(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Share an item you keep in your workspace that makes you smile on a tough day
Share a best practice you use to stay positive through escalations
What did you have for lunch? Post a pic!
Ask your customer how their day is going
Used empowerment to resolve a customer's issue
Sent follow up email for ongoing support
Share a best practice from a high KDI contact
Send a Bravo
Received a "Thank you!" from a Slack Consult
Disposition a phone call with 0 seconds of ACW
Answer a question in vpp-gs-ps-escalations during a Slack segment
Share a recent Customer Love in NA Eskies Channel
Answer a question in the NA eskies Channel
Expedited shipping for VDC
Help a teammate with activating for MDES
Risk decline talk off, user left in a good mood
Had wake up juice
Include a wiki link in your Slack consult
Angry user left happy though we took no action on the account
Recalled non-issue related fact during transition
Used unique acknowledgment statements on 3 contacts