(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Thank someone for their business by mentioning tenure or Loyalty Level.
Acknowledge a new customer by welcoming them to Progressive.
Protect a customer’s privacy.
Utilize Chatbot to get the conversation started.
Refer someone to CPT after a policy review.
Ask probing questions to identify the customer’s need.
Offer a discount during a policy review.
Walk a customer through a change on their side.
Send a chat to Erica demonstrating your current development.
Correctly use state specific FUS’s for a cancel.
Educate a customer on the benefits of EFT.
Anticipate unstated need(s).
Share Perkshare information with a customer.
Turn a frown upside down.
Come up with a team building question for a huddle.
Share something with the team about African American Music Appreciation Month!
Use guidelines to provide accurate information.
Empathize with the customer’s situation.
Save a customer with a policy review.
Close the chat with acknowledgement and or appreciation.
Share something with the team about Pride Month!
Show a customer where to find their coverages.
Convert a policy to a Named Operator one instead of canceling.
