Proper greeting Demo: Enrolling in online banking Adding a payee demo Take ownership Express gratitude Log a complaint Paying a bill demo M&T bank branding Step-up authenticate Demo: Passcode Reset Enhance authenticate Demo: Making one- time mortgage payment Demo: Making internal transfers Offer additional assistance Make a referral Proper hold etiquette Demo: Enroll in autopay for mortgage Demo: Enrolling in mobile banking Demo: Enroll in Zelle Demo: Schedule bank to bank transfer Demo: Enroll in two-way alerts Use customer last name Demo: Mobile check deposit Express empathy Proper greeting Demo: Enrolling in online banking Adding a payee demo Take ownership Express gratitude Log a complaint Paying a bill demo M&T bank branding Step-up authenticate Demo: Passcode Reset Enhance authenticate Demo: Making one- time mortgage payment Demo: Making internal transfers Offer additional assistance Make a referral Proper hold etiquette Demo: Enroll in autopay for mortgage Demo: Enrolling in mobile banking Demo: Enroll in Zelle Demo: Schedule bank to bank transfer Demo: Enroll in two-way alerts Use customer last name Demo: Mobile check deposit Express empathy
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Proper greeting
Demo: Enrolling in online banking
Adding a payee demo
Take ownership
Express gratitude
Log a complaint
Paying a bill demo
M&T bank branding
Step-up authenticate
Demo: Passcode Reset
Enhance authenticate
Demo: Making one-time mortgage payment
Demo: Making internal transfers
Offer additional assistance
Make a referral
Proper hold etiquette
Demo: Enroll in autopay for mortgage
Demo: Enrolling in mobile banking
Demo: Enroll in Zelle
Demo: Schedule bank to bank transfer
Demo: Enroll in two-way alerts
Use customer last name
Demo: Mobile check deposit
Express empathy