ManagersgiveconflictinginfoBlamesclient fordelaysDonaldloosesconnection"AET isaguide""The clientisresponsible"MeetinggoesoverQuestiondodgedReadingfrom ascriptSomebodyasksabout taskresultsManagersgetdefensiveTechnicalDifficulties"Wait untilthe end forQ's"*interruptsanyway*Easyquestiontakes morethan 15 mins"We'reworkingon it"toiletand/orbodily fluidexampleErnestzonesoutComplaintsabout longAET"Use yourjudgement"Repeatquestionfrom otherOH"We're makingimprovements""Submit aZendeskticket"NoAETshownEasyWalkthrough"Check theguidelines"ManagersgiveconflictinginfoBlamesclient fordelaysDonaldloosesconnection"AET isaguide""The clientisresponsible"MeetinggoesoverQuestiondodgedReadingfrom ascriptSomebodyasksabout taskresultsManagersgetdefensiveTechnicalDifficulties"Wait untilthe end forQ's"*interruptsanyway*Easyquestiontakes morethan 15 mins"We'reworkingon it"toiletand/orbodily fluidexampleErnestzonesoutComplaintsabout longAET"Use yourjudgement"Repeatquestionfrom otherOH"We're makingimprovements""Submit aZendeskticket"NoAETshownEasyWalkthrough"Check theguidelines"

Office Hours Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Managers give conflicting info
  2. Blames client for delays
  3. Donald looses connection
  4. "AET is a guide"
  5. "The client is responsible"
  6. Meeting goes over
  7. Question dodged
  8. Reading from a script
  9. Somebody asks about task results
  10. Managers get defensive
  11. Technical Difficulties
  12. "Wait until the end for Q's" *interrupts anyway*
  13. Easy question takes more than 15 mins
  14. "We're working on it"
  15. toilet and/or bodily fluid example
  16. Ernest zones out
  17. Complaints about long AET
  18. "Use your judgement"
  19. Repeat question from other OH
  20. "We're making improvements"
  21. "Submit a Zendesk ticket"
  22. No AET shown
  23. Easy Walkthrough
  24. "Check the guidelines"