"I've got areally unusualsituation" butit's notunusual"Can youlift the holdon myaccount?"ParentswithoutguestaccessCallerthinks weare BYU-ISupers haveto take yourquestionback toBill/SlackTroubleshootingthe issue works!Find the answerto their questionin a YMessagethey haven'treadCollectionscallMxie orAimscreensshut down"Why isthere still atranscripthold on myaccount?"Add ameme tothe officememe docTake acall fromsomeoneyou knowBill sends adaily with thephrase"Managementthank you"Questionabout thestudenthealth planCaller asks tospeak to asuper- whowould tell themthe same thingTakethreechats atonceCaller leadstheir questionwith "I don'tthink you canhelp me..."Another officetransfers a callto us and youhave to transferthe caller backWrite ahigh-five!Take acall at8:01/4:59Parent ofamissionarycalls inTalk to aparent whoknows theirguest accessphrase!Caller tries toset up anacademicadvisementappointmentwith our officeEveryoneis onavailable!"I've got areally unusualsituation" butit's notunusual"Can youlift the holdon myaccount?"ParentswithoutguestaccessCallerthinks weare BYU-ISupers haveto take yourquestionback toBill/SlackTroubleshootingthe issue works!Find the answerto their questionin a YMessagethey haven'treadCollectionscallMxie orAimscreensshut down"Why isthere still atranscripthold on myaccount?"Add ameme tothe officememe docTake acall fromsomeoneyou knowBill sends adaily with thephrase"Managementthank you"Questionabout thestudenthealth planCaller asks tospeak to asuper- whowould tell themthe same thingTakethreechats atonceCaller leadstheir questionwith "I don'tthink you canhelp me..."Another officetransfers a callto us and youhave to transferthe caller backWrite ahigh-five!Take acall at8:01/4:59Parent ofamissionarycalls inTalk to aparent whoknows theirguest accessphrase!Caller tries toset up anacademicadvisementappointmentwith our officeEveryoneis onavailable!

Enrollment Services Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "I've got a really unusual situation" but it's not unusual
  2. "Can you lift the hold on my account?"
  3. Parents without guest access
  4. Caller thinks we are BYU-I
  5. Supers have to take your question back to Bill/Slack
  6. Troubleshooting the issue works!
  7. Find the answer to their question in a YMessage they haven't read
  8. Collections call
  9. Mxie or Aim screens shut down
  10. "Why is there still a transcript hold on my account?"
  11. Add a meme to the office meme doc
  12. Take a call from someone you know
  13. Bill sends a daily with the phrase "Management thank you"
  14. Question about the student health plan
  15. Caller asks to speak to a super- who would tell them the same thing
  16. Take three chats at once
  17. Caller leads their question with "I don't think you can help me..."
  18. Another office transfers a call to us and you have to transfer the caller back
  19. Write a high-five!
  20. Take a call at 8:01/4:59
  21. Parent of a missionary calls in
  22. Talk to a parent who knows their guest access phrase!
  23. Caller tries to set up an academic advisement appointment with our office
  24. Everyone is on available!