CustomerLifetimeValueBrandLoyaltyCannedRepliesNegativeexperiencePositiveexperienceQuestionaboutfulfilmentAutomationRetentionContentAwarenessConversionThe rightcustomerchannelsBudgetSelf-serviceMarketing"Wow!"ResearchPersonalizedResponsesHighvolume ofrequestsTwitterDMsOpportunityCostsFAQPageOutsourcingUSPGoogleReviewComparisonorEvaluationConveniencePrintingCostsCRMCustomerLifetimeValueBrandLoyaltyCannedRepliesNegativeexperiencePositiveexperienceQuestionaboutfulfilmentAutomationRetentionContentAwarenessConversionThe rightcustomerchannelsBudgetSelf-serviceMarketing"Wow!"ResearchPersonalizedResponsesHighvolume ofrequestsTwitterDMsOpportunityCostsFAQPageOutsourcingUSPGoogleReviewComparisonorEvaluationConveniencePrintingCostsCRM

CRM - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer Lifetime Value
  2. Brand Loyalty
  3. Canned Replies
  4. Negative experience
  5. Positive experience
  6. Question about fulfilment
  7. Automation
  8. Retention
  9. Content
  10. Awareness
  11. Conversion
  12. The right customer channels
  13. Budget
  14. Self-service
  15. Marketing
  16. "Wow!"
  17. Research
  18. Personalized Responses
  19. High volume of requests
  20. Twitter DMs
  21. Opportunity Costs
  22. FAQ Page
  23. Outsourcing
  24. USP
  25. Google Review
  26. Comparison or Evaluation
  27. Convenience
  28. Printing Costs
  29. CRM