0 markdownsfor Proper useofMacro/Snippets2 wks0 tags forResponsiveness(AOI)0markdownsfor CustomerRetention for2 wks0markdownsfor Probing2 wks0 tagsfor Effort(AOI)0markdownsforDisposition 2wks35Knowledgeabletags (AOE)0 markdownsfor Statementof Evidence 2wks4.9+ starrating 1wk0 markdownsfor IssueResolutionfor the month4.9+ starrating 2wks35 friendlytags(AOE)0 markdownsforPersonalization/ Rapport 2 wks0 tags forClarity(AOI)0 markdownsforDocumentation2 wks0 tags forKnowledge(AOI)35 Easy ToUnderstandtags (AOE)0"bounced"surveys forthe month20+ 5 starCSAT forthe month4.75+ starrating for3 wks100%QA score2 wks0 tags forFriendliness(AOI)0markdownsfor IssueRestatement2 wks10+ 5 starreviews in1 wk0markdownsfor Utilization2 wks0Escalationmisfires forone month4.8+ starrating 2wks35 Patienttags(AOE)0markdownsfor Call/ChatManagement2 wks0 AutoFails forthe month0markdownsfor Grammar2 wks0markdownsfor ContactDetails 2wks97% orabove QAscore forthe month0markdownsfor Greeting /Closing 2wks0markdownsfor IssueResolution 2wks35 mademy daytags(AOE)0 markdownsfor Proper useofMacro/Snippets2 wks0 tags forResponsiveness(AOI)0markdownsfor CustomerRetention for2 wks0markdownsfor Probing2 wks0 tagsfor Effort(AOI)0markdownsforDisposition 2wks35Knowledgeabletags (AOE)0 markdownsfor Statementof Evidence 2wks4.9+ starrating 1wk0 markdownsfor IssueResolutionfor the month4.9+ starrating 2wks35 friendlytags(AOE)0 markdownsforPersonalization/ Rapport 2 wks0 tags forClarity(AOI)0 markdownsforDocumentation2 wks0 tags forKnowledge(AOI)35 Easy ToUnderstandtags (AOE)0"bounced"surveys forthe month20+ 5 starCSAT forthe month4.75+ starrating for3 wks100%QA score2 wks0 tags forFriendliness(AOI)0markdownsfor IssueRestatement2 wks10+ 5 starreviews in1 wk0markdownsfor Utilization2 wks0Escalationmisfires forone month4.8+ starrating 2wks35 Patienttags(AOE)0markdownsfor Call/ChatManagement2 wks0 AutoFails forthe month0markdownsfor Grammar2 wks0markdownsfor ContactDetails 2wks97% orabove QAscore forthe month0markdownsfor Greeting /Closing 2wks0markdownsfor IssueResolution 2wks35 mademy daytags(AOE)

!! Philo Bingo !! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 0 markdowns for Proper use of Macro/Snippets 2 wks
  2. 0 tags for Responsiveness (AOI)
  3. 0 markdowns for Customer Retention for 2 wks
  4. 0 markdowns for Probing 2 wks
  5. 0 tags for Effort (AOI)
  6. 0 markdowns for Disposition 2 wks
  7. 35 Knowledgeable tags (AOE)
  8. 0 markdowns for Statement of Evidence 2 wks
  9. 4.9+ star rating 1 wk
  10. 0 markdowns for Issue Resolution for the month
  11. 4.9+ star rating 2 wks
  12. 35 friendly tags (AOE)
  13. 0 markdowns for Personalization / Rapport 2 wks
  14. 0 tags for Clarity (AOI)
  15. 0 markdowns for Documentation 2 wks
  16. 0 tags for Knowledge (AOI)
  17. 35 Easy To Understand tags (AOE)
  18. 0 "bounced" surveys for the month
  19. 20+ 5 star CSAT for the month
  20. 4.75+ star rating for 3 wks
  21. 100% QA score 2 wks
  22. 0 tags for Friendliness (AOI)
  23. 0 markdowns for Issue Restatement 2 wks
  24. 10+ 5 star reviews in 1 wk
  25. 0 markdowns for Utilization 2 wks
  26. 0 Escalation misfires for one month
  27. 4.8+ star rating 2 wks
  28. 35 Patient tags (AOE)
  29. 0 markdowns for Call/Chat Management 2 wks
  30. 0 Auto Fails for the month
  31. 0 markdowns for Grammar 2 wks
  32. 0 markdowns for Contact Details 2 wks
  33. 97% or above QA score for the month
  34. 0 markdowns for Greeting / Closing 2 wks
  35. 0 markdowns for Issue Resolution 2 wks
  36. 35 made my day tags (AOE)