Contact Center BINGO

Contact Center BINGO Card

This bingo card has a free space and 24 words: Balance Inquiry, Have a customer or branch put you on hold, Banking Center Hours Inquiry, Unlock OLB, Customer blames the bank for an overdraft, Reset OLB password, Billpay Questions, Check or Statement Copy, Travel Request over the phone, Give Debit card # when you ask for account #, Address Change Request, Business Banking Call, Using the wrong Login ID, EStatement Question, IVR PIN Reset, Mobile Deposit Question, Customer tells you they bank with Union, Telephone Transfer, Debit Card PIN Reset, Order a Debit Card, Funds Transfer Request, Reg P Fail, Pay By Debit Card Inquiry and Call branch more than 2x to get someone.

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With players vying for a you'll have to call about __ items before someone wins. There's a __% chance that a lucky player would win after calling __ items.

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