This bingo card has a free space and 24 words: Create an internal KB in Confluence, Secure a Compromised Account (according to our current process), Create a Mifi Loan Reservation (remember to input a correct time!), Watch a Canvas video for Instructors, Reply to a question in Teams about a ticket, Complete a ticket correctly Requesting an O365 Resource, Send a ticket to Web Content (one you can be proud of!), Put a question in Teams about a ticket, Recover a Compromised Account (according to our current process), Assist a user with Citrix/Remote Lab, Assist a user in connecting to the ISU VPN, Reply to a question in Teams about a ticket, Resolve a ticket by calling a customer, Check In a Mifi (remember to mark the ticket Returned AND Closed), Check Out a Mifi (customer info sheet AND ticket update), Add an article link in a Journal Note, Assist a Walk-In Customer, Put a question in Teams about a ticket, Assist with an Expired Password (so a reset is not needed), Add an article link to a conversation in Teams, Watch a Canvas video for students, Resolve an Adobe issue, Resolve an issue with O365 on a Mac and Resolve a ReggieNet issue.
⚠ This card has duplicate items: Reply to a question in Teams about a ticket (2), Put a question in Teams about a ticket (2)
mac-tech Onboarding Bingo | TEAM VERETTE | NoVA PUB | Spririt Week BINGO #2 | Tech Support Bingo
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