(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Customer says “I have tried to contact through the website and not receive any response.”
Member says item was missing during processing but did not add it to the CSCS.
Authorization expired before order shipped.
Customer received null tracking info.
Customer calls GWF a scam.
Customer cannot checkout.
Customer is informed they were not charge and asks when to expect their refund.
Customer says “I’m missing half of my order.”, while their order is actually sourcing from multiple locations and still processing/in transit.
Customer says “Where is my order/item?” with no additional info.
Customer receives packing slip with notes written on it.
Customer says “Hello?” within 24 hours of messaging us.
Customer orders from 6 + locations.
Customer yells at CS via email using all caps.
Customer says promo/discount didn’t work.
Customer received someone else’s FO.
Customer has 30+ total tickets in the console.
GWF is compared to ShopGoodwill.
Customer received broken tech, due to packaging.
CS has to explain All Sales Are Final while denying a return request.
Customer received broken glassware, dishware, ceramic, or other obviously fragile item, due to packaging.
Clothing was listed on the site in the wrong size.
Customer requests return for jewelry for being fake, damaged or too tangled.
Customer Gives Compliment
Customer asks for tracking info within 3 days of placing order.
