This bingo card has a free space and 24 words: "Call on 101 for the Pharmacist", CMN form needs to be completed for a patient, "I just came from my doctor's office...", Prior Authorization is needed, "It's how much?! $$", "Goodrx says it's a different price", Patient wants their medication ready "NOW", "I was just talking to someone", Patient's insurance is not contracted with us, "Can you call my doctor?", "I want to transfer everything", Patient doesn't know what they want, CMN form was done incorrectly, "...but I got a call/text saying it was ready", "Can you send my doctor another request", Patient tells you info, before giving you their DOB or name, "We are closed on the weekends", *fill every strength of hydrocodone*, "Can I pay for this back here?", "I want everything refilled", Patient ask more then 10 questions, "That's not what I paid last time", You have to repeat yourself to a patient more than 3 times and "Your script went through central fill. It won't be here till...".
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