Suggesteda productto acustomerSigned acustomer upforestatementsHelped anewemployeeThanked acustomerfor theirbusinessGreetedcustomerwith GoodMorningtodaySuggestedonlinebanking toa customerAsk customer"if there wasanything elseI would assistwith today"Workedas aTEAMNamea corevalueComplimenteda co-workerUsedcustomer'sname inconversationFollowed upin a timelymanner withthe customerGave abusinesscard to acustomerResolvedan errorwithouthelpSigned upa customerfor an autotransferMade areferralTalked aboutbenefitsinstead ofproductsWarmtransferreda callSigned up anew onlinebankingcustomerAnsweredthe phoneby the 3rdringHad aconversationwith customernot related tobankingUsedproperphoneetiquetteDealt withanunhappycustomerMade afollow upphone callSuggesteda productto acustomerSigned acustomer upforestatementsHelped anewemployeeThanked acustomerfor theirbusinessGreetedcustomerwith GoodMorningtodaySuggestedonlinebanking toa customerAsk customer"if there wasanything elseI would assistwith today"Workedas aTEAMNamea corevalueComplimenteda co-workerUsedcustomer'sname inconversationFollowed upin a timelymanner withthe customerGave abusinesscard to acustomerResolvedan errorwithouthelpSigned upa customerfor an autotransferMade areferralTalked aboutbenefitsinstead ofproductsWarmtransferreda callSigned up anew onlinebankingcustomerAnsweredthe phoneby the 3rdringHad aconversationwith customernot related tobankingUsedproperphoneetiquetteDealt withanunhappycustomerMade afollow upphone call

CUSTOMER SERVICE BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Suggested a product to a customer
  2. Signed a customer up for estatements
  3. Helped a new employee
  4. Thanked a customer for their business
  5. Greeted customer with Good Morning today
  6. Suggested online banking to a customer
  7. Ask customer "if there was anything else I would assist with today"
  8. Worked as a TEAM
  9. Name a core value
  10. Complimented a co-worker
  11. Used customer's name in conversation
  12. Followed up in a timely manner with the customer
  13. Gave a business card to a customer
  14. Resolved an error without help
  15. Signed up a customer for an auto transfer
  16. Made a referral
  17. Talked about benefits instead of products
  18. Warm transferred a call
  19. Signed up a new online banking customer
  20. Answered the phone by the 3rd ring
  21. Had a conversation with customer not related to banking
  22. Used proper phone etiquette
  23. Dealt with an unhappy customer
  24. Made a follow up phone call