Participatedin StandupMeetingHelpeda fellowCSRDid notrefuseany callsor emailsClaimantgave me acomplimentAddressedthe leadsin TeamsReviewed theCS SprintReleaseNotes Pagein ConfluenceMade atempcardCollaboratedwith a fellowBilling teammemberUsed theApportionedSpreadsheetProvidedbillinginformationto a claimantAddresseda majorconcern w/claimantMaintaineda goodvoice levelCreated aTrediumTestClaimHelped apharmacyinputbilling IDGotVPN toconnectSaid"happy tohelp" to 5customersCongratula-tedsomeoneHelpedan irateclaimantHeard aclaimantcough orsneezeLearned a newphone/emailskill oradvancedknowledge"Is thereanythingelse I canhelp youwith?"Had astrangecallrequestWarmtransferreda callDid notcall out for2 weeksstraightParticipatedin StandupMeetingHelpeda fellowCSRDid notrefuseany callsor emailsClaimantgave me acomplimentAddressedthe leadsin TeamsReviewed theCS SprintReleaseNotes Pagein ConfluenceMade atempcardCollaboratedwith a fellowBilling teammemberUsed theApportionedSpreadsheetProvidedbillinginformationto a claimantAddresseda majorconcern w/claimantMaintaineda goodvoice levelCreated aTrediumTestClaimHelped apharmacyinputbilling IDGotVPN toconnectSaid"happy tohelp" to 5customersCongratula-tedsomeoneHelpedan irateclaimantHeard aclaimantcough orsneezeLearned a newphone/emailskill oradvancedknowledge"Is thereanythingelse I canhelp youwith?"Had astrangecallrequestWarmtransferreda callDid notcall out for2 weeksstraight

ScA Agent Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Participated in Standup Meeting
  2. Helped a fellow CSR
  3. Did not refuse any calls or emails
  4. Claimant gave me a compliment
  5. Addressed the leads in Teams
  6. Reviewed the CS Sprint Release Notes Page in Confluence
  7. Made a temp card
  8. Collaborated with a fellow Billing team member
  9. Used the Apportioned Spreadsheet
  10. Provided billing information to a claimant
  11. Addressed a major concern w/ claimant
  12. Maintained a good voice level
  13. Created a Tredium Test Claim
  14. Helped a pharmacy input billing ID
  15. Got VPN to connect
  16. Said "happy to help" to 5 customers
  17. Congratula-ted someone
  18. Helped an irate claimant
  19. Heard a claimant cough or sneeze
  20. Learned a new phone/email skill or advanced knowledge
  21. "Is there anything else I can help you with?"
  22. Had a strange call request
  23. Warm transferred a call
  24. Did not call out for 2 weeks straight