Call Center Bingo

Call Center Bingo Card
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This bingo card has a free space and 24 words: Received 100% call Quality, Gave a heart to a co-worker, Reached 30% conversion, Assisted a co-worker, Added 30 quotes to CenterShift, Received 100% chat quality, Received a heart from a co-worker, Completed 15 direct move in's, Went to break on time, Returned from break on time, Followed the script to gain a sale, Entered 20 reservations, Totaled $5,000 in monthly revenue, Chat response time ave of < 10 secs, Perfect attendance, Completed follow up calls, Logged onto Five9 on time, Gained a quote through Chat, Handled an escalated call without assistance, Explained PPGW to a customer, Advised $25 deposit is non-refundable, Sold retail items, Reserved a unit without using a promo and Transferred a U-Haul call to the store.

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With players vying for a you'll have to call about __ items before someone wins. There's a __% chance that a lucky player would win after calling __ items.

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