Went tobreakon timeExplainedPPGW toacustomerHandled anescalatedcall withoutassistanceEntered 20reservationsLoggedonto Five9on timeAdded 30quotes toCenterShiftReached30%conversionGained aquotethroughChatAdvised$25 depositis non-refundablePerfectattendanceFollowedthe scriptto gain asaleAssisteda co-workerTransferreda U-Haulcall to thestoreCompleted15 directmove in'sTotaled$5,000 inmonthlyrevenueSoldretailitemsCompletedfollow upcallsReceived100% callQualityReserved aunit withoutusing apromoChatresponsetime ave of< 10 secsReceiveda heartfrom a co-workerReceived100%chatqualityGave aheart to aco-workerReturnedfrombreak ontimeWent tobreakon timeExplainedPPGW toacustomerHandled anescalatedcall withoutassistanceEntered 20reservationsLoggedonto Five9on timeAdded 30quotes toCenterShiftReached30%conversionGained aquotethroughChatAdvised$25 depositis non-refundablePerfectattendanceFollowedthe scriptto gain asaleAssisteda co-workerTransferreda U-Haulcall to thestoreCompleted15 directmove in'sTotaled$5,000 inmonthlyrevenueSoldretailitemsCompletedfollow upcallsReceived100% callQualityReserved aunit withoutusing apromoChatresponsetime ave of< 10 secsReceiveda heartfrom a co-workerReceived100%chatqualityGave aheart to aco-workerReturnedfrombreak ontime

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Went to break on time
  2. Explained PPGW to a customer
  3. Handled an escalated call without assistance
  4. Entered 20 reservations
  5. Logged onto Five9 on time
  6. Added 30 quotes to CenterShift
  7. Reached 30% conversion
  8. Gained a quote through Chat
  9. Advised $25 deposit is non-refundable
  10. Perfect attendance
  11. Followed the script to gain a sale
  12. Assisted a co-worker
  13. Transferred a U-Haul call to the store
  14. Completed 15 direct move in's
  15. Totaled $5,000 in monthly revenue
  16. Sold retail items
  17. Completed follow up calls
  18. Received 100% call Quality
  19. Reserved a unit without using a promo
  20. Chat response time ave of < 10 secs
  21. Received a heart from a co-worker
  22. Received 100% chat quality
  23. Gave a heart to a co-worker
  24. Returned from break on time