4.8+ starrating 2wks0markdownsfor Utilization2 wks35 mademy daytags(AOE)4.9+ starrating 1wk0markdownsfor IssueRestatement2 wks0markdownsfor Call/ChatManagement2 wks0 markdownsfor Proper useofMacro/Snippets2 wks35 Patienttags(AOE)0markdownsfor ContactDetails 2wks4.9+ starrating 2wks0Escalationmisfires forone month0 markdownsfor IssueResolutionfor the month4.75+ starrating for3 wks35 Easy ToUnderstandtags (AOE)0 markdownsforPersonalization/ Rapport 2 wks0 tags forFriendliness(AOI)0markdownsfor IssueResolution 2wks20+ 5 starCSAT forthe month0 markdownsfor Statementof Evidence 2wks100%QA score2 wks0markdownsforDisposition 2wks35Knowledgeabletags (AOE)10+ 5 starreviews in1 wk0 tags forKnowledge(AOI)0markdownsfor Grammar2 wks0markdownsfor Probing2 wks35 friendlytags(AOE)0markdownsfor Greeting /Closing 2wks0 tags forResponsiveness(AOI)0 AutoFails forthe month0"bounced"surveys forthe month0markdownsfor CustomerRetention for2 wks97% orabove QAscore forthe month0 tagsfor Effort(AOI)0 tags forClarity(AOI)0 markdownsforDocumentation2 wks4.8+ starrating 2wks0markdownsfor Utilization2 wks35 mademy daytags(AOE)4.9+ starrating 1wk0markdownsfor IssueRestatement2 wks0markdownsfor Call/ChatManagement2 wks0 markdownsfor Proper useofMacro/Snippets2 wks35 Patienttags(AOE)0markdownsfor ContactDetails 2wks4.9+ starrating 2wks0Escalationmisfires forone month0 markdownsfor IssueResolutionfor the month4.75+ starrating for3 wks35 Easy ToUnderstandtags (AOE)0 markdownsforPersonalization/ Rapport 2 wks0 tags forFriendliness(AOI)0markdownsfor IssueResolution 2wks20+ 5 starCSAT forthe month0 markdownsfor Statementof Evidence 2wks100%QA score2 wks0markdownsforDisposition 2wks35Knowledgeabletags (AOE)10+ 5 starreviews in1 wk0 tags forKnowledge(AOI)0markdownsfor Grammar2 wks0markdownsfor Probing2 wks35 friendlytags(AOE)0markdownsfor Greeting /Closing 2wks0 tags forResponsiveness(AOI)0 AutoFails forthe month0"bounced"surveys forthe month0markdownsfor CustomerRetention for2 wks97% orabove QAscore forthe month0 tagsfor Effort(AOI)0 tags forClarity(AOI)0 markdownsforDocumentation2 wks

!! Philo Bingo !! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 4.8+ star rating 2 wks
  2. 0 markdowns for Utilization 2 wks
  3. 35 made my day tags (AOE)
  4. 4.9+ star rating 1 wk
  5. 0 markdowns for Issue Restatement 2 wks
  6. 0 markdowns for Call/Chat Management 2 wks
  7. 0 markdowns for Proper use of Macro/Snippets 2 wks
  8. 35 Patient tags (AOE)
  9. 0 markdowns for Contact Details 2 wks
  10. 4.9+ star rating 2 wks
  11. 0 Escalation misfires for one month
  12. 0 markdowns for Issue Resolution for the month
  13. 4.75+ star rating for 3 wks
  14. 35 Easy To Understand tags (AOE)
  15. 0 markdowns for Personalization / Rapport 2 wks
  16. 0 tags for Friendliness (AOI)
  17. 0 markdowns for Issue Resolution 2 wks
  18. 20+ 5 star CSAT for the month
  19. 0 markdowns for Statement of Evidence 2 wks
  20. 100% QA score 2 wks
  21. 0 markdowns for Disposition 2 wks
  22. 35 Knowledgeable tags (AOE)
  23. 10+ 5 star reviews in 1 wk
  24. 0 tags for Knowledge (AOI)
  25. 0 markdowns for Grammar 2 wks
  26. 0 markdowns for Probing 2 wks
  27. 35 friendly tags (AOE)
  28. 0 markdowns for Greeting / Closing 2 wks
  29. 0 tags for Responsiveness (AOI)
  30. 0 Auto Fails for the month
  31. 0 "bounced" surveys for the month
  32. 0 markdowns for Customer Retention for 2 wks
  33. 97% or above QA score for the month
  34. 0 tags for Effort (AOI)
  35. 0 tags for Clarity (AOI)
  36. 0 markdowns for Documentation 2 wks