De-escalatea customer/have noescalationsfor the dayMadea saleBooked atech leadfor aspecialistHoldtime <1MinuteRescheduleda call ratherthan puttingit on holdAuto-DialerCallScheduledan HVACservicecallCustomercalls youthe wrongnameAwesomefeedbackfrom acustomerGot hungup on/yelled atCompletedan item inTaskManagementScheduleda sewerback upcallSpoke to acustomerwhos lastname startswith "V"Gave lessthan 5customers adiscount forservice workBookedmore than20 calls ina dayOn thephone forless than6 minutesSold morethan 5new PSAsScheduleda PSA visitFlipped awrongnumber toanappointmentCustomermoved toa newaddressSomeonecalls forPaul, Triciaor Mike T.Reviewmentioningyour namein itSold morethan 2new PSAsRenewedmore than2 PSAsDe-escalatea customer/have noescalationsfor the dayMadea saleBooked atech leadfor aspecialistHoldtime <1MinuteRescheduleda call ratherthan puttingit on holdAuto-DialerCallScheduledan HVACservicecallCustomercalls youthe wrongnameAwesomefeedbackfrom acustomerGot hungup on/yelled atCompletedan item inTaskManagementScheduleda sewerback upcallSpoke to acustomerwhos lastname startswith "V"Gave lessthan 5customers adiscount forservice workBookedmore than20 calls ina dayOn thephone forless than6 minutesSold morethan 5new PSAsScheduleda PSA visitFlipped awrongnumber toanappointmentCustomermoved toa newaddressSomeonecalls forPaul, Triciaor Mike T.Reviewmentioningyour namein itSold morethan 2new PSAsRenewedmore than2 PSAs

Fun Time - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. De-escalate a customer/ have no escalations for the day
  2. Made a sale
  3. Booked a tech lead for a specialist
  4. Hold time <1 Minute
  5. Rescheduled a call rather than putting it on hold
  6. Auto-Dialer Call
  7. Scheduled an HVAC service call
  8. Customer calls you the wrong name
  9. Awesome feedback from a customer
  10. Got hung up on/ yelled at
  11. Completed an item in Task Management
  12. Scheduled a sewer back up call
  13. Spoke to a customer whos last name starts with "V"
  14. Gave less than 5 customers a discount for service work
  15. Booked more than 20 calls in a day
  16. On the phone for less than 6 minutes
  17. Sold more than 5 new PSAs
  18. Scheduled a PSA visit
  19. Flipped a wrong number to an appointment
  20. Customer moved to a new address
  21. Someone calls for Paul, Tricia or Mike T.
  22. Review mentioning your name in it
  23. Sold more than 2 new PSAs
  24. Renewed more than 2 PSAs