This bingo card has a free space and 24 words: Acknowledge a new customer by welcoming them to Progressive., Show a customer where to find their coverages., Share something with the team about Pride Month!, Convert a policy to a Named Operator one instead of canceling., Use guidelines to provide accurate information., Turn a frown upside down., Utilize Chatbot to get the conversation started., Anticipate unstated need(s)., Close the chat with acknowledgement and or appreciation., Offer a discount during a policy review., Help out a team member., Protect a customer’s privacy., Refer someone to CPT after a policy review., Thank someone for their business by mentioning tenure or Loyalty Level., Share something with the team about African American Music Appreciation Month!, Send a chat to Erica demonstrating your current development., Share Perkshare information with a customer., Ask probing questions to identify the customer’s need., Educate a customer on the benefits of EFT., Empathize with the customer’s situation., Correctly use state specific FUS’s for a cancel., Save a customer with a policy review., Walk a customer through a change on their side. and Come up with a team building question for a huddle..
CES BINGO! | Enterprise BINGO! | Likelihood to Get a Bingo! | Basic Bingo | Appreciation BINGO
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