(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Reply to a question in Teams about a ticket
Add an article link in a Journal Note
Put a question in Teams about a ticket
Put a question in Teams about a ticket
Add an article link to a conversation in Teams
Assist with an Expired Password
(so a reset is not needed)
Watch a Canvas video for students
Resolve a ReggieNet issue
Assist a user in connecting to the ISU VPN
Check Out a Mifi
(customer info sheet AND ticket update)
Send a ticket to Web Content
(one you can be proud of!)
Complete a ticket correctly Requesting an O365 Resource
Resolve a ticket by calling a customer
Resolve an issue with O365 on a Mac
Create a Mifi Loan Reservation (remember to input a correct time!)
Recover a Compromised Account
(according to our current process)
Check In a Mifi
(remember to mark the ticket Returned AND Closed)
Watch a Canvas video for Instructors
Create an internal KB in Confluence
Reply to a question in Teams about a ticket
Assist a user with Citrix/Remote Lab
Resolve an Adobe issue
Assist a Walk-In Customer
Secure a Compromised Account
(according to our current process)