Pay ByDebitCardInquiryTelephoneTransferGive Debitcard # whenyou ask foraccount #Order aDebitCardBalanceInquiryCall branchmore than2x to getsomeoneEStatementQuestionTravelRequestover thephoneBillpayQuestionsResetOLBpasswordUsing thewrongLogin IDRegP FailFundsTransferRequestMobileDepositQuestionCustomerblames thebank for anoverdraftHave acustomer orbranch putyou on holdUnlockOLBBankingCenterHoursInquiryIVRPINResetBusinessBankingCallCheck orStatementCopyCustomertells youthey bankwith UnionDebitCard PINResetAddressChangeRequestPay ByDebitCardInquiryTelephoneTransferGive Debitcard # whenyou ask foraccount #Order aDebitCardBalanceInquiryCall branchmore than2x to getsomeoneEStatementQuestionTravelRequestover thephoneBillpayQuestionsResetOLBpasswordUsing thewrongLogin IDRegP FailFundsTransferRequestMobileDepositQuestionCustomerblames thebank for anoverdraftHave acustomer orbranch putyou on holdUnlockOLBBankingCenterHoursInquiryIVRPINResetBusinessBankingCallCheck orStatementCopyCustomertells youthey bankwith UnionDebitCard PINResetAddressChangeRequest

Contact Center BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Pay By Debit Card Inquiry
  2. Telephone Transfer
  3. Give Debit card # when you ask for account #
  4. Order a Debit Card
  5. Balance Inquiry
  6. Call branch more than 2x to get someone
  7. EStatement Question
  8. Travel Request over the phone
  9. Billpay Questions
  10. Reset OLB password
  11. Using the wrong Login ID
  12. Reg P Fail
  13. Funds Transfer Request
  14. Mobile Deposit Question
  15. Customer blames the bank for an overdraft
  16. Have a customer or branch put you on hold
  17. Unlock OLB
  18. Banking Center Hours Inquiry
  19. IVR PIN Reset
  20. Business Banking Call
  21. Check or Statement Copy
  22. Customer tells you they bank with Union
  23. Debit Card PIN Reset
  24. Address Change Request