(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Made a referral
Resolved an error without help
Signed up a new online banking customer
Suggested a product to a customer
Gave a business card to a customer
Dealt with an unhappy customer
Worked as a TEAM
Thanked a customer for their business
Used customer's name in conversation
Name a core value
Ask customer "if there was anything else I would assist with today"
Helped a new employee
Suggested online banking to a customer
Signed up a customer for an auto transfer
Followed up in a timely manner with the customer
Made a follow up phone call
Greeted customer with Good Morning today
Used proper phone etiquette
Answered the phone by the 3rd ring
Signed a customer up for estatements
Talked about benefits instead of products
Complimented a co-worker
Had a conversation with customer not related to banking