DebitCard PINResetCall branchmore than2x to getsomeoneBusinessBankingCallTravelRequestover thephoneFundsTransferRequestHave acustomer orbranch putyou on holdAddressChangeRequestGive Debitcard # whenyou ask foraccount #RegP FailCheck orStatementCopyUsing thewrongLogin IDCustomerblames thebank for anoverdraftBankingCenterHoursInquiryUnlockOLBResetOLBpasswordBillpayQuestionsBalanceInquiryIVRPINResetOrder aDebitCardTelephoneTransferMobileDepositQuestionPay ByDebitCardInquiryEStatementQuestionCustomertells youthey bankwith UnionDebitCard PINResetCall branchmore than2x to getsomeoneBusinessBankingCallTravelRequestover thephoneFundsTransferRequestHave acustomer orbranch putyou on holdAddressChangeRequestGive Debitcard # whenyou ask foraccount #RegP FailCheck orStatementCopyUsing thewrongLogin IDCustomerblames thebank for anoverdraftBankingCenterHoursInquiryUnlockOLBResetOLBpasswordBillpayQuestionsBalanceInquiryIVRPINResetOrder aDebitCardTelephoneTransferMobileDepositQuestionPay ByDebitCardInquiryEStatementQuestionCustomertells youthey bankwith Union

Contact Center BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Debit Card PIN Reset
  2. Call branch more than 2x to get someone
  3. Business Banking Call
  4. Travel Request over the phone
  5. Funds Transfer Request
  6. Have a customer or branch put you on hold
  7. Address Change Request
  8. Give Debit card # when you ask for account #
  9. Reg P Fail
  10. Check or Statement Copy
  11. Using the wrong Login ID
  12. Customer blames the bank for an overdraft
  13. Banking Center Hours Inquiry
  14. Unlock OLB
  15. Reset OLB password
  16. Billpay Questions
  17. Balance Inquiry
  18. IVR PIN Reset
  19. Order a Debit Card
  20. Telephone Transfer
  21. Mobile Deposit Question
  22. Pay By Debit Card Inquiry
  23. EStatement Question
  24. Customer tells you they bank with Union