(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Send a ticket to Web Content
(one you can be proud of!)
Watch a Canvas video for students
Recover a Compromised Account
(according to our current process)
Check Out a Mifi
(customer info sheet AND ticket update)
Create a Mifi Loan Reservation (remember to input a correct time!)
Resolve a ticket by calling a customer
Secure a Compromised Account
(according to our current process)
Resolve a ReggieNet issue
Resolve an issue with O365 on a Mac
Check In a Mifi
(remember to mark the ticket Returned AND Closed)
Put a question in Teams about a ticket
Assist a Walk-In Customer
Add an article link to a conversation in Teams
Complete a ticket correctly Requesting an O365 Resource
Reply to a question in Teams about a ticket
Put a question in Teams about a ticket
Add an article link in a Journal Note
Create an internal KB in Confluence
Assist a user with Citrix/Remote Lab
Resolve an Adobe issue
Watch a Canvas video for Instructors
Assist with an Expired Password
(so a reset is not needed)
