Awesomefeedbackfrom acustomerDe-escalatea customer/have noescalationsfor the dayAuto-DialerCallBooked atech leadfor aspecialistSomeonecalls forPaul, Triciaor Mike T.Gave lessthan 5customers adiscount forservice workSpoke to acustomerwhos lastname startswith "V"Holdtime <1MinuteScheduleda PSA visitBookedmore than20 calls ina dayCustomercalls youthe wrongnameMadea saleScheduledan HVACservicecallCompletedan item inTaskManagementRescheduleda call ratherthan puttingit on holdFlipped awrongnumber toanappointmentScheduleda sewerback upcallGot hungup on/yelled atSold morethan 2new PSAsCustomermoved toa newaddressOn thephone forless than6 minutesRenewedmore than2 PSAsSold morethan 5new PSAsReviewmentioningyour namein itAwesomefeedbackfrom acustomerDe-escalatea customer/have noescalationsfor the dayAuto-DialerCallBooked atech leadfor aspecialistSomeonecalls forPaul, Triciaor Mike T.Gave lessthan 5customers adiscount forservice workSpoke to acustomerwhos lastname startswith "V"Holdtime <1MinuteScheduleda PSA visitBookedmore than20 calls ina dayCustomercalls youthe wrongnameMadea saleScheduledan HVACservicecallCompletedan item inTaskManagementRescheduleda call ratherthan puttingit on holdFlipped awrongnumber toanappointmentScheduleda sewerback upcallGot hungup on/yelled atSold morethan 2new PSAsCustomermoved toa newaddressOn thephone forless than6 minutesRenewedmore than2 PSAsSold morethan 5new PSAsReviewmentioningyour namein it

Fun Time - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Awesome feedback from a customer
  2. De-escalate a customer/ have no escalations for the day
  3. Auto-Dialer Call
  4. Booked a tech lead for a specialist
  5. Someone calls for Paul, Tricia or Mike T.
  6. Gave less than 5 customers a discount for service work
  7. Spoke to a customer whos last name starts with "V"
  8. Hold time <1 Minute
  9. Scheduled a PSA visit
  10. Booked more than 20 calls in a day
  11. Customer calls you the wrong name
  12. Made a sale
  13. Scheduled an HVAC service call
  14. Completed an item in Task Management
  15. Rescheduled a call rather than putting it on hold
  16. Flipped a wrong number to an appointment
  17. Scheduled a sewer back up call
  18. Got hung up on/ yelled at
  19. Sold more than 2 new PSAs
  20. Customer moved to a new address
  21. On the phone for less than 6 minutes
  22. Renewed more than 2 PSAs
  23. Sold more than 5 new PSAs
  24. Review mentioning your name in it