Customerin TXSet aFollowupScheduledOTDUpdatedEmailAddressCustomerphone #starting with213CallInquiryTransferLateChargeCollectedFull/partialCallInquiryEscrowShortageCustomerwith thefirst nameElizabethAssisteda webcallCustomerw/ lastnameSmithLoan witha happysurveyDeescalateda CallHad 92%or greateradherenceyesterdayTransferredto ACH forSet upDonein OneEmailaddress withthecustomersnameClosedaCARESClosedafollowupLoggedaCARESTransferredto CherryPieCallInquiryTaxesProcesseda payoffdemandCall InquiryOfferedSelf serviceOptionsCustomerin TXSet aFollowupScheduledOTDUpdatedEmailAddressCustomerphone #starting with213CallInquiryTransferLateChargeCollectedFull/partialCallInquiryEscrowShortageCustomerwith thefirst nameElizabethAssisteda webcallCustomerw/ lastnameSmithLoan witha happysurveyDeescalateda CallHad 92%or greateradherenceyesterdayTransferredto ACH forSet upDonein OneEmailaddress withthecustomersnameClosedaCARESClosedafollowupLoggedaCARESTransferredto CherryPieCallInquiryTaxesProcesseda payoffdemandCall InquiryOfferedSelf serviceOptions

Call Center Bingo ! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer in TX
  2. Set a Follow up
  3. Scheduled OTD
  4. Updated Email Address
  5. Customer phone # starting with 213
  6. Call Inquiry Transfer
  7. Late Charge Collected Full/partial
  8. Call Inquiry Escrow Shortage
  9. Customer with the first name Elizabeth
  10. Assisted a web call
  11. Customer w/ last name Smith
  12. Loan with a happy survey
  13. Deescalated a Call
  14. Had 92% or greater adherence yesterday
  15. Transferred to ACH for Set up
  16. Done in One
  17. Email address with the customers name
  18. Closed a CARES
  19. Closed a followup
  20. Logged a CARES
  21. Transferred to Cherry Pie
  22. Call Inquiry Taxes
  23. Processed a payoff demand
  24. Call Inquiry Offered Self service Options