(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Complete a ticket correctly Requesting an O365 Resource
Resolve an Adobe issue
Reply to a question in Teams about a ticket
Resolve a ticket by calling a customer
Watch a Canvas video for Instructors
Reply to a question in Teams about a ticket
Recover a Compromised Account
(according to our current process)
Resolve an issue with O365 on a Mac
Check In a Mifi
(remember to mark the ticket Returned AND Closed)
Add an article link to a conversation in Teams
Add an article link in a Journal Note
Put a question in Teams about a ticket
Assist a Walk-In Customer
Send a ticket to Web Content
(one you can be proud of!)
Create a Mifi Loan Reservation (remember to input a correct time!)
Secure a Compromised Account
(according to our current process)
Resolve a ReggieNet issue
Assist with an Expired Password
(so a reset is not needed)
Assist a user in connecting to the ISU VPN
Assist a user with Citrix/Remote Lab
Check Out a Mifi
(customer info sheet AND ticket update)
