(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Completed an item in Task Management
Scheduled a PSA visit
Renewed more than 2 PSAs
Someone calls for Paul, Tricia or Mike T.
Customer calls you the wrong name
On the phone for less than 6 minutes
Gave less than 5 customers a discount for service work
Flipped a wrong number to an appointment
Auto-Dialer Call
Awesome feedback from a customer
Scheduled a sewer back up call
Review mentioning your name in it
Sold more than 5 new PSAs
Got hung up on/ yelled at
Spoke to a customer whos last name starts with "V"
Booked more than 20 calls in a day
Scheduled an HVAC service call
Sold more than 2 new PSAs
Rescheduled a call rather than putting it on hold
Customer moved to a new address
De-escalate a customer/ have no escalations for the day
