This bingo card has a free space and 24 words: Customer yells at CS via email using all caps., Customer says “Where is my order/item?” with no additional info., Customer Gives Compliment, Customer asks for tracking info within 3 days of placing order., Customer cannot checkout., Customer says “Hello?” within 24 hours of messaging us., Customer received someone else’s FO., Authorization expired before order shipped., Customer calls GWF a scam., Customer says “I have tried to contact through the website and not receive any response.”, Customer has 30+ total tickets in the console., Customer received null tracking info., Clothing was listed on the site in the wrong size., Customer receives packing slip with notes written on it., Member says item was missing during processing but did not add it to the CSCS., Customer is informed they were not charge and asks when to expect their refund., Customer says “I’m missing half of my order.”, while their order is actually sourcing from multiple locations and still processing/in transit., Customer orders from 6 + locations., Customer received broken tech, due to packaging., Customer received broken glassware, dishware, ceramic, or other obviously fragile item, due to packaging., Customer requests return for jewelry for being fake, damaged or too tangled., GWF is compared to ShopGoodwill., CS has to explain All Sales Are Final while denying a return request. and Customer says promo/discount didn’t work..
Customer Service Week | Web Bingo- Situations | UBS CS BINGO GAME | UBS CS BINGO GAME | Sales Bingo
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