Fun Time

Fun Time Bingo Card
Preview

This bingo card has a free space and 24 words: Awesome feedback from a customer, Hold time <1 Minute, Made a sale, Someone calls for Paul, Tricia or Mike T., Sold more than 2 new PSAs, Booked more than 20 calls in a day, Review mentioning your name in it, Scheduled a PSA visit, De-escalate a customer/ have no escalations for the day, Gave less than 5 customers a discount for service work, On the phone for less than 6 minutes, Rescheduled a call rather than putting it on hold, Spoke to a customer whos last name starts with "V", Customer calls you the wrong name, Renewed more than 2 PSAs, Customer moved to a new address, Booked a tech lead for a specialist, Auto-Dialer Call, Got hung up on/ yelled at, Scheduled an HVAC service call, Sold more than 5 new PSAs, Flipped a wrong number to an appointment, Completed an item in Task Management and Scheduled a sewer back up call.

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Probabilities

With players vying for a you'll have to call about __ items before someone wins. There's a __% chance that a lucky player would win after calling __ items.

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