ExpressgratitudeDemo:PasscodeResetAdding apayeedemoPayinga billdemoMake areferralDemo:Enrollingin onlinebankingDemo:Enrollin ZelleDemo:MobilecheckdepositUsecustomerlast nameLog acomplaintDemo:MakinginternaltransfersPropergreetingStep-upauthenticateEnhanceauthenticateDemo:Enroll intwo-wayalertsProperholdetiquetteExpressempathyTakeownershipDemo:Enrollingin mobilebankingDemo: Enrollin autopayfor mortgageDemo:Schedulebank to banktransferOfferadditionalassistanceM&TbankbrandingDemo:Making one-timemortgagepaymentExpressgratitudeDemo:PasscodeResetAdding apayeedemoPayinga billdemoMake areferralDemo:Enrollingin onlinebankingDemo:Enrollin ZelleDemo:MobilecheckdepositUsecustomerlast nameLog acomplaintDemo:MakinginternaltransfersPropergreetingStep-upauthenticateEnhanceauthenticateDemo:Enroll intwo-wayalertsProperholdetiquetteExpressempathyTakeownershipDemo:Enrollingin mobilebankingDemo: Enrollin autopayfor mortgageDemo:Schedulebank to banktransferOfferadditionalassistanceM&TbankbrandingDemo:Making one-timemortgagepayment

weCARE BINGO! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Express gratitude
  2. Demo: Passcode Reset
  3. Adding a payee demo
  4. Paying a bill demo
  5. Make a referral
  6. Demo: Enrolling in online banking
  7. Demo: Enroll in Zelle
  8. Demo: Mobile check deposit
  9. Use customer last name
  10. Log a complaint
  11. Demo: Making internal transfers
  12. Proper greeting
  13. Step-up authenticate
  14. Enhance authenticate
  15. Demo: Enroll in two-way alerts
  16. Proper hold etiquette
  17. Express empathy
  18. Take ownership
  19. Demo: Enrolling in mobile banking
  20. Demo: Enroll in autopay for mortgage
  21. Demo: Schedule bank to bank transfer
  22. Offer additional assistance
  23. M&T bank branding
  24. Demo: Making one-time mortgage payment