Assisteda co-workerCompleted15 directmove in'sEntered 20reservationsHandled anescalatedcall withoutassistanceFollowedthe scriptto gain asaleTransferreda U-Haulcall to thestoreGave aheart to aco-workerChatresponsetime ave of< 10 secsPerfectattendanceReceiveda heartfrom a co-workerReached30%conversionCompletedfollow upcallsSoldretailitemsReserved aunit withoutusing apromoWent tobreakon timeTotaled$5,000 inmonthlyrevenueReceived100% callQualityGained aquotethroughChatExplainedPPGW toacustomerAdded 30quotes toCenterShiftReturnedfrombreak ontimeAdvised$25 depositis non-refundableReceived100%chatqualityLoggedonto Five9on timeAssisteda co-workerCompleted15 directmove in'sEntered 20reservationsHandled anescalatedcall withoutassistanceFollowedthe scriptto gain asaleTransferreda U-Haulcall to thestoreGave aheart to aco-workerChatresponsetime ave of< 10 secsPerfectattendanceReceiveda heartfrom a co-workerReached30%conversionCompletedfollow upcallsSoldretailitemsReserved aunit withoutusing apromoWent tobreakon timeTotaled$5,000 inmonthlyrevenueReceived100% callQualityGained aquotethroughChatExplainedPPGW toacustomerAdded 30quotes toCenterShiftReturnedfrombreak ontimeAdvised$25 depositis non-refundableReceived100%chatqualityLoggedonto Five9on time

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Assisted a co-worker
  2. Completed 15 direct move in's
  3. Entered 20 reservations
  4. Handled an escalated call without assistance
  5. Followed the script to gain a sale
  6. Transferred a U-Haul call to the store
  7. Gave a heart to a co-worker
  8. Chat response time ave of < 10 secs
  9. Perfect attendance
  10. Received a heart from a co-worker
  11. Reached 30% conversion
  12. Completed follow up calls
  13. Sold retail items
  14. Reserved a unit without using a promo
  15. Went to break on time
  16. Totaled $5,000 in monthly revenue
  17. Received 100% call Quality
  18. Gained a quote through Chat
  19. Explained PPGW to a customer
  20. Added 30 quotes to CenterShift
  21. Returned from break on time
  22. Advised $25 deposit is non-refundable
  23. Received 100% chat quality
  24. Logged onto Five9 on time