Returnedfrombreak ontimeReceiveda heartfrom a co-workerPerfectattendanceReceived100% callQualityAdvised$25 depositis non-refundableChatresponsetime ave of< 10 secsReserved aunit withoutusing apromoCompleted15 directmove in'sHandled anescalatedcall withoutassistanceWent tobreakon timeFollowedthe scriptto gain asaleReached30%conversionSoldretailitemsExplainedPPGW toacustomerTransferreda U-Haulcall to thestoreGained aquotethroughChatGave aheart to aco-workerTotaled$5,000 inmonthlyrevenueEntered 20reservationsAssisteda co-workerReceived100%chatqualityLoggedonto Five9on timeCompletedfollow upcallsAdded 30quotes toCenterShiftReturnedfrombreak ontimeReceiveda heartfrom a co-workerPerfectattendanceReceived100% callQualityAdvised$25 depositis non-refundableChatresponsetime ave of< 10 secsReserved aunit withoutusing apromoCompleted15 directmove in'sHandled anescalatedcall withoutassistanceWent tobreakon timeFollowedthe scriptto gain asaleReached30%conversionSoldretailitemsExplainedPPGW toacustomerTransferreda U-Haulcall to thestoreGained aquotethroughChatGave aheart to aco-workerTotaled$5,000 inmonthlyrevenueEntered 20reservationsAssisteda co-workerReceived100%chatqualityLoggedonto Five9on timeCompletedfollow upcallsAdded 30quotes toCenterShift

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Returned from break on time
  2. Received a heart from a co-worker
  3. Perfect attendance
  4. Received 100% call Quality
  5. Advised $25 deposit is non-refundable
  6. Chat response time ave of < 10 secs
  7. Reserved a unit without using a promo
  8. Completed 15 direct move in's
  9. Handled an escalated call without assistance
  10. Went to break on time
  11. Followed the script to gain a sale
  12. Reached 30% conversion
  13. Sold retail items
  14. Explained PPGW to a customer
  15. Transferred a U-Haul call to the store
  16. Gained a quote through Chat
  17. Gave a heart to a co-worker
  18. Totaled $5,000 in monthly revenue
  19. Entered 20 reservations
  20. Assisted a co-worker
  21. Received 100% chat quality
  22. Logged onto Five9 on time
  23. Completed follow up calls
  24. Added 30 quotes to CenterShift