Dealt withanunhappycustomerSigned acustomer upforestatementsResolvedan errorwithouthelpSuggesteda productto acustomerMade areferralGreetedcustomerwith GoodMorningtodayGave abusinesscard to acustomerNamea corevalueAnsweredthe phoneby the 3rdringMade afollow upphone callWarmtransferreda callTalked aboutbenefitsinstead ofproductsUsedcustomer'sname inconversationHelped anewemployeeSigned up anew onlinebankingcustomerSuggestedonlinebanking toa customerSigned upa customerfor an autotransferAsk customer"if there wasanything elseI would assistwith today"Workedas aTEAMUsedproperphoneetiquetteThanked acustomerfor theirbusinessHad aconversationwith customernot related tobankingComplimenteda co-workerFollowed upin a timelymanner withthe customerDealt withanunhappycustomerSigned acustomer upforestatementsResolvedan errorwithouthelpSuggesteda productto acustomerMade areferralGreetedcustomerwith GoodMorningtodayGave abusinesscard to acustomerNamea corevalueAnsweredthe phoneby the 3rdringMade afollow upphone callWarmtransferreda callTalked aboutbenefitsinstead ofproductsUsedcustomer'sname inconversationHelped anewemployeeSigned up anew onlinebankingcustomerSuggestedonlinebanking toa customerSigned upa customerfor an autotransferAsk customer"if there wasanything elseI would assistwith today"Workedas aTEAMUsedproperphoneetiquetteThanked acustomerfor theirbusinessHad aconversationwith customernot related tobankingComplimenteda co-workerFollowed upin a timelymanner withthe customer

CUSTOMER SERVICE BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Dealt with an unhappy customer
  2. Signed a customer up for estatements
  3. Resolved an error without help
  4. Suggested a product to a customer
  5. Made a referral
  6. Greeted customer with Good Morning today
  7. Gave a business card to a customer
  8. Name a core value
  9. Answered the phone by the 3rd ring
  10. Made a follow up phone call
  11. Warm transferred a call
  12. Talked about benefits instead of products
  13. Used customer's name in conversation
  14. Helped a new employee
  15. Signed up a new online banking customer
  16. Suggested online banking to a customer
  17. Signed up a customer for an auto transfer
  18. Ask customer "if there was anything else I would assist with today"
  19. Worked as a TEAM
  20. Used proper phone etiquette
  21. Thanked a customer for their business
  22. Had a conversation with customer not related to banking
  23. Complimented a co-worker
  24. Followed up in a timely manner with the customer