ClosedaCARESCall InquiryOfferedSelf serviceOptionsLoan witha happysurveyCustomerin TXProcesseda payoffdemandCallInquiryEscrowShortageDeescalateda CallTransferredto CherryPieCallInquiryTaxesSet aFollowupCallInquiryTransferClosedafollowupTransferredto ACH forSet upCustomerphone #starting with213UpdatedEmailAddressAssisteda webcallEmailaddress withthecustomersnameHad 92%or greateradherenceyesterdayCustomerw/ lastnameSmithLoggedaCARESLateChargeCollectedFull/partialCustomerwith thefirst nameElizabethDonein OneScheduledOTDClosedaCARESCall InquiryOfferedSelf serviceOptionsLoan witha happysurveyCustomerin TXProcesseda payoffdemandCallInquiryEscrowShortageDeescalateda CallTransferredto CherryPieCallInquiryTaxesSet aFollowupCallInquiryTransferClosedafollowupTransferredto ACH forSet upCustomerphone #starting with213UpdatedEmailAddressAssisteda webcallEmailaddress withthecustomersnameHad 92%or greateradherenceyesterdayCustomerw/ lastnameSmithLoggedaCARESLateChargeCollectedFull/partialCustomerwith thefirst nameElizabethDonein OneScheduledOTD

Call Center Bingo ! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Closed a CARES
  2. Call Inquiry Offered Self service Options
  3. Loan with a happy survey
  4. Customer in TX
  5. Processed a payoff demand
  6. Call Inquiry Escrow Shortage
  7. Deescalated a Call
  8. Transferred to Cherry Pie
  9. Call Inquiry Taxes
  10. Set a Follow up
  11. Call Inquiry Transfer
  12. Closed a followup
  13. Transferred to ACH for Set up
  14. Customer phone # starting with 213
  15. Updated Email Address
  16. Assisted a web call
  17. Email address with the customers name
  18. Had 92% or greater adherence yesterday
  19. Customer w/ last name Smith
  20. Logged a CARES
  21. Late Charge Collected Full/partial
  22. Customer with the first name Elizabeth
  23. Done in One
  24. Scheduled OTD