0markdownsfor IssueResolution 2wks10+ 5 starreviews in1 wk100%QA score2 wks4.8+ starrating 2wks35Knowledgeabletags (AOE)97% orabove QAscore forthe month0 tagsfor Effort(AOI)35 Easy ToUnderstandtags (AOE)20+ 5 starCSAT forthe month0markdownsfor Call/ChatManagement2 wks0 markdownsforDocumentation2 wks0 markdownsfor Statementof Evidence 2wks4.75+ starrating for3 wks0markdownsfor Utilization2 wks0markdownsfor Greeting /Closing 2wks4.9+ starrating 2wks0Escalationmisfires forone month0 tags forKnowledge(AOI)0markdownsfor Probing2 wks0 tags forClarity(AOI)0 AutoFails forthe month0markdownsfor ContactDetails 2wks0markdownsfor IssueRestatement2 wks0markdownsfor Grammar2 wks0 markdownsforPersonalization/ Rapport 2 wks0 markdownsfor IssueResolutionfor the month35 Patienttags(AOE)4.9+ starrating 1wk35 friendlytags(AOE)0 markdownsfor Proper useofMacro/Snippets2 wks0markdownsforDisposition 2wks35 mademy daytags(AOE)0markdownsfor CustomerRetention for2 wks0 tags forResponsiveness(AOI)0"bounced"surveys forthe month0 tags forFriendliness(AOI)0markdownsfor IssueResolution 2wks10+ 5 starreviews in1 wk100%QA score2 wks4.8+ starrating 2wks35Knowledgeabletags (AOE)97% orabove QAscore forthe month0 tagsfor Effort(AOI)35 Easy ToUnderstandtags (AOE)20+ 5 starCSAT forthe month0markdownsfor Call/ChatManagement2 wks0 markdownsforDocumentation2 wks0 markdownsfor Statementof Evidence 2wks4.75+ starrating for3 wks0markdownsfor Utilization2 wks0markdownsfor Greeting /Closing 2wks4.9+ starrating 2wks0Escalationmisfires forone month0 tags forKnowledge(AOI)0markdownsfor Probing2 wks0 tags forClarity(AOI)0 AutoFails forthe month0markdownsfor ContactDetails 2wks0markdownsfor IssueRestatement2 wks0markdownsfor Grammar2 wks0 markdownsforPersonalization/ Rapport 2 wks0 markdownsfor IssueResolutionfor the month35 Patienttags(AOE)4.9+ starrating 1wk35 friendlytags(AOE)0 markdownsfor Proper useofMacro/Snippets2 wks0markdownsforDisposition 2wks35 mademy daytags(AOE)0markdownsfor CustomerRetention for2 wks0 tags forResponsiveness(AOI)0"bounced"surveys forthe month0 tags forFriendliness(AOI)

!! Philo Bingo !! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 0 markdowns for Issue Resolution 2 wks
  2. 10+ 5 star reviews in 1 wk
  3. 100% QA score 2 wks
  4. 4.8+ star rating 2 wks
  5. 35 Knowledgeable tags (AOE)
  6. 97% or above QA score for the month
  7. 0 tags for Effort (AOI)
  8. 35 Easy To Understand tags (AOE)
  9. 20+ 5 star CSAT for the month
  10. 0 markdowns for Call/Chat Management 2 wks
  11. 0 markdowns for Documentation 2 wks
  12. 0 markdowns for Statement of Evidence 2 wks
  13. 4.75+ star rating for 3 wks
  14. 0 markdowns for Utilization 2 wks
  15. 0 markdowns for Greeting / Closing 2 wks
  16. 4.9+ star rating 2 wks
  17. 0 Escalation misfires for one month
  18. 0 tags for Knowledge (AOI)
  19. 0 markdowns for Probing 2 wks
  20. 0 tags for Clarity (AOI)
  21. 0 Auto Fails for the month
  22. 0 markdowns for Contact Details 2 wks
  23. 0 markdowns for Issue Restatement 2 wks
  24. 0 markdowns for Grammar 2 wks
  25. 0 markdowns for Personalization / Rapport 2 wks
  26. 0 markdowns for Issue Resolution for the month
  27. 35 Patient tags (AOE)
  28. 4.9+ star rating 1 wk
  29. 35 friendly tags (AOE)
  30. 0 markdowns for Proper use of Macro/Snippets 2 wks
  31. 0 markdowns for Disposition 2 wks
  32. 35 made my day tags (AOE)
  33. 0 markdowns for Customer Retention for 2 wks
  34. 0 tags for Responsiveness (AOI)
  35. 0 "bounced" surveys for the month
  36. 0 tags for Friendliness (AOI)