Reading from a script Easy Walkthrough "AET is a guide" "We're making improvements" Easy question takes more than 15 mins Complaints about long AET Somebody asks about task results No AET shown "Use your judgement" Managers give conflicting info Repeat question from other OH Question dodged Blames client for delays "We're working on it" Technical Difficulties toilet and/or bodily fluid example Ernest zones out Donald looses connection Meeting goes over Managers get defensive "Wait until the end for Q's" *interrupts anyway* "The client is responsible" "Check the guidelines" "Submit a Zendesk ticket" Reading from a script Easy Walkthrough "AET is a guide" "We're making improvements" Easy question takes more than 15 mins Complaints about long AET Somebody asks about task results No AET shown "Use your judgement" Managers give conflicting info Repeat question from other OH Question dodged Blames client for delays "We're working on it" Technical Difficulties toilet and/or bodily fluid example Ernest zones out Donald looses connection Meeting goes over Managers get defensive "Wait until the end for Q's" *interrupts anyway* "The client is responsible" "Check the guidelines" "Submit a Zendesk ticket"
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Reading from a script
Easy Walkthrough
"AET is a guide"
"We're making improvements"
Easy question takes more than 15 mins
Complaints about long AET
Somebody asks about task results
No AET shown
"Use your judgement"
Managers give conflicting info
Repeat question from other OH
Question dodged
Blames client for delays
"We're working on it"
Technical Difficulties
toilet and/or bodily fluid example
Ernest zones out
Donald looses connection
Meeting goes over
Managers get defensive
"Wait until the end for Q's" *interrupts anyway*
"The client is responsible"
"Check the guidelines"
"Submit a Zendesk ticket"