(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Share something with the team about African American Music Appreciation Month!
Utilize Chatbot to get the conversation started.
Turn a frown upside down.
Use guidelines to provide accurate information.
Share something with the team about Pride Month!
Thank someone for their business by mentioning tenure or Loyalty Level.
Save a customer with a policy review.
Educate a customer on the benefits of EFT.
Close the chat with acknowledgement and or appreciation.
Help out a team member.
Offer a discount during a policy review.
Refer someone to CPT after a policy review.
Correctly use state specific FUS’s for a cancel.
Show a customer where to find their coverages.
Ask probing questions to identify the customer’s need.
Share Perkshare information with a customer.
Anticipate unstated need(s).
Send a chat to Erica demonstrating your current development.
Protect a customer’s privacy.
Walk a customer through a change on their side.
Acknowledge a new customer by welcoming them to Progressive.
Empathize with the customer’s situation.
Come up with a team building question for a huddle.
Convert a policy to a Named Operator one instead of canceling.
