(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Claimant gave me a compliment
Helped a pharmacy input billing ID
Addressed a major concern w/ claimant
Helped an irate claimant
Reviewed the CS Sprint Release Notes Page in Confluence
Provided billing information to a claimant
Helped a fellow CSR
Did not refuse any calls or emails
Collaborated with a fellow Billing team member
Got VPN to connect
Maintained a good voice level
Used the Apportioned Spreadsheet
Learned a new phone/email skill or advanced knowledge