0 AutoFails forthe month0 tags forClarity(AOI)0Escalationmisfires forone month0markdownsfor ContactDetails 2wks0 tags forKnowledge(AOI)0 tags forResponsiveness(AOI)35 mademy daytags(AOE)0markdownsfor Greeting /Closing 2wks0markdownsfor CustomerRetention for2 wks10+ 5 starreviews in1 wk4.75+ starrating for3 wks100%QA score2 wks0 markdownsforDocumentation2 wks0markdownsfor IssueResolution 2wks4.8+ starrating 2wks4.9+ starrating 1wk0markdownsfor Call/ChatManagement2 wks0markdownsfor Probing2 wks0markdownsfor Utilization2 wks0 markdownsfor IssueResolutionfor the month0 markdownsfor Statementof Evidence 2wks0"bounced"surveys forthe month4.9+ starrating 2wks97% orabove QAscore forthe month0markdownsforDisposition 2wks0 markdownsforPersonalization/ Rapport 2 wks0 markdownsfor Proper useofMacro/Snippets2 wks0 tagsfor Effort(AOI)0markdownsfor IssueRestatement2 wks0markdownsfor Grammar2 wks35Knowledgeabletags (AOE)35 friendlytags(AOE)35 Patienttags(AOE)35 Easy ToUnderstandtags (AOE)20+ 5 starCSAT forthe month0 tags forFriendliness(AOI)0 AutoFails forthe month0 tags forClarity(AOI)0Escalationmisfires forone month0markdownsfor ContactDetails 2wks0 tags forKnowledge(AOI)0 tags forResponsiveness(AOI)35 mademy daytags(AOE)0markdownsfor Greeting /Closing 2wks0markdownsfor CustomerRetention for2 wks10+ 5 starreviews in1 wk4.75+ starrating for3 wks100%QA score2 wks0 markdownsforDocumentation2 wks0markdownsfor IssueResolution 2wks4.8+ starrating 2wks4.9+ starrating 1wk0markdownsfor Call/ChatManagement2 wks0markdownsfor Probing2 wks0markdownsfor Utilization2 wks0 markdownsfor IssueResolutionfor the month0 markdownsfor Statementof Evidence 2wks0"bounced"surveys forthe month4.9+ starrating 2wks97% orabove QAscore forthe month0markdownsforDisposition 2wks0 markdownsforPersonalization/ Rapport 2 wks0 markdownsfor Proper useofMacro/Snippets2 wks0 tagsfor Effort(AOI)0markdownsfor IssueRestatement2 wks0markdownsfor Grammar2 wks35Knowledgeabletags (AOE)35 friendlytags(AOE)35 Patienttags(AOE)35 Easy ToUnderstandtags (AOE)20+ 5 starCSAT forthe month0 tags forFriendliness(AOI)

!! Philo Bingo !! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 0 Auto Fails for the month
  2. 0 tags for Clarity (AOI)
  3. 0 Escalation misfires for one month
  4. 0 markdowns for Contact Details 2 wks
  5. 0 tags for Knowledge (AOI)
  6. 0 tags for Responsiveness (AOI)
  7. 35 made my day tags (AOE)
  8. 0 markdowns for Greeting / Closing 2 wks
  9. 0 markdowns for Customer Retention for 2 wks
  10. 10+ 5 star reviews in 1 wk
  11. 4.75+ star rating for 3 wks
  12. 100% QA score 2 wks
  13. 0 markdowns for Documentation 2 wks
  14. 0 markdowns for Issue Resolution 2 wks
  15. 4.8+ star rating 2 wks
  16. 4.9+ star rating 1 wk
  17. 0 markdowns for Call/Chat Management 2 wks
  18. 0 markdowns for Probing 2 wks
  19. 0 markdowns for Utilization 2 wks
  20. 0 markdowns for Issue Resolution for the month
  21. 0 markdowns for Statement of Evidence 2 wks
  22. 0 "bounced" surveys for the month
  23. 4.9+ star rating 2 wks
  24. 97% or above QA score for the month
  25. 0 markdowns for Disposition 2 wks
  26. 0 markdowns for Personalization / Rapport 2 wks
  27. 0 markdowns for Proper use of Macro/Snippets 2 wks
  28. 0 tags for Effort (AOI)
  29. 0 markdowns for Issue Restatement 2 wks
  30. 0 markdowns for Grammar 2 wks
  31. 35 Knowledgeable tags (AOE)
  32. 35 friendly tags (AOE)
  33. 35 Patient tags (AOE)
  34. 35 Easy To Understand tags (AOE)
  35. 20+ 5 star CSAT for the month
  36. 0 tags for Friendliness (AOI)