This bingo card has a free space and 24 words: Worked as a TEAM, Talked about benefits instead of products, Greeted customer with Good Morning today, Used proper phone etiquette, Complimented a co-worker, Used customer's name in conversation, Followed up in a timely manner with the customer, Answered the phone by the 3rd ring, Dealt with an unhappy customer, Resolved an error without help, Suggested a product to a customer, Gave a business card to a customer, Ask customer "if there was anything else I would assist with today", Thanked a customer for their business, Signed a customer up for estatements, Name a core value, Made a referral, Made a follow up phone call, Had a conversation with customer not related to banking, Warm transferred a call, Suggested online banking to a customer, Helped a new employee, Signed up a customer for an auto transfer and Signed up a new online banking customer.
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