(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Secure a Compromised Account
(according to our current process)
Resolve a ReggieNet issue
Watch a Canvas video for Instructors
Assist a user with Citrix/Remote Lab
Put a question in Teams about a ticket
Recover a Compromised Account
(according to our current process)
Add an article link to a conversation in Teams
Put a question in Teams about a ticket
Reply to a question in Teams about a ticket
Add an article link in a Journal Note
Create a Mifi Loan Reservation (remember to input a correct time!)
Resolve a ticket by calling a customer
Check In a Mifi
(remember to mark the ticket Returned AND Closed)
Check Out a Mifi
(customer info sheet AND ticket update)
Create an internal KB in Confluence
Assist a user in connecting to the ISU VPN
Resolve an Adobe issue
Reply to a question in Teams about a ticket
Assist with an Expired Password
(so a reset is not needed)
Watch a Canvas video for students
Resolve an issue with O365 on a Mac
Assist a Walk-In Customer
Complete a ticket correctly Requesting an O365 Resource
Send a ticket to Web Content
(one you can be proud of!)
