(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Say hi to a teammate you don't normally talk to
Used empowerment to resolve a customer's issue
Angry user left happy though we took no action on the account
Post a fun fact
Share an item you keep in your workspace that makes you smile on a tough day
Ask your customer how their day is going
Provided courtesy credit
Recalled non-issue related fact during transition
Help a teammate with activating for MDES
Used unique acknowledgment statements on 3 contacts
Answer a question in the NA eskies Channel
Send a Bravo
Disposition a phone call with 0 seconds of ACW
Expedited shipping for VDC
Share a best practice from a high KDI contact
Share a best practice you use to stay positive through escalations
Include a wiki link in your Slack consult
Had wake up juice
What did you have for lunch? Post a pic!
Received a "Thank you!" from a Slack Consult
Sent follow up email for ongoing support
Share a recent Customer Love in NA Eskies Channel
Answer a question in vpp-gs-ps-escalations during a Slack segment
