Gave aheart to aco-workerPerfectattendanceHandled anescalatedcall withoutassistanceReceived100% callQualityCompleted15 directmove in'sChatresponsetime ave of< 10 secsTotaled$5,000 inmonthlyrevenueReserved aunit withoutusing apromoWent tobreakon timeReceiveda heartfrom a co-workerSoldretailitemsReturnedfrombreak ontimeExplainedPPGW toacustomerTransferreda U-Haulcall to thestoreAdded 30quotes toCenterShiftReceived100%chatqualityAdvised$25 depositis non-refundableEntered 20reservationsAssisteda co-workerFollowedthe scriptto gain asaleGained aquotethroughChatCompletedfollow upcallsLoggedonto Five9on timeReached30%conversionGave aheart to aco-workerPerfectattendanceHandled anescalatedcall withoutassistanceReceived100% callQualityCompleted15 directmove in'sChatresponsetime ave of< 10 secsTotaled$5,000 inmonthlyrevenueReserved aunit withoutusing apromoWent tobreakon timeReceiveda heartfrom a co-workerSoldretailitemsReturnedfrombreak ontimeExplainedPPGW toacustomerTransferreda U-Haulcall to thestoreAdded 30quotes toCenterShiftReceived100%chatqualityAdvised$25 depositis non-refundableEntered 20reservationsAssisteda co-workerFollowedthe scriptto gain asaleGained aquotethroughChatCompletedfollow upcallsLoggedonto Five9on timeReached30%conversion

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Gave a heart to a co-worker
  2. Perfect attendance
  3. Handled an escalated call without assistance
  4. Received 100% call Quality
  5. Completed 15 direct move in's
  6. Chat response time ave of < 10 secs
  7. Totaled $5,000 in monthly revenue
  8. Reserved a unit without using a promo
  9. Went to break on time
  10. Received a heart from a co-worker
  11. Sold retail items
  12. Returned from break on time
  13. Explained PPGW to a customer
  14. Transferred a U-Haul call to the store
  15. Added 30 quotes to CenterShift
  16. Received 100% chat quality
  17. Advised $25 deposit is non-refundable
  18. Entered 20 reservations
  19. Assisted a co-worker
  20. Followed the script to gain a sale
  21. Gained a quote through Chat
  22. Completed follow up calls
  23. Logged onto Five9 on time
  24. Reached 30% conversion