(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Assist with an Expired Password
(so a reset is not needed)
Complete a ticket correctly Requesting an O365 Resource
Assist a user in connecting to the ISU VPN
Create an internal KB in Confluence
Resolve an Adobe issue
Send a ticket to Web Content
(one you can be proud of!)
Secure a Compromised Account
(according to our current process)
Check Out a Mifi
(customer info sheet AND ticket update)
Assist a Walk-In Customer
Watch a Canvas video for students
Watch a Canvas video for Instructors
Resolve a ticket by calling a customer
Create a Mifi Loan Reservation (remember to input a correct time!)
Reply to a question in Teams about a ticket
Put a question in Teams about a ticket
Resolve a ReggieNet issue
Add an article link to a conversation in Teams
Reply to a question in Teams about a ticket
Check In a Mifi
(remember to mark the ticket Returned AND Closed)
Recover a Compromised Account
(according to our current process)
