(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Addressed the leads in Teams
Helped a pharmacy input billing ID
Participated in Standup Meeting
Did not refuse any calls or emails
Helped an irate claimant
Maintained a good voice level
Provided billing information to a claimant
Congratula-ted someone
Claimant gave me a compliment
Got VPN to connect
Used the Apportioned Spreadsheet
Did not call out for 2 weeks straight
Learned a new phone/email skill or advanced knowledge
Warm transferred a call
Helped a fellow CSR
Addressed a major concern w/ claimant
Reviewed the CS Sprint Release Notes Page in Confluence
