0markdownsfor IssueResolution 2wks0 tagsfor Effort(AOI)0 markdownsforPersonalization/ Rapport 2 wks0markdownsfor ContactDetails 2wks0 tags forResponsiveness(AOI)0 markdownsfor IssueResolutionfor the month0Escalationmisfires forone month4.75+ starrating for3 wks0markdownsfor Call/ChatManagement2 wks0 AutoFails forthe month100%QA score2 wks0 tags forFriendliness(AOI)0markdownsfor Grammar2 wks35 friendlytags(AOE)4.9+ starrating 2wks10+ 5 starreviews in1 wk0 markdownsfor Proper useofMacro/Snippets2 wks0markdownsfor Greeting /Closing 2wks35Knowledgeabletags (AOE)4.8+ starrating 2wks0 markdownsfor Statementof Evidence 2wks35 Easy ToUnderstandtags (AOE)20+ 5 starCSAT forthe month4.9+ starrating 1wk35 mademy daytags(AOE)0 markdownsforDocumentation2 wks0 tags forClarity(AOI)35 Patienttags(AOE)97% orabove QAscore forthe month0 tags forKnowledge(AOI)0markdownsfor CustomerRetention for2 wks0markdownsforDisposition 2wks0markdownsfor Utilization2 wks0markdownsfor IssueRestatement2 wks0"bounced"surveys forthe month0markdownsfor Probing2 wks0markdownsfor IssueResolution 2wks0 tagsfor Effort(AOI)0 markdownsforPersonalization/ Rapport 2 wks0markdownsfor ContactDetails 2wks0 tags forResponsiveness(AOI)0 markdownsfor IssueResolutionfor the month0Escalationmisfires forone month4.75+ starrating for3 wks0markdownsfor Call/ChatManagement2 wks0 AutoFails forthe month100%QA score2 wks0 tags forFriendliness(AOI)0markdownsfor Grammar2 wks35 friendlytags(AOE)4.9+ starrating 2wks10+ 5 starreviews in1 wk0 markdownsfor Proper useofMacro/Snippets2 wks0markdownsfor Greeting /Closing 2wks35Knowledgeabletags (AOE)4.8+ starrating 2wks0 markdownsfor Statementof Evidence 2wks35 Easy ToUnderstandtags (AOE)20+ 5 starCSAT forthe month4.9+ starrating 1wk35 mademy daytags(AOE)0 markdownsforDocumentation2 wks0 tags forClarity(AOI)35 Patienttags(AOE)97% orabove QAscore forthe month0 tags forKnowledge(AOI)0markdownsfor CustomerRetention for2 wks0markdownsforDisposition 2wks0markdownsfor Utilization2 wks0markdownsfor IssueRestatement2 wks0"bounced"surveys forthe month0markdownsfor Probing2 wks

!! Philo Bingo !! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 0 markdowns for Issue Resolution 2 wks
  2. 0 tags for Effort (AOI)
  3. 0 markdowns for Personalization / Rapport 2 wks
  4. 0 markdowns for Contact Details 2 wks
  5. 0 tags for Responsiveness (AOI)
  6. 0 markdowns for Issue Resolution for the month
  7. 0 Escalation misfires for one month
  8. 4.75+ star rating for 3 wks
  9. 0 markdowns for Call/Chat Management 2 wks
  10. 0 Auto Fails for the month
  11. 100% QA score 2 wks
  12. 0 tags for Friendliness (AOI)
  13. 0 markdowns for Grammar 2 wks
  14. 35 friendly tags (AOE)
  15. 4.9+ star rating 2 wks
  16. 10+ 5 star reviews in 1 wk
  17. 0 markdowns for Proper use of Macro/Snippets 2 wks
  18. 0 markdowns for Greeting / Closing 2 wks
  19. 35 Knowledgeable tags (AOE)
  20. 4.8+ star rating 2 wks
  21. 0 markdowns for Statement of Evidence 2 wks
  22. 35 Easy To Understand tags (AOE)
  23. 20+ 5 star CSAT for the month
  24. 4.9+ star rating 1 wk
  25. 35 made my day tags (AOE)
  26. 0 markdowns for Documentation 2 wks
  27. 0 tags for Clarity (AOI)
  28. 35 Patient tags (AOE)
  29. 97% or above QA score for the month
  30. 0 tags for Knowledge (AOI)
  31. 0 markdowns for Customer Retention for 2 wks
  32. 0 markdowns for Disposition 2 wks
  33. 0 markdowns for Utilization 2 wks
  34. 0 markdowns for Issue Restatement 2 wks
  35. 0 "bounced" surveys for the month
  36. 0 markdowns for Probing 2 wks