(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Made a follow up phone call
Talked about benefits instead of products
Followed up in a timely manner with the customer
Thanked a customer for their business
Suggested a product to a customer
Warm transferred a call
Suggested online banking to a customer
Complimented a co-worker
Dealt with an unhappy customer
Made a referral
Resolved an error without help
Ask customer "if there was anything else I would assist with today"
Worked as a TEAM
Signed up a new online banking customer
Name a core value
Helped a new employee
Used customer's name in conversation
Had a conversation with customer not related to banking