This bingo card has a free space and 24 words: Thank a patron for their information, Make a custom say they love DPR, Fully discover with the customer, Show strong appreciation, Recognize with a patron hits your trigger, Discover personal details about a patron, Smile during your conversation, Make an angry patron satisfied, Give feedback to a peer to build connection, Solve an issue for a repeat patron, Use Stop-Challenge-Focus when triggered, Sell the VALUE of DPR, Make a patron laugh, Say "I am happy we got this fixed for you today", Show the patron your genuine intent, Use advocacy language, Relate to a customers concern, Make sure to verify, Educate, Take ownership, Be firm, Warm transfer, Refer to Policy and Use your Tools.
CRT Escalations Bingo! | Discover Bingo | Children's Info Bingo Week 12/12/2016 | Children's Info Bingo | Children's Info Bingo Week 12/26/2016
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With players vying for a you'll have to call about __ items before someone wins. There's a __% chance that a lucky player would win after calling __ items.
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