(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Customer asks for tracking info within 3 days of placing order.
Customer received broken glassware, dishware, ceramic, or other obviously fragile item, due to packaging.
Customer requests return for jewelry for being fake, damaged or too tangled.
Authorization expired before order shipped.
Customer yells at CS via email using all caps.
Customer received null tracking info.
Customer received someone else’s FO.
GWF is compared to ShopGoodwill.
CS has to explain All Sales Are Final while denying a return request.
Customer receives packing slip with notes written on it.
Customer orders from 6 + locations.
Customer says “Hello?” within 24 hours of messaging us.
Customer received broken tech, due to packaging.
Clothing was listed on the site in the wrong size.
Customer says “I have tried to contact through the website and not receive any response.”
Customer Gives Compliment
Customer says “I’m missing half of my order.”, while their order is actually sourcing from multiple locations and still processing/in transit.
Customer is informed they were not charge and asks when to expect their refund.
Customer has 30+ total tickets in the console.
Customer cannot checkout.
Customer says promo/discount didn’t work.
Customer says “Where is my order/item?” with no additional info.
Customer calls GWF a scam.
Member says item was missing during processing but did not add it to the CSCS.
