"Use yourjudgement""Wait untilthe end forQ's"*interruptsanyway*"The clientisresponsible"NoAETshownEasyWalkthrough"We're makingimprovements"Blamesclient fordelaysManagersgetdefensiveDonaldloosesconnectionQuestiondodgedMeetinggoesoverManagersgiveconflictinginfoTechnicalDifficulties"Check theguidelines"Easyquestiontakes morethan 15 mins"AET isaguide"Readingfrom ascripttoiletand/orbodily fluidexampleComplaintsabout longAETSomebodyasksabout taskresults"We'reworkingon it""Submit aZendeskticket"ErnestzonesoutRepeatquestionfrom otherOH"Use yourjudgement""Wait untilthe end forQ's"*interruptsanyway*"The clientisresponsible"NoAETshownEasyWalkthrough"We're makingimprovements"Blamesclient fordelaysManagersgetdefensiveDonaldloosesconnectionQuestiondodgedMeetinggoesoverManagersgiveconflictinginfoTechnicalDifficulties"Check theguidelines"Easyquestiontakes morethan 15 mins"AET isaguide"Readingfrom ascripttoiletand/orbodily fluidexampleComplaintsabout longAETSomebodyasksabout taskresults"We'reworkingon it""Submit aZendeskticket"ErnestzonesoutRepeatquestionfrom otherOH

Office Hours Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "Use your judgement"
  2. "Wait until the end for Q's" *interrupts anyway*
  3. "The client is responsible"
  4. No AET shown
  5. Easy Walkthrough
  6. "We're making improvements"
  7. Blames client for delays
  8. Managers get defensive
  9. Donald looses connection
  10. Question dodged
  11. Meeting goes over
  12. Managers give conflicting info
  13. Technical Difficulties
  14. "Check the guidelines"
  15. Easy question takes more than 15 mins
  16. "AET is a guide"
  17. Reading from a script
  18. toilet and/or bodily fluid example
  19. Complaints about long AET
  20. Somebody asks about task results
  21. "We're working on it"
  22. "Submit a Zendesk ticket"
  23. Ernest zones out
  24. Repeat question from other OH