ScA Agent Bingo

ScA Agent Bingo Card
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This bingo card has a free space and 24 words: Participated in Standup Meeting, Made a temp card, Warm transferred a call, Reviewed the CS Sprint Release Notes Page in Confluence, Did not call out for 2 weeks straight, Addressed the leads in Teams, Helped a fellow CSR, Addressed a major concern w/ claimant, Learned a new phone/email skill or advanced knowledge, Helped an irate claimant, Collaborated with a fellow Billing team member, Did not refuse any calls or emails, Claimant gave me a compliment, Said "happy to help" to 5 customers, Heard a claimant cough or sneeze, Created a Tredium Test Claim, Maintained a good voice level, Had a strange call request, Congratula-ted someone, Got VPN to connect, Helped a pharmacy input billing ID, Provided billing information to a claimant, Used the Apportioned Spreadsheet and "Is there anything else I can help you with?".

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