This bingo card has 36 words: 4.9+ star rating 1 wk, 0 markdowns for Probing 2 wks, 0 markdowns for Issue Restatement 2 wks, 4.75+ star rating for 3 wks, 0 markdowns for Documentation 2 wks, 0 Escalation misfires for one month, 0 Auto Fails for the month, 0 markdowns for Customer Retention for 2 wks, 0 markdowns for Issue Resolution for the month, 10+ 5 star reviews in 1 wk, 0 markdowns for Call/Chat Management 2 wks, 97% or above QA score for the month, 0 markdowns for Proper use of Macro/Snippets 2 wks, 0 markdowns for Statement of Evidence 2 wks, 0 markdowns for Disposition 2 wks, 0 markdowns for Personalization / Rapport 2 wks, 0 markdowns for Utilization 2 wks, 0 markdowns for Greeting / Closing 2 wks, 20+ 5 star CSAT for the month, 0 markdowns for Grammar 2 wks, 100% QA score 2 wks, 35 friendly tags (AOE), 4.9+ star rating 2 wks, 35 made my day tags (AOE), 35 Knowledgeable tags (AOE), 35 Easy To Understand tags (AOE), 35 Patient tags (AOE), 4.8+ star rating 2 wks, 0 markdowns for Contact Details 2 wks, 0 tags for Effort (AOI), 0 tags for Friendliness (AOI), 0 tags for Clarity (AOI), 0 "bounced" surveys for the month, 0 tags for Responsiveness (AOI), 0 tags for Knowledge (AOI) and 0 markdowns for Issue Resolution 2 wks.
PHILO BINGO | Amy's 2024 Goals | ELITE | TEAM ELITE | Jingle Bells Cheggo!!!
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