This bingo card has a free space and 24 words: Express empathy, Proper hold etiquette, Take ownership, Offer additional assistance, Adding a payee demo, Paying a bill demo, Demo: Enrolling in online banking, Demo: Enrolling in mobile banking, Demo: Enroll in Zelle, Demo: Passcode Reset, Demo: Schedule bank to bank transfer, Demo: Making internal transfers, Demo: Making one-time mortgage payment, Demo: Enroll in autopay for mortgage, Demo: Mobile check deposit, Demo: Enroll in two-way alerts, Use customer last name, Proper greeting, M&T bank branding, Log a complaint, Enhance authenticate, Step-up authenticate, Make a referral and Express gratitude.
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