Receiveda heartfrom a co-workerWent tobreakon timeFollowedthe scriptto gain asaleGained aquotethroughChatLoggedonto Five9on timeChatresponsetime ave of< 10 secsHandled anescalatedcall withoutassistanceExplainedPPGW toacustomerCompleted15 directmove in'sTotaled$5,000 inmonthlyrevenueReceived100% callQualityGave aheart to aco-workerReceived100%chatqualityAdvised$25 depositis non-refundableTransferreda U-Haulcall to thestorePerfectattendanceReserved aunit withoutusing apromoEntered 20reservationsCompletedfollow upcallsSoldretailitemsReturnedfrombreak ontimeAdded 30quotes toCenterShiftReached30%conversionAssisteda co-workerReceiveda heartfrom a co-workerWent tobreakon timeFollowedthe scriptto gain asaleGained aquotethroughChatLoggedonto Five9on timeChatresponsetime ave of< 10 secsHandled anescalatedcall withoutassistanceExplainedPPGW toacustomerCompleted15 directmove in'sTotaled$5,000 inmonthlyrevenueReceived100% callQualityGave aheart to aco-workerReceived100%chatqualityAdvised$25 depositis non-refundableTransferreda U-Haulcall to thestorePerfectattendanceReserved aunit withoutusing apromoEntered 20reservationsCompletedfollow upcallsSoldretailitemsReturnedfrombreak ontimeAdded 30quotes toCenterShiftReached30%conversionAssisteda co-worker

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Received a heart from a co-worker
  2. Went to break on time
  3. Followed the script to gain a sale
  4. Gained a quote through Chat
  5. Logged onto Five9 on time
  6. Chat response time ave of < 10 secs
  7. Handled an escalated call without assistance
  8. Explained PPGW to a customer
  9. Completed 15 direct move in's
  10. Totaled $5,000 in monthly revenue
  11. Received 100% call Quality
  12. Gave a heart to a co-worker
  13. Received 100% chat quality
  14. Advised $25 deposit is non-refundable
  15. Transferred a U-Haul call to the store
  16. Perfect attendance
  17. Reserved a unit without using a promo
  18. Entered 20 reservations
  19. Completed follow up calls
  20. Sold retail items
  21. Returned from break on time
  22. Added 30 quotes to CenterShift
  23. Reached 30% conversion
  24. Assisted a co-worker