(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
Helped a new employee
Signed a customer up for estatements
Dealt with an unhappy customer
Worked as a TEAM
Gave a business card to a customer
Resolved an error without help
Made a follow up phone call
Name a core value
Talked about benefits instead of products
Complimented a co-worker
Ask customer "if there was anything else I would assist with today"
Used customer's name in conversation
Warm transferred a call
Followed up in a timely manner with the customer
Thanked a customer for their business
Greeted customer with Good Morning today
Used proper phone etiquette
Suggested a product to a customer
Made a referral
Answered the phone by the 3rd ring
Had a conversation with customer not related to banking
