UnlockOLBCustomerblames thebank for anoverdraftOrder aDebitCardRegP FailTravelRequestover thephoneGive Debitcard # whenyou ask foraccount #Using thewrongLogin IDMobileDepositQuestionPay ByDebitCardInquiryCustomertells youthey bankwith UnionFundsTransferRequestIVRPINResetHave acustomer orbranch putyou on holdDebitCard PINResetResetOLBpasswordCheck orStatementCopyCall branchmore than2x to getsomeoneBalanceInquiryEStatementQuestionTelephoneTransferBankingCenterHoursInquiryBillpayQuestionsAddressChangeRequestBusinessBankingCallUnlockOLBCustomerblames thebank for anoverdraftOrder aDebitCardRegP FailTravelRequestover thephoneGive Debitcard # whenyou ask foraccount #Using thewrongLogin IDMobileDepositQuestionPay ByDebitCardInquiryCustomertells youthey bankwith UnionFundsTransferRequestIVRPINResetHave acustomer orbranch putyou on holdDebitCard PINResetResetOLBpasswordCheck orStatementCopyCall branchmore than2x to getsomeoneBalanceInquiryEStatementQuestionTelephoneTransferBankingCenterHoursInquiryBillpayQuestionsAddressChangeRequestBusinessBankingCall

Contact Center BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Unlock OLB
  2. Customer blames the bank for an overdraft
  3. Order a Debit Card
  4. Reg P Fail
  5. Travel Request over the phone
  6. Give Debit card # when you ask for account #
  7. Using the wrong Login ID
  8. Mobile Deposit Question
  9. Pay By Debit Card Inquiry
  10. Customer tells you they bank with Union
  11. Funds Transfer Request
  12. IVR PIN Reset
  13. Have a customer or branch put you on hold
  14. Debit Card PIN Reset
  15. Reset OLB password
  16. Check or Statement Copy
  17. Call branch more than 2x to get someone
  18. Balance Inquiry
  19. EStatement Question
  20. Telephone Transfer
  21. Banking Center Hours Inquiry
  22. Billpay Questions
  23. Address Change Request
  24. Business Banking Call