PerfectattendanceLoggedonto Five9on timeReceived100%chatqualityReceived100% callQualityWent tobreakon timeTransferreda U-Haulcall to thestoreReturnedfrombreak ontimeReceiveda heartfrom a co-workerFollowedthe scriptto gain asaleReached30%conversionCompletedfollow upcallsTotaled$5,000 inmonthlyrevenueExplainedPPGW toacustomerCompleted15 directmove in'sAdvised$25 depositis non-refundableChatresponsetime ave of< 10 secsEntered 20reservationsAdded 30quotes toCenterShiftReserved aunit withoutusing apromoGave aheart to aco-workerGained aquotethroughChatHandled anescalatedcall withoutassistanceAssisteda co-workerSoldretailitemsPerfectattendanceLoggedonto Five9on timeReceived100%chatqualityReceived100% callQualityWent tobreakon timeTransferreda U-Haulcall to thestoreReturnedfrombreak ontimeReceiveda heartfrom a co-workerFollowedthe scriptto gain asaleReached30%conversionCompletedfollow upcallsTotaled$5,000 inmonthlyrevenueExplainedPPGW toacustomerCompleted15 directmove in'sAdvised$25 depositis non-refundableChatresponsetime ave of< 10 secsEntered 20reservationsAdded 30quotes toCenterShiftReserved aunit withoutusing apromoGave aheart to aco-workerGained aquotethroughChatHandled anescalatedcall withoutassistanceAssisteda co-workerSoldretailitems

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Perfect attendance
  2. Logged onto Five9 on time
  3. Received 100% chat quality
  4. Received 100% call Quality
  5. Went to break on time
  6. Transferred a U-Haul call to the store
  7. Returned from break on time
  8. Received a heart from a co-worker
  9. Followed the script to gain a sale
  10. Reached 30% conversion
  11. Completed follow up calls
  12. Totaled $5,000 in monthly revenue
  13. Explained PPGW to a customer
  14. Completed 15 direct move in's
  15. Advised $25 deposit is non-refundable
  16. Chat response time ave of < 10 secs
  17. Entered 20 reservations
  18. Added 30 quotes to CenterShift
  19. Reserved a unit without using a promo
  20. Gave a heart to a co-worker
  21. Gained a quote through Chat
  22. Handled an escalated call without assistance
  23. Assisted a co-worker
  24. Sold retail items