Sr Agent Bingo

Sr Agent Bingo Card
Preview

This bingo card has a free space and 24 words: Used unique acknowledgment statements on 3 contacts, Used empowerment to resolve a customer's issue, Had wake up juice, Sent follow up email for ongoing support, Recalled non-issue related fact during transition, Ask your customer how their day is going, Send a Bravo, Share a recent Customer Love in NA Eskies Channel, Share a best practice from a high KDI contact, Risk decline talk off, user left in a good mood, Angry user left happy though we took no action on the account, Received a "Thank you!" from a Slack Consult, Provided courtesy credit, Expedited shipping for VDC, Help a teammate with activating for MDES, Answer a question in vpp-gs-ps-escalations during a Slack segment, Answer a question in the NA eskies Channel, Disposition a phone call with 0 seconds of ACW, Post a fun fact, Say hi to a teammate you don't normally talk to, Include a wiki link in your Slack consult, What did you have for lunch? Post a pic!, Share an item you keep in your workspace that makes you smile on a tough day and Share a best practice you use to stay positive through escalations.

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With players vying for a you'll have to call about __ items before someone wins. There's a __% chance that a lucky player would win after calling __ items.

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