Definitelythank you formaking apaymenttoday!Congratulations ongetting married, I'dbe happy to getyour nameupdated in oursystem!Happybirthdayto you!I completelyunderstand theneed for a refundon your duplicatepayment, let's getthat initiated for youI'm sorry to hearyou didn't getyour statement,let's get anotherone sent outwelcometo thediscoverfamilyI will behappy to addan authorizeduser on theacct for you!Congratulationson closing onyour houseI'm sosorry foryour lossWow you havebeen with us forX amount ofyears. Thankyou for yourloyalty!Congratulationson the new job!I'm sorry to hearyour card was l/s,lets review thetransactions tomake sureeverything is okayI completelyunderstandyour frustration,I would beupset too!I see youhave a greatpaymenthistory withus!I would be morethan happy toassist you withyour paymenttoday!Congratulations onyour namechange, let meprovide you w/ thedetails forsubmitting yourdocumentsI'm so sorryto hear ofunauthorizedcharges onyour acct ...I can seehow thiswould beupsettingHow exciting isit to be taking atrip! Lets put ina travel noticefor you.I completelyunderstandyour concernI will be happy toreview thetransactions onyour statementwith you today!Statements candef be hard tounderstand, Iwill be happy toclarifyI am sorry tohear of yourfinancialdifficultiesI reassureyou that youraccount is ingreatstanding!Definitelythank you formaking apaymenttoday!Congratulations ongetting married, I'dbe happy to getyour nameupdated in oursystem!Happybirthdayto you!I completelyunderstand theneed for a refundon your duplicatepayment, let's getthat initiated for youI'm sorry to hearyou didn't getyour statement,let's get anotherone sent outwelcometo thediscoverfamilyI will behappy to addan authorizeduser on theacct for you!Congratulationson closing onyour houseI'm sosorry foryour lossWow you havebeen with us forX amount ofyears. Thankyou for yourloyalty!Congratulationson the new job!I'm sorry to hearyour card was l/s,lets review thetransactions tomake sureeverything is okayI completelyunderstandyour frustration,I would beupset too!I see youhave a greatpaymenthistory withus!I would be morethan happy toassist you withyour paymenttoday!Congratulations onyour namechange, let meprovide you w/ thedetails forsubmitting yourdocumentsI'm so sorryto hear ofunauthorizedcharges onyour acct ...I can seehow thiswould beupsettingHow exciting isit to be taking atrip! Lets put ina travel noticefor you.I completelyunderstandyour concernI will be happy toreview thetransactions onyour statementwith you today!Statements candef be hard tounderstand, Iwill be happy toclarifyI am sorry tohear of yourfinancialdifficultiesI reassureyou that youraccount is ingreatstanding!

Acknowledgement Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Definitely thank you for making a payment today!
  2. Congratulations on getting married, I'd be happy to get your name updated in our system!
  3. Happy birthday to you!
  4. I completely understand the need for a refund on your duplicate payment, let's get that initiated for you
  5. I'm sorry to hear you didn't get your statement, let's get another one sent out
  6. welcome to the discover family
  7. I will be happy to add an authorized user on the acct for you!
  8. Congratulations on closing on your house
  9. I'm so sorry for your loss
  10. Wow you have been with us for X amount of years. Thank you for your loyalty!
  11. Congratulations on the new job!
  12. I'm sorry to hear your card was l/s, lets review the transactions to make sure everything is okay
  13. I completely understand your frustration, I would be upset too!
  14. I see you have a great payment history with us!
  15. I would be more than happy to assist you with your payment today!
  16. Congratulations on your name change, let me provide you w/ the details for submitting your documents
  17. I'm so sorry to hear of unauthorized charges on your acct ...
  18. I can see how this would be upsetting
  19. How exciting is it to be taking a trip! Lets put in a travel notice for you.
  20. I completely understand your concern
  21. I will be happy to review the transactions on your statement with you today!
  22. Statements can def be hard to understand, I will be happy to clarify
  23. I am sorry to hear of your financial difficulties
  24. I reassure you that your account is in great standing!