Office Hours Bingo

Office Hours Bingo Card
Preview

This bingo card has a free space and 24 words: Reading from a script, Ernest zones out, Managers get defensive, "The client is responsible", "We're working on it", "Check the guidelines", Complaints about long AET, "Submit a Zendesk ticket", toilet and/or bodily fluid example, Question dodged, Easy Walkthrough, No AET shown, Meeting goes over, Donald looses connection, Technical Difficulties, Blames client for delays, Somebody asks about task results, "AET is a guide", "Use your judgement", "We're making improvements", Easy question takes more than 15 mins, Repeat question from other OH, Managers give conflicting info and "Wait until the end for Q's" *interrupts anyway*.

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Ops Meeting Jan 2022 | CA Redundancy Bingo | Client Advisors | Transition Week Bingo | Client Experience

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