Set aFollowupCustomerphone #starting with213Loan witha happysurveyHad 92%or greateradherenceyesterdayTransferredto CherryPieCall InquiryOfferedSelf serviceOptionsCallInquiryTransferCallInquiryTaxesEmailaddress withthecustomersnameCustomerwith thefirst nameElizabethClosedafollowupLoggedaCARESUpdatedEmailAddressTransferredto ACH forSet upCustomerin TXCallInquiryEscrowShortageDeescalateda CallClosedaCARESAssisteda webcallScheduledOTDCustomerw/ lastnameSmithLateChargeCollectedFull/partialDonein OneProcesseda payoffdemandSet aFollowupCustomerphone #starting with213Loan witha happysurveyHad 92%or greateradherenceyesterdayTransferredto CherryPieCall InquiryOfferedSelf serviceOptionsCallInquiryTransferCallInquiryTaxesEmailaddress withthecustomersnameCustomerwith thefirst nameElizabethClosedafollowupLoggedaCARESUpdatedEmailAddressTransferredto ACH forSet upCustomerin TXCallInquiryEscrowShortageDeescalateda CallClosedaCARESAssisteda webcallScheduledOTDCustomerw/ lastnameSmithLateChargeCollectedFull/partialDonein OneProcesseda payoffdemand

Call Center Bingo ! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Set a Follow up
  2. Customer phone # starting with 213
  3. Loan with a happy survey
  4. Had 92% or greater adherence yesterday
  5. Transferred to Cherry Pie
  6. Call Inquiry Offered Self service Options
  7. Call Inquiry Transfer
  8. Call Inquiry Taxes
  9. Email address with the customers name
  10. Customer with the first name Elizabeth
  11. Closed a followup
  12. Logged a CARES
  13. Updated Email Address
  14. Transferred to ACH for Set up
  15. Customer in TX
  16. Call Inquiry Escrow Shortage
  17. Deescalated a Call
  18. Closed a CARES
  19. Assisted a web call
  20. Scheduled OTD
  21. Customer w/ last name Smith
  22. Late Charge Collected Full/partial
  23. Done in One
  24. Processed a payoff demand