Handled anescalatedcall withoutassistanceReached30%conversionWent tobreakon timeTotaled$5,000 inmonthlyrevenueReceiveda heartfrom a co-workerCompleted15 directmove in'sAssisteda co-workerAdvised$25 depositis non-refundableSoldretailitemsPerfectattendanceGained aquotethroughChatEntered 20reservationsCompletedfollow upcallsAdded 30quotes toCenterShiftReceived100% callQualityGave aheart to aco-workerExplainedPPGW toacustomerLoggedonto Five9on timeReceived100%chatqualityReturnedfrombreak ontimeChatresponsetime ave of< 10 secsReserved aunit withoutusing apromoFollowedthe scriptto gain asaleTransferreda U-Haulcall to thestoreHandled anescalatedcall withoutassistanceReached30%conversionWent tobreakon timeTotaled$5,000 inmonthlyrevenueReceiveda heartfrom a co-workerCompleted15 directmove in'sAssisteda co-workerAdvised$25 depositis non-refundableSoldretailitemsPerfectattendanceGained aquotethroughChatEntered 20reservationsCompletedfollow upcallsAdded 30quotes toCenterShiftReceived100% callQualityGave aheart to aco-workerExplainedPPGW toacustomerLoggedonto Five9on timeReceived100%chatqualityReturnedfrombreak ontimeChatresponsetime ave of< 10 secsReserved aunit withoutusing apromoFollowedthe scriptto gain asaleTransferreda U-Haulcall to thestore

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Handled an escalated call without assistance
  2. Reached 30% conversion
  3. Went to break on time
  4. Totaled $5,000 in monthly revenue
  5. Received a heart from a co-worker
  6. Completed 15 direct move in's
  7. Assisted a co-worker
  8. Advised $25 deposit is non-refundable
  9. Sold retail items
  10. Perfect attendance
  11. Gained a quote through Chat
  12. Entered 20 reservations
  13. Completed follow up calls
  14. Added 30 quotes to CenterShift
  15. Received 100% call Quality
  16. Gave a heart to a co-worker
  17. Explained PPGW to a customer
  18. Logged onto Five9 on time
  19. Received 100% chat quality
  20. Returned from break on time
  21. Chat response time ave of < 10 secs
  22. Reserved a unit without using a promo
  23. Followed the script to gain a sale
  24. Transferred a U-Haul call to the store