This bingo card has a free space and 24 words: Congratulations on getting married, I'd be happy to get your name updated in our system!, I'm so sorry to hear of unauthorized charges on your acct ..., Congratulations on closing on your house, How exciting is it to be taking a trip! Lets put in a travel notice for you., Definitely thank you for making a payment today!, Wow you have been with us for X amount of years. Thank you for your loyalty!, I will be happy to review the transactions on your statement with you today!, Happy birthday to you!, I completely understand the need for a refund on your duplicate payment, let's get that initiated for you, I completely understand your frustration, I would be upset too!, I'm sorry to hear your card was l/s, lets review the transactions to make sure everything is okay, I would be more than happy to assist you with your payment today!, I'm sorry to hear you didn't get your statement, let's get another one sent out, I will be happy to add an authorized user on the acct for you!, Congratulations on your name change, let me provide you w/ the details for submitting your documents, I completely understand your concern, I can see how this would be upsetting, I reassure you that your account is in great standing!, Statements can def be hard to understand, I will be happy to clarify, welcome to the discover family, Congratulations on the new job!, I'm so sorry for your loss, I am sorry to hear of your financial difficulties and I see you have a great payment history with us!.
Acknowledgements | Empathy and Resolution | Empathy and Resolution | Acknowledgements | Acknowledgement Bingo
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