Awesomefeedbackfrom acustomerBooked atech leadfor aspecialistBookedmore than20 calls ina daySpoke to acustomerwhos lastname startswith "V"Sold morethan 5new PSAsMadea saleHoldtime <1MinuteOn thephone forless than6 minutesCompletedan item inTaskManagementSomeonecalls forPaul, Triciaor Mike T.Gave lessthan 5customers adiscount forservice workCustomermoved toa newaddressRenewedmore than2 PSAsSold morethan 2new PSAsGot hungup on/yelled atDe-escalatea customer/have noescalationsfor the dayCustomercalls youthe wrongnameFlipped awrongnumber toanappointmentReviewmentioningyour namein itScheduleda sewerback upcallScheduleda PSA visitRescheduleda call ratherthan puttingit on holdAuto-DialerCallScheduledan HVACservicecallAwesomefeedbackfrom acustomerBooked atech leadfor aspecialistBookedmore than20 calls ina daySpoke to acustomerwhos lastname startswith "V"Sold morethan 5new PSAsMadea saleHoldtime <1MinuteOn thephone forless than6 minutesCompletedan item inTaskManagementSomeonecalls forPaul, Triciaor Mike T.Gave lessthan 5customers adiscount forservice workCustomermoved toa newaddressRenewedmore than2 PSAsSold morethan 2new PSAsGot hungup on/yelled atDe-escalatea customer/have noescalationsfor the dayCustomercalls youthe wrongnameFlipped awrongnumber toanappointmentReviewmentioningyour namein itScheduleda sewerback upcallScheduleda PSA visitRescheduleda call ratherthan puttingit on holdAuto-DialerCallScheduledan HVACservicecall

Fun Time - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Awesome feedback from a customer
  2. Booked a tech lead for a specialist
  3. Booked more than 20 calls in a day
  4. Spoke to a customer whos last name starts with "V"
  5. Sold more than 5 new PSAs
  6. Made a sale
  7. Hold time <1 Minute
  8. On the phone for less than 6 minutes
  9. Completed an item in Task Management
  10. Someone calls for Paul, Tricia or Mike T.
  11. Gave less than 5 customers a discount for service work
  12. Customer moved to a new address
  13. Renewed more than 2 PSAs
  14. Sold more than 2 new PSAs
  15. Got hung up on/ yelled at
  16. De-escalate a customer/ have no escalations for the day
  17. Customer calls you the wrong name
  18. Flipped a wrong number to an appointment
  19. Review mentioning your name in it
  20. Scheduled a sewer back up call
  21. Scheduled a PSA visit
  22. Rescheduled a call rather than putting it on hold
  23. Auto-Dialer Call
  24. Scheduled an HVAC service call