Write ahigh-five!Troubleshootingthe issue works!Mxie orAimscreensshut down"Can youlift the holdon myaccount?"Another officetransfers a callto us and youhave to transferthe caller backTakethreechats atonceCollectionscallTalk to aparent whoknows theirguest accessphrase!Callerthinks weare BYU-IParentswithoutguestaccess"I've got areally unusualsituation" butit's notunusualFind the answerto their questionin a YMessagethey haven'treadSupers haveto take yourquestionback toBill/SlackAdd ameme tothe officememe docCaller tries toset up anacademicadvisementappointmentwith our office"Why isthere still atranscripthold on myaccount?"Caller leadstheir questionwith "I don'tthink you canhelp me..."Bill sends adaily with thephrase"Managementthank you"Take acall at8:01/4:59Everyoneis onavailable!Questionabout thestudenthealth planParent ofamissionarycalls inTake acall fromsomeoneyou knowCaller asks tospeak to asuper- whowould tell themthe same thingWrite ahigh-five!Troubleshootingthe issue works!Mxie orAimscreensshut down"Can youlift the holdon myaccount?"Another officetransfers a callto us and youhave to transferthe caller backTakethreechats atonceCollectionscallTalk to aparent whoknows theirguest accessphrase!Callerthinks weare BYU-IParentswithoutguestaccess"I've got areally unusualsituation" butit's notunusualFind the answerto their questionin a YMessagethey haven'treadSupers haveto take yourquestionback toBill/SlackAdd ameme tothe officememe docCaller tries toset up anacademicadvisementappointmentwith our office"Why isthere still atranscripthold on myaccount?"Caller leadstheir questionwith "I don'tthink you canhelp me..."Bill sends adaily with thephrase"Managementthank you"Take acall at8:01/4:59Everyoneis onavailable!Questionabout thestudenthealth planParent ofamissionarycalls inTake acall fromsomeoneyou knowCaller asks tospeak to asuper- whowould tell themthe same thing

Enrollment Services Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Write a high-five!
  2. Troubleshooting the issue works!
  3. Mxie or Aim screens shut down
  4. "Can you lift the hold on my account?"
  5. Another office transfers a call to us and you have to transfer the caller back
  6. Take three chats at once
  7. Collections call
  8. Talk to a parent who knows their guest access phrase!
  9. Caller thinks we are BYU-I
  10. Parents without guest access
  11. "I've got a really unusual situation" but it's not unusual
  12. Find the answer to their question in a YMessage they haven't read
  13. Supers have to take your question back to Bill/Slack
  14. Add a meme to the office meme doc
  15. Caller tries to set up an academic advisement appointment with our office
  16. "Why is there still a transcript hold on my account?"
  17. Caller leads their question with "I don't think you can help me..."
  18. Bill sends a daily with the phrase "Management thank you"
  19. Take a call at 8:01/4:59
  20. Everyone is on available!
  21. Question about the student health plan
  22. Parent of a missionary calls in
  23. Take a call from someone you know
  24. Caller asks to speak to a super- who would tell them the same thing