(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Secure a Compromised Account
(according to our current process)
Send a ticket to Web Content
(one you can be proud of!)
Resolve a ticket by calling a customer
Assist a user in connecting to the ISU VPN
Assist a Walk-In Customer
Create an internal KB in Confluence
Reply to a question in Teams about a ticket
Create a Mifi Loan Reservation (remember to input a correct time!)
Put a question in Teams about a ticket
Recover a Compromised Account
(according to our current process)
Watch a Canvas video for students
Reply to a question in Teams about a ticket
Put a question in Teams about a ticket
Add an article link in a Journal Note
Assist with an Expired Password
(so a reset is not needed)
Resolve an issue with O365 on a Mac
Complete a ticket correctly Requesting an O365 Resource
Check In a Mifi
(remember to mark the ticket Returned AND Closed)
Check Out a Mifi
(customer info sheet AND ticket update)
