(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Sold more than 5 new PSAs
Renewed more than 2 PSAs
Hold time <1 Minute
Review mentioning your name in it
Sold more than 2 new PSAs
Made a sale
Gave less than 5 customers a discount for service work
Scheduled a sewer back up call
Rescheduled a call rather than putting it on hold
Spoke to a customer whos last name starts with "V"
Scheduled an HVAC service call
Customer calls you the wrong name
Booked more than 20 calls in a day
Customer moved to a new address
Auto-Dialer Call
Awesome feedback from a customer
Someone calls for Paul, Tricia or Mike T.
On the phone for less than 6 minutes
Got hung up on/ yelled at
Completed an item in Task Management
Flipped a wrong number to an appointment
Booked a tech lead for a specialist
Scheduled a PSA visit
De-escalate a customer/ have no escalations for the day
