Highvolume ofrequestsBrandLoyaltyOpportunityCostsUSPQuestionaboutfulfilmentPositiveexperienceConversionFAQPageThe rightcustomerchannels"Wow!"PersonalizedResponsesResearchRetentionBudgetPrintingCostsCustomerLifetimeValueComparisonorEvaluationAwarenessConvenienceCannedRepliesGoogleReviewAutomationNegativeexperienceMarketingOutsourcingContentSelf-serviceTwitterDMsCRMHighvolume ofrequestsBrandLoyaltyOpportunityCostsUSPQuestionaboutfulfilmentPositiveexperienceConversionFAQPageThe rightcustomerchannels"Wow!"PersonalizedResponsesResearchRetentionBudgetPrintingCostsCustomerLifetimeValueComparisonorEvaluationAwarenessConvenienceCannedRepliesGoogleReviewAutomationNegativeexperienceMarketingOutsourcingContentSelf-serviceTwitterDMsCRM

CRM - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. High volume of requests
  2. Brand Loyalty
  3. Opportunity Costs
  4. USP
  5. Question about fulfilment
  6. Positive experience
  7. Conversion
  8. FAQ Page
  9. The right customer channels
  10. "Wow!"
  11. Personalized Responses
  12. Research
  13. Retention
  14. Budget
  15. Printing Costs
  16. Customer Lifetime Value
  17. Comparison or Evaluation
  18. Awareness
  19. Convenience
  20. Canned Replies
  21. Google Review
  22. Automation
  23. Negative experience
  24. Marketing
  25. Outsourcing
  26. Content
  27. Self-service
  28. Twitter DMs
  29. CRM