This bingo card has a free space and 29 words: Retention, Self-service, FAQ Page, Negative experience, Awareness, Budget, Conversion, Canned Replies, Personalized Responses, CRM, "Wow!", High volume of requests, USP, Opportunity Costs, Google Review, Comparison or Evaluation, The right customer channels, Automation, Printing Costs, Outsourcing, Positive experience, Twitter DMs, Question about fulfilment, Research, Content, Marketing, Customer Lifetime Value, Brand Loyalty and Convenience.
Opex Bingo | Customer Service | Customer Service | Customer Service | Customer Service Week 2019
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