Greetedcustomerwith GoodMorningtodayGave abusinesscard to acustomerThanked acustomerfor theirbusinessMade areferralMade afollow upphone callResolvedan errorwithouthelpSigned upa customerfor an autotransferAsk customer"if there wasanything elseI would assistwith today"Followed upin a timelymanner withthe customerSigned up anew onlinebankingcustomerUsedproperphoneetiquetteDealt withanunhappycustomerSuggestedonlinebanking toa customerWorkedas aTEAMHad aconversationwith customernot related tobankingWarmtransferreda callComplimenteda co-workerAnsweredthe phoneby the 3rdringHelped anewemployeeTalked aboutbenefitsinstead ofproductsNamea corevalueUsedcustomer'sname inconversationSuggesteda productto acustomerSigned acustomer upforestatementsGreetedcustomerwith GoodMorningtodayGave abusinesscard to acustomerThanked acustomerfor theirbusinessMade areferralMade afollow upphone callResolvedan errorwithouthelpSigned upa customerfor an autotransferAsk customer"if there wasanything elseI would assistwith today"Followed upin a timelymanner withthe customerSigned up anew onlinebankingcustomerUsedproperphoneetiquetteDealt withanunhappycustomerSuggestedonlinebanking toa customerWorkedas aTEAMHad aconversationwith customernot related tobankingWarmtransferreda callComplimenteda co-workerAnsweredthe phoneby the 3rdringHelped anewemployeeTalked aboutbenefitsinstead ofproductsNamea corevalueUsedcustomer'sname inconversationSuggesteda productto acustomerSigned acustomer upforestatements

CUSTOMER SERVICE BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Greeted customer with Good Morning today
  2. Gave a business card to a customer
  3. Thanked a customer for their business
  4. Made a referral
  5. Made a follow up phone call
  6. Resolved an error without help
  7. Signed up a customer for an auto transfer
  8. Ask customer "if there was anything else I would assist with today"
  9. Followed up in a timely manner with the customer
  10. Signed up a new online banking customer
  11. Used proper phone etiquette
  12. Dealt with an unhappy customer
  13. Suggested online banking to a customer
  14. Worked as a TEAM
  15. Had a conversation with customer not related to banking
  16. Warm transferred a call
  17. Complimented a co-worker
  18. Answered the phone by the 3rd ring
  19. Helped a new employee
  20. Talked about benefits instead of products
  21. Name a core value
  22. Used customer's name in conversation
  23. Suggested a product to a customer
  24. Signed a customer up for estatements