This bingo card has a free space and 24 words: Talk to a parent who knows their guest access phrase!, Collections call, "Why is there still a transcript hold on my account?", Take a call from someone you know, Write a high-five!, Add a meme to the office meme doc, Question about the student health plan, Bill sends a daily with the phrase "Management thank you", Take a call at 8:01/4:59, Take three chats at once, Find the answer to their question in a YMessage they haven't read, Caller thinks we are BYU-I, Parent of a missionary calls in, Caller tries to set up an academic advisement appointment with our office, Caller leads their question with "I don't think you can help me...", Troubleshooting the issue works!, Everyone is on available!, Another office transfers a call to us and you have to transfer the caller back, "I've got a really unusual situation" but it's not unusual, Mxie or Aim screens shut down, Supers have to take your question back to Bill/Slack, "Can you lift the hold on my account?", Parents without guest access and Caller asks to speak to a super- who would tell them the same thing.
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