Gained aquotethroughChatCompletedfollow upcallsChatresponsetime ave of< 10 secsReached30%conversionReturnedfrombreak ontimeTotaled$5,000 inmonthlyrevenueHandled anescalatedcall withoutassistanceAssisteda co-workerExplainedPPGW toacustomerReserved aunit withoutusing apromoFollowedthe scriptto gain asaleWent tobreakon timeAdvised$25 depositis non-refundableReceiveda heartfrom a co-workerSoldretailitemsGave aheart to aco-workerLoggedonto Five9on timeCompleted15 directmove in'sReceived100%chatqualityTransferreda U-Haulcall to thestoreAdded 30quotes toCenterShiftReceived100% callQualityEntered 20reservationsPerfectattendanceGained aquotethroughChatCompletedfollow upcallsChatresponsetime ave of< 10 secsReached30%conversionReturnedfrombreak ontimeTotaled$5,000 inmonthlyrevenueHandled anescalatedcall withoutassistanceAssisteda co-workerExplainedPPGW toacustomerReserved aunit withoutusing apromoFollowedthe scriptto gain asaleWent tobreakon timeAdvised$25 depositis non-refundableReceiveda heartfrom a co-workerSoldretailitemsGave aheart to aco-workerLoggedonto Five9on timeCompleted15 directmove in'sReceived100%chatqualityTransferreda U-Haulcall to thestoreAdded 30quotes toCenterShiftReceived100% callQualityEntered 20reservationsPerfectattendance

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Gained a quote through Chat
  2. Completed follow up calls
  3. Chat response time ave of < 10 secs
  4. Reached 30% conversion
  5. Returned from break on time
  6. Totaled $5,000 in monthly revenue
  7. Handled an escalated call without assistance
  8. Assisted a co-worker
  9. Explained PPGW to a customer
  10. Reserved a unit without using a promo
  11. Followed the script to gain a sale
  12. Went to break on time
  13. Advised $25 deposit is non-refundable
  14. Received a heart from a co-worker
  15. Sold retail items
  16. Gave a heart to a co-worker
  17. Logged onto Five9 on time
  18. Completed 15 direct move in's
  19. Received 100% chat quality
  20. Transferred a U-Haul call to the store
  21. Added 30 quotes to CenterShift
  22. Received 100% call Quality
  23. Entered 20 reservations
  24. Perfect attendance