Made afollow upphone callTalked aboutbenefitsinstead ofproductsFollowed upin a timelymanner withthe customerThanked acustomerfor theirbusinessSuggesteda productto acustomerWarmtransferreda callSuggestedonlinebanking toa customerComplimenteda co-workerDealt withanunhappycustomerMade areferralResolvedan errorwithouthelpAsk customer"if there wasanything elseI would assistwith today"Workedas aTEAMSigned up anew onlinebankingcustomerNamea corevalueHelped anewemployeeUsedcustomer'sname inconversationHad aconversationwith customernot related tobankingAnsweredthe phoneby the 3rdringSigned acustomer upforestatementsUsedproperphoneetiquetteGreetedcustomerwith GoodMorningtodaySigned upa customerfor an autotransferGave abusinesscard to acustomerMade afollow upphone callTalked aboutbenefitsinstead ofproductsFollowed upin a timelymanner withthe customerThanked acustomerfor theirbusinessSuggesteda productto acustomerWarmtransferreda callSuggestedonlinebanking toa customerComplimenteda co-workerDealt withanunhappycustomerMade areferralResolvedan errorwithouthelpAsk customer"if there wasanything elseI would assistwith today"Workedas aTEAMSigned up anew onlinebankingcustomerNamea corevalueHelped anewemployeeUsedcustomer'sname inconversationHad aconversationwith customernot related tobankingAnsweredthe phoneby the 3rdringSigned acustomer upforestatementsUsedproperphoneetiquetteGreetedcustomerwith GoodMorningtodaySigned upa customerfor an autotransferGave abusinesscard to acustomer

CUSTOMER SERVICE BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Made a follow up phone call
  2. Talked about benefits instead of products
  3. Followed up in a timely manner with the customer
  4. Thanked a customer for their business
  5. Suggested a product to a customer
  6. Warm transferred a call
  7. Suggested online banking to a customer
  8. Complimented a co-worker
  9. Dealt with an unhappy customer
  10. Made a referral
  11. Resolved an error without help
  12. Ask customer "if there was anything else I would assist with today"
  13. Worked as a TEAM
  14. Signed up a new online banking customer
  15. Name a core value
  16. Helped a new employee
  17. Used customer's name in conversation
  18. Had a conversation with customer not related to banking
  19. Answered the phone by the 3rd ring
  20. Signed a customer up for estatements
  21. Used proper phone etiquette
  22. Greeted customer with Good Morning today
  23. Signed up a customer for an auto transfer
  24. Gave a business card to a customer