(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Thank someone for their business by mentioning tenure or Loyalty Level.
Offer a discount during a policy review.
Come up with a team building question for a huddle.
Ask probing questions to identify the customer’s need.
Share something with the team about Pride Month!
Protect a customer’s privacy.
Use guidelines to provide accurate information.
Convert a policy to a Named Operator one instead of canceling.
Walk a customer through a change on their side.
Share something with the team about African American Music Appreciation Month!
Help out a team member.
Utilize Chatbot to get the conversation started.
Educate a customer on the benefits of EFT.
Refer someone to CPT after a policy review.
Correctly use state specific FUS’s for a cancel.
Send a chat to Erica demonstrating your current development.
Close the chat with acknowledgement and or appreciation.
Save a customer with a policy review.
Share Perkshare information with a customer.
Anticipate unstated need(s).
Empathize with the customer’s situation.
Show a customer where to find their coverages.
Turn a frown upside down.
Acknowledge a new customer by welcoming them to Progressive.
