(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Reply to a question in Teams about a ticket
Recover a Compromised Account
(according to our current process)
Resolve an Adobe issue
Resolve a ticket by calling a customer
Create an internal KB in Confluence
Reply to a question in Teams about a ticket
Assist a Walk-In Customer
Put a question in Teams about a ticket
Watch a Canvas video for students
Assist a user with Citrix/Remote Lab
Put a question in Teams about a ticket
Resolve a ReggieNet issue
Check In a Mifi
(remember to mark the ticket Returned AND Closed)
Secure a Compromised Account
(according to our current process)
Check Out a Mifi
(customer info sheet AND ticket update)
Resolve an issue with O365 on a Mac
Watch a Canvas video for Instructors
Assist a user in connecting to the ISU VPN
Create a Mifi Loan Reservation (remember to input a correct time!)
Assist with an Expired Password
(so a reset is not needed)
Add an article link to a conversation in Teams
Send a ticket to Web Content
(one you can be proud of!)
Add an article link in a Journal Note
Complete a ticket correctly Requesting an O365 Resource
