(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"Is there anything else I can help you with?"
Provided billing information to a claimant
Learned a new phone/email skill or advanced knowledge
Claimant gave me a compliment
Helped a fellow CSR
Did not call out for 2 weeks straight
Did not refuse any calls or emails
Addressed a major concern w/ claimant
Maintained a good voice level
Had a strange call request
Used the Apportioned Spreadsheet
Congratula-ted someone
Said "happy to help" to 5 customers
Collaborated with a fellow Billing team member
Addressed the leads in Teams
Helped an irate claimant
Reviewed the CS Sprint Release Notes Page in Confluence
