(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Got VPN to connect
Addressed a major concern w/ claimant
Maintained a good voice level
Congratula-ted someone
Warm transferred a call
Participated in Standup Meeting
Created a Tredium Test Claim
Provided billing information to a claimant
Said "happy to help" to 5 customers
Used the Apportioned Spreadsheet
Reviewed the CS Sprint Release Notes Page in Confluence
Addressed the leads in Teams
Had a strange call request
Helped a pharmacy input billing ID
"Is there anything else I can help you with?"
Did not refuse any calls or emails
Heard a claimant cough or sneeze
Made a temp card
Helped an irate claimant
Claimant gave me a compliment
Collaborated with a fellow Billing team member
Did not call out for 2 weeks straight
Learned a new phone/email skill or advanced knowledge
