Easyquestiontakes morethan 15 minsBlamesclient fordelays"Wait untilthe end forQ's"*interruptsanyway*Readingfrom ascriptNoAETshownSomebodyasksabout taskresultsEasyWalkthrough"Submit aZendeskticket"Questiondodged"We're makingimprovements"Repeatquestionfrom otherOHtoiletand/orbodily fluidexampleErnestzonesoutMeetinggoesover"Check theguidelines""We'reworkingon it""Use yourjudgement"ManagersgiveconflictinginfoTechnicalDifficulties"The clientisresponsible"ManagersgetdefensiveComplaintsabout longAET"AET isaguide"DonaldloosesconnectionEasyquestiontakes morethan 15 minsBlamesclient fordelays"Wait untilthe end forQ's"*interruptsanyway*Readingfrom ascriptNoAETshownSomebodyasksabout taskresultsEasyWalkthrough"Submit aZendeskticket"Questiondodged"We're makingimprovements"Repeatquestionfrom otherOHtoiletand/orbodily fluidexampleErnestzonesoutMeetinggoesover"Check theguidelines""We'reworkingon it""Use yourjudgement"ManagersgiveconflictinginfoTechnicalDifficulties"The clientisresponsible"ManagersgetdefensiveComplaintsabout longAET"AET isaguide"Donaldloosesconnection

Office Hours Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Easy question takes more than 15 mins
  2. Blames client for delays
  3. "Wait until the end for Q's" *interrupts anyway*
  4. Reading from a script
  5. No AET shown
  6. Somebody asks about task results
  7. Easy Walkthrough
  8. "Submit a Zendesk ticket"
  9. Question dodged
  10. "We're making improvements"
  11. Repeat question from other OH
  12. toilet and/or bodily fluid example
  13. Ernest zones out
  14. Meeting goes over
  15. "Check the guidelines"
  16. "We're working on it"
  17. "Use your judgement"
  18. Managers give conflicting info
  19. Technical Difficulties
  20. "The client is responsible"
  21. Managers get defensive
  22. Complaints about long AET
  23. "AET is a guide"
  24. Donald looses connection