Totaled$5,000 inmonthlyrevenueReached30%conversionExplainedPPGW toacustomerReserved aunit withoutusing apromoReceiveda heartfrom a co-workerReturnedfrombreak ontimePerfectattendanceFollowedthe scriptto gain asaleHandled anescalatedcall withoutassistanceAssisteda co-workerGained aquotethroughChatChatresponsetime ave of< 10 secsWent tobreakon timeEntered 20reservationsLoggedonto Five9on timeReceived100% callQualityAdvised$25 depositis non-refundableGave aheart to aco-workerCompleted15 directmove in'sAdded 30quotes toCenterShiftReceived100%chatqualitySoldretailitemsCompletedfollow upcallsTransferreda U-Haulcall to thestoreTotaled$5,000 inmonthlyrevenueReached30%conversionExplainedPPGW toacustomerReserved aunit withoutusing apromoReceiveda heartfrom a co-workerReturnedfrombreak ontimePerfectattendanceFollowedthe scriptto gain asaleHandled anescalatedcall withoutassistanceAssisteda co-workerGained aquotethroughChatChatresponsetime ave of< 10 secsWent tobreakon timeEntered 20reservationsLoggedonto Five9on timeReceived100% callQualityAdvised$25 depositis non-refundableGave aheart to aco-workerCompleted15 directmove in'sAdded 30quotes toCenterShiftReceived100%chatqualitySoldretailitemsCompletedfollow upcallsTransferreda U-Haulcall to thestore

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Totaled $5,000 in monthly revenue
  2. Reached 30% conversion
  3. Explained PPGW to a customer
  4. Reserved a unit without using a promo
  5. Received a heart from a co-worker
  6. Returned from break on time
  7. Perfect attendance
  8. Followed the script to gain a sale
  9. Handled an escalated call without assistance
  10. Assisted a co-worker
  11. Gained a quote through Chat
  12. Chat response time ave of < 10 secs
  13. Went to break on time
  14. Entered 20 reservations
  15. Logged onto Five9 on time
  16. Received 100% call Quality
  17. Advised $25 deposit is non-refundable
  18. Gave a heart to a co-worker
  19. Completed 15 direct move in's
  20. Added 30 quotes to CenterShift
  21. Received 100% chat quality
  22. Sold retail items
  23. Completed follow up calls
  24. Transferred a U-Haul call to the store