(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
Educate a customer on the benefits of EFT.
Help out a team member.
Send a chat to Erica demonstrating your current development.
Anticipate unstated need(s).
Come up with a team building question for a huddle.
Protect a customer’s privacy.
Turn a frown upside down.
Empathize with the customer’s situation.
Show a customer where to find their coverages.
Share something with the team about Pride Month!
Use guidelines to provide accurate information.
Refer someone to CPT after a policy review.
Thank someone for their business by mentioning tenure or Loyalty Level.
Share Perkshare information with a customer.
Walk a customer through a change on their side.
Ask probing questions to identify the customer’s need.
Offer a discount during a policy review.
Acknowledge a new customer by welcoming them to Progressive.
Utilize Chatbot to get the conversation started.
Correctly use state specific FUS’s for a cancel.
Share something with the team about African American Music Appreciation Month!
Save a customer with a policy review.
Close the chat with acknowledgement and or appreciation.
Convert a policy to a Named Operator one instead of canceling.
