha happysurveyScheduledOTDClosedaCARESAssisteda webcallCall InquiryOfferedSelf serviceOptionsHad 92%or greateradherenceyesterdayCustomerw/ lastnameSmithTransferredto CherryPieTransferredto ACH forSet upDonein OneCustomerphone #starting with213LateChargeCollectedFull/partialCallInquiryTaxesUpdatedEmailAddressCustomerin TXCallInquiryEscrowShortageClosedafollowupCustomerwith thefirst nameElizabethDeescalateda CallLoggedaCARESEmailaddress withthecustomersnameSet aFollowupCallInquiryTransferProcesseda payoffdemandLoan witha happysurveyScheduledOTDClosedaCARESAssisteda webcallCall InquiryOfferedSelf serviceOptionsHad 92%or greateradherenceyesterdayCustomerw/ lastnameSmithTransferredto CherryPieTransferredto ACH forSet upDonein OneCustomerphone #starting with213LateChargeCollectedFull/partialCallInquiryTaxesUpdatedEmailAddressCustomerin TXCallInquiryEscrowShortageClosedafollowup

Call Center Bingo ! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer with the first name Elizabeth
  2. Deescalated a Call
  3. Logged a CARES
  4. Email address with the customers name
  5. Set a Follow up
  6. Call Inquiry Transfer
  7. Processed a payoff demand
  8. Loan with a happy survey
  9. Scheduled OTD
  10. Closed a CARES
  11. Assisted a web call
  12. Call Inquiry Offered Self service Options
  13. Had 92% or greater adherence yesterday
  14. Customer w/ last name Smith
  15. Transferred to Cherry Pie
  16. Transferred to ACH for Set up
  17. Done in One
  18. Customer phone # starting with 213
  19. Late Charge Collected Full/partial
  20. Call Inquiry Taxes
  21. Updated Email Address
  22. Customer in TX
  23. Call Inquiry Escrow Shortage
  24. Closed a followup