SOAR BINGO - Customer Experience

SOAR BINGO - Customer Experience Bingo Card
Preview

This bingo card has 47 words: 1. PCS, 2. SOAR, 3. Micro Behaviours, 4. Customer Service, 5. Rapport Building, 6. KPI, 7. Goal Tracker, 8. Mindset, 9. Circle of influence, 10. Query Resolution, 11. Probing Questions, 12. Confirming Resolution, 13. Gain agreement on the reason for the call, 14. What does great look like?, 15. Brand Advocate, 16. Company Culture, 17., 18., 19., 20., 21., 22., 23., 24., 25., 26., 27., 28., 29., 30., 31., 32., 33., 34., 35., 36., 37., 38., 39., 40., 41., 42., 43., 44., 45., 46. and 47..

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