Reply to aquestion inTeams abouta ticketAdd anarticle link ina JournalNotePut aquestion inTeams abouta ticketPut aquestion inTeams abouta ticketAdd anarticle link toaconversationin TeamsAssist withan ExpiredPassword(so a reset isnot needed)Watch aCanvasvideo forstudentsResolve aReggieNetissueAssist a userinconnectingto the ISUVPNCheck Out aMifi(customer infosheet ANDticket update)Send a ticketto WebContent(one you canbe proud of!)Complete aticket correctlyRequestingan O365ResourceResolve aticket bycalling acustomerResolvean issuewith O365on a MacCreate a MifiLoanReservation(remember toinput a correcttime!)Recover aCompromisedAccount(according toour currentprocess)Check In a Mifi(remember tomark the ticketReturned ANDClosed)Watch aCanvasvideo forInstructorsCreate aninternal KBinConfluenceReply to aquestion inTeams abouta ticketAssist a userwithCitrix/RemoteLabResolvean AdobeissueAssist aWalk-InCustomerSecure aCompromisedAccount(according toour currentprocess)Reply to aquestion inTeams abouta ticketAdd anarticle link ina JournalNotePut aquestion inTeams abouta ticketPut aquestion inTeams abouta ticketAdd anarticle link toaconversationin TeamsAssist withan ExpiredPassword(so a reset isnot needed)Watch aCanvasvideo forstudentsResolve aReggieNetissueAssist a userinconnectingto the ISUVPNCheck Out aMifi(customer infosheet ANDticket update)Send a ticketto WebContent(one you canbe proud of!)Complete aticket correctlyRequestingan O365ResourceResolve aticket bycalling acustomerResolvean issuewith O365on a MacCreate a MifiLoanReservation(remember toinput a correcttime!)Recover aCompromisedAccount(according toour currentprocess)Check In a Mifi(remember tomark the ticketReturned ANDClosed)Watch aCanvasvideo forInstructorsCreate aninternal KBinConfluenceReply to aquestion inTeams abouta ticketAssist a userwithCitrix/RemoteLabResolvean AdobeissueAssist aWalk-InCustomerSecure aCompromisedAccount(according toour currentprocess)

TSC Spring BINGO Challenge - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Reply to a question in Teams about a ticket
  2. Add an article link in a Journal Note
  3. Put a question in Teams about a ticket
  4. Put a question in Teams about a ticket
  5. Add an article link to a conversation in Teams
  6. Assist with an Expired Password (so a reset is not needed)
  7. Watch a Canvas video for students
  8. Resolve a ReggieNet issue
  9. Assist a user in connecting to the ISU VPN
  10. Check Out a Mifi (customer info sheet AND ticket update)
  11. Send a ticket to Web Content (one you can be proud of!)
  12. Complete a ticket correctly Requesting an O365 Resource
  13. Resolve a ticket by calling a customer
  14. Resolve an issue with O365 on a Mac
  15. Create a Mifi Loan Reservation (remember to input a correct time!)
  16. Recover a Compromised Account (according to our current process)
  17. Check In a Mifi (remember to mark the ticket Returned AND Closed)
  18. Watch a Canvas video for Instructors
  19. Create an internal KB in Confluence
  20. Reply to a question in Teams about a ticket
  21. Assist a user with Citrix/Remote Lab
  22. Resolve an Adobe issue
  23. Assist a Walk-In Customer
  24. Secure a Compromised Account (according to our current process)