Create a MifiLoanReservation(remember toinput a correcttime!)Watch aCanvasvideo forInstructorsPut aquestion inTeams abouta ticketCheck In a Mifi(remember tomark the ticketReturned ANDClosed)Add anarticle link toaconversationin TeamsWatch aCanvasvideo forstudentsAssist a userwithCitrix/RemoteLabAssist aWalk-InCustomerResolve aReggieNetissueSecure aCompromisedAccount(according toour currentprocess)Reply to aquestion inTeams abouta ticketSend a ticketto WebContent(one you canbe proud of!)Reply to aquestion inTeams abouta ticketResolvean AdobeissueComplete aticket correctlyRequestingan O365ResourceAssist a userinconnectingto the ISUVPNResolve aticket bycalling acustomerResolvean issuewith O365on a MacRecover aCompromisedAccount(according toour currentprocess)Check Out aMifi(customer infosheet ANDticket update)Create aninternal KBinConfluenceAdd anarticle link ina JournalNotePut aquestion inTeams abouta ticketAssist withan ExpiredPassword(so a reset isnot needed)Create a MifiLoanReservation(remember toinput a correcttime!)Watch aCanvasvideo forInstructorsPut aquestion inTeams abouta ticketCheck In a Mifi(remember tomark the ticketReturned ANDClosed)Add anarticle link toaconversationin TeamsWatch aCanvasvideo forstudentsAssist a userwithCitrix/RemoteLabAssist aWalk-InCustomerResolve aReggieNetissueSecure aCompromisedAccount(according toour currentprocess)Reply to aquestion inTeams abouta ticketSend a ticketto WebContent(one you canbe proud of!)Reply to aquestion inTeams abouta ticketResolvean AdobeissueComplete aticket correctlyRequestingan O365ResourceAssist a userinconnectingto the ISUVPNResolve aticket bycalling acustomerResolvean issuewith O365on a MacRecover aCompromisedAccount(according toour currentprocess)Check Out aMifi(customer infosheet ANDticket update)Create aninternal KBinConfluenceAdd anarticle link ina JournalNotePut aquestion inTeams abouta ticketAssist withan ExpiredPassword(so a reset isnot needed)

TSC Spring BINGO Challenge - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Create a Mifi Loan Reservation (remember to input a correct time!)
  2. Watch a Canvas video for Instructors
  3. Put a question in Teams about a ticket
  4. Check In a Mifi (remember to mark the ticket Returned AND Closed)
  5. Add an article link to a conversation in Teams
  6. Watch a Canvas video for students
  7. Assist a user with Citrix/Remote Lab
  8. Assist a Walk-In Customer
  9. Resolve a ReggieNet issue
  10. Secure a Compromised Account (according to our current process)
  11. Reply to a question in Teams about a ticket
  12. Send a ticket to Web Content (one you can be proud of!)
  13. Reply to a question in Teams about a ticket
  14. Resolve an Adobe issue
  15. Complete a ticket correctly Requesting an O365 Resource
  16. Assist a user in connecting to the ISU VPN
  17. Resolve a ticket by calling a customer
  18. Resolve an issue with O365 on a Mac
  19. Recover a Compromised Account (according to our current process)
  20. Check Out a Mifi (customer info sheet AND ticket update)
  21. Create an internal KB in Confluence
  22. Add an article link in a Journal Note
  23. Put a question in Teams about a ticket
  24. Assist with an Expired Password (so a reset is not needed)