Talk to aparent whoknows theirguest accessphrase!Takethreechats atonce"Can youlift the holdon myaccount?"Caller leadstheir questionwith "I don'tthink you canhelp me..."Write ahigh-five!Questionabout thestudenthealth planCollectionscall"I've got areally unusualsituation" butit's notunusualMxie orAimscreensshut downSupers haveto take yourquestionback toBill/SlackFind the answerto their questionin a YMessagethey haven'treadAnother officetransfers a callto us and youhave to transferthe caller back"Why isthere still atranscripthold on myaccount?"Parent ofamissionarycalls inCaller tries toset up anacademicadvisementappointmentwith our officeTake acall fromsomeoneyou knowParentswithoutguestaccessBill sends adaily with thephrase"Managementthank you"Everyoneis onavailable!Callerthinks weare BYU-ITroubleshootingthe issue works!Caller asks tospeak to asuper- whowould tell themthe same thingTake acall at8:01/4:59Add ameme tothe officememe docTalk to aparent whoknows theirguest accessphrase!Takethreechats atonce"Can youlift the holdon myaccount?"Caller leadstheir questionwith "I don'tthink you canhelp me..."Write ahigh-five!Questionabout thestudenthealth planCollectionscall"I've got areally unusualsituation" butit's notunusualMxie orAimscreensshut downSupers haveto take yourquestionback toBill/SlackFind the answerto their questionin a YMessagethey haven'treadAnother officetransfers a callto us and youhave to transferthe caller back"Why isthere still atranscripthold on myaccount?"Parent ofamissionarycalls inCaller tries toset up anacademicadvisementappointmentwith our officeTake acall fromsomeoneyou knowParentswithoutguestaccessBill sends adaily with thephrase"Managementthank you"Everyoneis onavailable!Callerthinks weare BYU-ITroubleshootingthe issue works!Caller asks tospeak to asuper- whowould tell themthe same thingTake acall at8:01/4:59Add ameme tothe officememe doc

Enrollment Services Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Talk to a parent who knows their guest access phrase!
  2. Take three chats at once
  3. "Can you lift the hold on my account?"
  4. Caller leads their question with "I don't think you can help me..."
  5. Write a high-five!
  6. Question about the student health plan
  7. Collections call
  8. "I've got a really unusual situation" but it's not unusual
  9. Mxie or Aim screens shut down
  10. Supers have to take your question back to Bill/Slack
  11. Find the answer to their question in a YMessage they haven't read
  12. Another office transfers a call to us and you have to transfer the caller back
  13. "Why is there still a transcript hold on my account?"
  14. Parent of a missionary calls in
  15. Caller tries to set up an academic advisement appointment with our office
  16. Take a call from someone you know
  17. Parents without guest access
  18. Bill sends a daily with the phrase "Management thank you"
  19. Everyone is on available!
  20. Caller thinks we are BYU-I
  21. Troubleshooting the issue works!
  22. Caller asks to speak to a super- who would tell them the same thing
  23. Take a call at 8:01/4:59
  24. Add a meme to the office meme doc