ExplainedPPGW toacustomerReceived100% callQualityReserved aunit withoutusing apromoReached30%conversionWent tobreakon timeTransferreda U-Haulcall to thestoreLoggedonto Five9on timeReceiveda heartfrom a co-workerSoldretailitemsPerfectattendanceReceived100%chatqualityReturnedfrombreak ontimeCompletedfollow upcallsChatresponsetime ave of< 10 secsEntered 20reservationsAssisteda co-workerCompleted15 directmove in'sGained aquotethroughChatGave aheart to aco-workerAdded 30quotes toCenterShiftAdvised$25 depositis non-refundableTotaled$5,000 inmonthlyrevenueHandled anescalatedcall withoutassistanceFollowedthe scriptto gain asaleExplainedPPGW toacustomerReceived100% callQualityReserved aunit withoutusing apromoReached30%conversionWent tobreakon timeTransferreda U-Haulcall to thestoreLoggedonto Five9on timeReceiveda heartfrom a co-workerSoldretailitemsPerfectattendanceReceived100%chatqualityReturnedfrombreak ontimeCompletedfollow upcallsChatresponsetime ave of< 10 secsEntered 20reservationsAssisteda co-workerCompleted15 directmove in'sGained aquotethroughChatGave aheart to aco-workerAdded 30quotes toCenterShiftAdvised$25 depositis non-refundableTotaled$5,000 inmonthlyrevenueHandled anescalatedcall withoutassistanceFollowedthe scriptto gain asale

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Explained PPGW to a customer
  2. Received 100% call Quality
  3. Reserved a unit without using a promo
  4. Reached 30% conversion
  5. Went to break on time
  6. Transferred a U-Haul call to the store
  7. Logged onto Five9 on time
  8. Received a heart from a co-worker
  9. Sold retail items
  10. Perfect attendance
  11. Received 100% chat quality
  12. Returned from break on time
  13. Completed follow up calls
  14. Chat response time ave of < 10 secs
  15. Entered 20 reservations
  16. Assisted a co-worker
  17. Completed 15 direct move in's
  18. Gained a quote through Chat
  19. Gave a heart to a co-worker
  20. Added 30 quotes to CenterShift
  21. Advised $25 deposit is non-refundable
  22. Totaled $5,000 in monthly revenue
  23. Handled an escalated call without assistance
  24. Followed the script to gain a sale