(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Flipped a wrong number to an appointment
Review mentioning your name in it
Got hung up on/ yelled at
Scheduled a sewer back up call
Made a sale
Booked a tech lead for a specialist
Auto-Dialer Call
Hold time <1 Minute
Sold more than 5 new PSAs
Completed an item in Task Management
Scheduled a PSA visit
On the phone for less than 6 minutes
De-escalate a customer/ have no escalations for the day
Spoke to a customer whos last name starts with "V"
Customer moved to a new address
Scheduled an HVAC service call
Awesome feedback from a customer
Booked more than 20 calls in a day
Someone calls for Paul, Tricia or Mike T.
Renewed more than 2 PSAs
Rescheduled a call rather than putting it on hold
Gave less than 5 customers a discount for service work
