0 tags for Responsiveness (AOI) 0 markdowns for Proper use of Macro/Snippets 2 wks 0 Escalation misfires for one month 4.9+ star rating 1 wk 0 tags for Effort (AOI) 0 markdowns for Grammar 2 wks 0 "bounced" surveys for the month 4.9+ star rating 2 wks 100% QA score 2 wks 0 tags for Clarity (AOI) 0 markdowns for Issue Resolution for the month 0 markdowns for Greeting / Closing 2 wks 0 markdowns for Contact Details 2 wks 0 Auto Fails for the month 0 markdowns for Probing 2 wks 35 Patient tags (AOE) 20+ 5 star CSAT for the month 0 markdowns for Call/Chat Management 2 wks 0 markdowns for Documentation 2 wks 35 Knowledgeable tags (AOE) 0 markdowns for Personalization / Rapport 2 wks 35 made my day tags (AOE) 0 tags for Knowledge (AOI) 0 markdowns for Utilization 2 wks 35 Easy To Understand tags (AOE) 0 markdowns for Customer Retention for 2 wks 0 markdowns for Statement of Evidence 2 wks 35 friendly tags (AOE) 4.75+ star rating for 3 wks 0 markdowns for Disposition 2 wks 0 tags for Friendliness (AOI) 0 markdowns for Issue Restatement 2 wks 10+ 5 star reviews in 1 wk 97% or above QA score for the month 0 markdowns for Issue Resolution 2 wks 4.8+ star rating 2 wks 0 tags for Responsiveness (AOI) 0 markdowns for Proper use of Macro/Snippets 2 wks 0 Escalation misfires for one month 4.9+ star rating 1 wk 0 tags for Effort (AOI) 0 markdowns for Grammar 2 wks 0 "bounced" surveys for the month 4.9+ star rating 2 wks 100% QA score 2 wks 0 tags for Clarity (AOI) 0 markdowns for Issue Resolution for the month 0 markdowns for Greeting / Closing 2 wks 0 markdowns for Contact Details 2 wks 0 Auto Fails for the month 0 markdowns for Probing 2 wks 35 Patient tags (AOE) 20+ 5 star CSAT for the month 0 markdowns for Call/Chat Management 2 wks 0 markdowns for Documentation 2 wks 35 Knowledgeable tags (AOE) 0 markdowns for Personalization / Rapport 2 wks 35 made my day tags (AOE) 0 tags for Knowledge (AOI) 0 markdowns for Utilization 2 wks 35 Easy To Understand tags (AOE) 0 markdowns for Customer Retention for 2 wks 0 markdowns for Statement of Evidence 2 wks 35 friendly tags (AOE) 4.75+ star rating for 3 wks 0 markdowns for Disposition 2 wks 0 tags for Friendliness (AOI) 0 markdowns for Issue Restatement 2 wks 10+ 5 star reviews in 1 wk 97% or above QA score for the month 0 markdowns for Issue Resolution 2 wks 4.8+ star rating 2 wks
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
0 tags for Responsiveness (AOI)
0 markdowns for Proper use of Macro/Snippets 2 wks
0 Escalation misfires for one month
4.9+ star rating 1 wk
0 tags for Effort (AOI)
0 markdowns for Grammar 2 wks
0 "bounced" surveys for the month
4.9+ star rating 2 wks
100% QA score 2 wks
0 tags for Clarity (AOI)
0 markdowns for Issue Resolution for the month
0 markdowns for Greeting / Closing 2 wks
0 markdowns for Contact Details 2 wks
0 Auto Fails for the month
0 markdowns for Probing 2 wks
35 Patient tags (AOE)
20+ 5 star CSAT for the month
0 markdowns for Call/Chat Management 2 wks
0 markdowns for Documentation 2 wks
35 Knowledgeable tags (AOE)
0 markdowns for Personalization / Rapport 2 wks
35 made my day tags (AOE)
0 tags for Knowledge (AOI)
0 markdowns for Utilization 2 wks
35 Easy To Understand tags (AOE)
0 markdowns for Customer Retention for 2 wks
0 markdowns for Statement of Evidence 2 wks
35 friendly tags (AOE)
4.75+ star rating for 3 wks
0 markdowns for Disposition 2 wks
0 tags for Friendliness (AOI)
0 markdowns for Issue Restatement 2 wks
10+ 5 star reviews in 1 wk
97% or above QA score for the month
0 markdowns for Issue Resolution 2 wks
4.8+ star rating 2 wks