Explained PPGW to a customer Chat response time ave of < 10 secs Assisted a co- worker Gave a heart to a co-worker Advised $25 deposit is non- refundable Returned from break on time Reached 30% conversion Perfect attendance Entered 20 reservations Reserved a unit without using a promo Received a heart from a co- worker Received 100% call Quality Went to break on time Followed the script to gain a sale Gained a quote through Chat Logged onto Five9 on time Completed 15 direct move in's Received 100% chat quality Totaled $5,000 in monthly revenue Handled an escalated call without assistance Sold retail items Added 30 quotes to CenterShift Transferred a U-Haul call to the store Completed follow up calls Explained PPGW to a customer Chat response time ave of < 10 secs Assisted a co- worker Gave a heart to a co-worker Advised $25 deposit is non- refundable Returned from break on time Reached 30% conversion Perfect attendance Entered 20 reservations Reserved a unit without using a promo Received a heart from a co- worker Received 100% call Quality Went to break on time Followed the script to gain a sale Gained a quote through Chat Logged onto Five9 on time Completed 15 direct move in's Received 100% chat quality Totaled $5,000 in monthly revenue Handled an escalated call without assistance Sold retail items Added 30 quotes to CenterShift Transferred a U-Haul call to the store Completed follow up calls
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Explained PPGW to a customer
Chat response time ave of < 10 secs
Assisted a co-worker
Gave a heart to a co-worker
Advised $25 deposit is non-refundable
Returned from break on time
Reached 30% conversion
Perfect attendance
Entered 20 reservations
Reserved a unit without using a promo
Received a heart from a co-worker
Received 100% call Quality
Went to break on time
Followed the script to gain a sale
Gained a quote through Chat
Logged onto Five9 on time
Completed 15 direct move in's
Received 100% chat quality
Totaled $5,000 in monthly revenue
Handled an escalated call without assistance
Sold retail items
Added 30 quotes to CenterShift
Transferred a U-Haul call to the store
Completed follow up calls