(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Resolved an error without help
Used customer's name in conversation
Signed up a customer for an auto transfer
Suggested a product to a customer
Signed a customer up for estatements
Used proper phone etiquette
Thanked a customer for their business
Signed up a new online banking customer
Talked about benefits instead of products
Warm transferred a call
Worked as a TEAM
Gave a business card to a customer
Suggested online banking to a customer
Helped a new employee
Answered the phone by the 3rd ring
Greeted customer with Good Morning today
Name a core value
Had a conversation with customer not related to banking
Complimented a co-worker
Ask customer "if there was anything else I would assist with today"