Gained aquotethroughChatReceived100%chatqualityReached30%conversionChatresponsetime ave of< 10 secsFollowedthe scriptto gain asaleAssisteda co-workerReceived100% callQualityPerfectattendanceCompleted15 directmove in'sSoldretailitemsEntered 20reservationsWent tobreakon timeReceiveda heartfrom a co-workerExplainedPPGW toacustomerTotaled$5,000 inmonthlyrevenueReturnedfrombreak ontimeReserved aunit withoutusing apromoAdded 30quotes toCenterShiftGave aheart to aco-workerHandled anescalatedcall withoutassistanceAdvised$25 depositis non-refundableCompletedfollow upcallsTransferreda U-Haulcall to thestoreLoggedonto Five9on timeGained aquotethroughChatReceived100%chatqualityReached30%conversionChatresponsetime ave of< 10 secsFollowedthe scriptto gain asaleAssisteda co-workerReceived100% callQualityPerfectattendanceCompleted15 directmove in'sSoldretailitemsEntered 20reservationsWent tobreakon timeReceiveda heartfrom a co-workerExplainedPPGW toacustomerTotaled$5,000 inmonthlyrevenueReturnedfrombreak ontimeReserved aunit withoutusing apromoAdded 30quotes toCenterShiftGave aheart to aco-workerHandled anescalatedcall withoutassistanceAdvised$25 depositis non-refundableCompletedfollow upcallsTransferreda U-Haulcall to thestoreLoggedonto Five9on time

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Gained a quote through Chat
  2. Received 100% chat quality
  3. Reached 30% conversion
  4. Chat response time ave of < 10 secs
  5. Followed the script to gain a sale
  6. Assisted a co-worker
  7. Received 100% call Quality
  8. Perfect attendance
  9. Completed 15 direct move in's
  10. Sold retail items
  11. Entered 20 reservations
  12. Went to break on time
  13. Received a heart from a co-worker
  14. Explained PPGW to a customer
  15. Totaled $5,000 in monthly revenue
  16. Returned from break on time
  17. Reserved a unit without using a promo
  18. Added 30 quotes to CenterShift
  19. Gave a heart to a co-worker
  20. Handled an escalated call without assistance
  21. Advised $25 deposit is non-refundable
  22. Completed follow up calls
  23. Transferred a U-Haul call to the store
  24. Logged onto Five9 on time