This bingo card has a free space and 24 words: Awesome feedback from a customer, Hold time <1 Minute, Made a sale, Someone calls for Paul, Tricia or Mike T., Sold more than 2 new PSAs, Booked more than 20 calls in a day, Review mentioning your name in it, Scheduled a PSA visit, De-escalate a customer/ have no escalations for the day, Gave less than 5 customers a discount for service work, On the phone for less than 6 minutes, Rescheduled a call rather than putting it on hold, Spoke to a customer whos last name starts with "V", Customer calls you the wrong name, Renewed more than 2 PSAs, Customer moved to a new address, Booked a tech lead for a specialist, Auto-Dialer Call, Got hung up on/ yelled at, Scheduled an HVAC service call, Sold more than 5 new PSAs, Flipped a wrong number to an appointment, Completed an item in Task Management and Scheduled a sewer back up call.
RAVINIA BINGO | Call Center Bingo | All Seasons Heating & Cooling Call Center | Office Bingo | Call Center Inbound Bingo
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Learn how to conduct a bingo game.
With players vying for a you'll have to call about 8 items before someone wins. There's a 0.33% chance that a lucky player would win after calling 4 items. Typically, 1 to 2 players will win at the same time.
Tip: If you want your game to last longer (on average), add more unique words/images to it.
