ExplainedPPGW toacustomerLoggedonto Five9on timeEntered 20reservationsReserved aunit withoutusing apromoFollowedthe scriptto gain asaleSoldretailitemsCompletedfollow upcallsReached30%conversionTotaled$5,000 inmonthlyrevenueGave aheart to aco-workerPerfectattendanceCompleted15 directmove in'sChatresponsetime ave of< 10 secsGained aquotethroughChatReturnedfrombreak ontimeTransferreda U-Haulcall to thestoreWent tobreakon timeAssisteda co-workerReceiveda heartfrom a co-workerHandled anescalatedcall withoutassistanceReceived100% callQualityAdded 30quotes toCenterShiftReceived100%chatqualityAdvised$25 depositis non-refundableExplainedPPGW toacustomerLoggedonto Five9on timeEntered 20reservationsReserved aunit withoutusing apromoFollowedthe scriptto gain asaleSoldretailitemsCompletedfollow upcallsReached30%conversionTotaled$5,000 inmonthlyrevenueGave aheart to aco-workerPerfectattendanceCompleted15 directmove in'sChatresponsetime ave of< 10 secsGained aquotethroughChatReturnedfrombreak ontimeTransferreda U-Haulcall to thestoreWent tobreakon timeAssisteda co-workerReceiveda heartfrom a co-workerHandled anescalatedcall withoutassistanceReceived100% callQualityAdded 30quotes toCenterShiftReceived100%chatqualityAdvised$25 depositis non-refundable

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Explained PPGW to a customer
  2. Logged onto Five9 on time
  3. Entered 20 reservations
  4. Reserved a unit without using a promo
  5. Followed the script to gain a sale
  6. Sold retail items
  7. Completed follow up calls
  8. Reached 30% conversion
  9. Totaled $5,000 in monthly revenue
  10. Gave a heart to a co-worker
  11. Perfect attendance
  12. Completed 15 direct move in's
  13. Chat response time ave of < 10 secs
  14. Gained a quote through Chat
  15. Returned from break on time
  16. Transferred a U-Haul call to the store
  17. Went to break on time
  18. Assisted a co-worker
  19. Received a heart from a co-worker
  20. Handled an escalated call without assistance
  21. Received 100% call Quality
  22. Added 30 quotes to CenterShift
  23. Received 100% chat quality
  24. Advised $25 deposit is non-refundable