(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Talked about benefits instead of products
Helped a new employee
Worked as a TEAM
Answered the phone by the 3rd ring
Complimented a co-worker
Suggested a product to a customer
Used customer's name in conversation
Gave a business card to a customer
Warm transferred a call
Used proper phone etiquette
Signed up a new online banking customer
Made a referral
Followed up in a timely manner with the customer
Suggested online banking to a customer
Resolved an error without help
Greeted customer with Good Morning today
Signed up a customer for an auto transfer
Signed a customer up for estatements
Name a core value
Ask customer "if there was anything else I would assist with today"
Dealt with an unhappy customer
Had a conversation with customer not related to banking
