Gave lessthan 5customers adiscount forservice workDe-escalatea customer/have noescalationsfor the dayRescheduleda call ratherthan puttingit on holdCompletedan item inTaskManagementHoldtime <1MinuteScheduleda PSA visitSold morethan 5new PSAsSold morethan 2new PSAsAuto-DialerCallMadea saleSpoke to acustomerwhos lastname startswith "V"Booked atech leadfor aspecialistSomeonecalls forPaul, Triciaor Mike T.Bookedmore than20 calls ina dayScheduledan HVACservicecallCustomermoved toa newaddressCustomercalls youthe wrongnameFlipped awrongnumber toanappointmentOn thephone forless than6 minutesScheduleda sewerback upcallAwesomefeedbackfrom acustomerRenewedmore than2 PSAsReviewmentioningyour namein itGot hungup on/yelled atGave lessthan 5customers adiscount forservice workDe-escalatea customer/have noescalationsfor the dayRescheduleda call ratherthan puttingit on holdCompletedan item inTaskManagementHoldtime <1MinuteScheduleda PSA visitSold morethan 5new PSAsSold morethan 2new PSAsAuto-DialerCallMadea saleSpoke to acustomerwhos lastname startswith "V"Booked atech leadfor aspecialistSomeonecalls forPaul, Triciaor Mike T.Bookedmore than20 calls ina dayScheduledan HVACservicecallCustomermoved toa newaddressCustomercalls youthe wrongnameFlipped awrongnumber toanappointmentOn thephone forless than6 minutesScheduleda sewerback upcallAwesomefeedbackfrom acustomerRenewedmore than2 PSAsReviewmentioningyour namein itGot hungup on/yelled at

Fun Time - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Gave less than 5 customers a discount for service work
  2. De-escalate a customer/ have no escalations for the day
  3. Rescheduled a call rather than putting it on hold
  4. Completed an item in Task Management
  5. Hold time <1 Minute
  6. Scheduled a PSA visit
  7. Sold more than 5 new PSAs
  8. Sold more than 2 new PSAs
  9. Auto-Dialer Call
  10. Made a sale
  11. Spoke to a customer whos last name starts with "V"
  12. Booked a tech lead for a specialist
  13. Someone calls for Paul, Tricia or Mike T.
  14. Booked more than 20 calls in a day
  15. Scheduled an HVAC service call
  16. Customer moved to a new address
  17. Customer calls you the wrong name
  18. Flipped a wrong number to an appointment
  19. On the phone for less than 6 minutes
  20. Scheduled a sewer back up call
  21. Awesome feedback from a customer
  22. Renewed more than 2 PSAs
  23. Review mentioning your name in it
  24. Got hung up on/ yelled at