Transferreda U-Haulcall to thestoreCompleted15 directmove in'sAssisteda co-workerCompletedfollow upcallsAdded 30quotes toCenterShiftReceived100%chatqualityTotaled$5,000 inmonthlyrevenueReached30%conversionGave aheart to aco-workerHandled anescalatedcall withoutassistanceReceived100% callQualityReserved aunit withoutusing apromoExplainedPPGW toacustomerGained aquotethroughChatLoggedonto Five9on timeChatresponsetime ave of< 10 secsEntered 20reservationsReturnedfrombreak ontimeSoldretailitemsAdvised$25 depositis non-refundablePerfectattendanceReceiveda heartfrom a co-workerFollowedthe scriptto gain asaleWent tobreakon timeTransferreda U-Haulcall to thestoreCompleted15 directmove in'sAssisteda co-workerCompletedfollow upcallsAdded 30quotes toCenterShiftReceived100%chatqualityTotaled$5,000 inmonthlyrevenueReached30%conversionGave aheart to aco-workerHandled anescalatedcall withoutassistanceReceived100% callQualityReserved aunit withoutusing apromoExplainedPPGW toacustomerGained aquotethroughChatLoggedonto Five9on timeChatresponsetime ave of< 10 secsEntered 20reservationsReturnedfrombreak ontimeSoldretailitemsAdvised$25 depositis non-refundablePerfectattendanceReceiveda heartfrom a co-workerFollowedthe scriptto gain asaleWent tobreakon time

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Transferred a U-Haul call to the store
  2. Completed 15 direct move in's
  3. Assisted a co-worker
  4. Completed follow up calls
  5. Added 30 quotes to CenterShift
  6. Received 100% chat quality
  7. Totaled $5,000 in monthly revenue
  8. Reached 30% conversion
  9. Gave a heart to a co-worker
  10. Handled an escalated call without assistance
  11. Received 100% call Quality
  12. Reserved a unit without using a promo
  13. Explained PPGW to a customer
  14. Gained a quote through Chat
  15. Logged onto Five9 on time
  16. Chat response time ave of < 10 secs
  17. Entered 20 reservations
  18. Returned from break on time
  19. Sold retail items
  20. Advised $25 deposit is non-refundable
  21. Perfect attendance
  22. Received a heart from a co-worker
  23. Followed the script to gain a sale
  24. Went to break on time