(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Had a conversation with customer not related to banking
Thanked a customer for their business
Talked about benefits instead of products
Warm transferred a call
Signed a customer up for estatements
Made a referral
Suggested a product to a customer
Used customer's name in conversation
Greeted customer with Good Morning today
Helped a new employee
Ask customer "if there was anything else I would assist with today"