(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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4.9+ star rating 1 wk
0 Escalation misfires for one month
0 tags for Knowledge (AOI)
0 Auto Fails for the month
35 Knowledgeable tags (AOE)
0 markdowns for Issue Resolution 2 wks
10+ 5 star reviews in 1 wk
0 markdowns for Probing 2 wks
35 Easy To Understand tags (AOE)
0 markdowns for Greeting / Closing 2 wks
35 made my day tags (AOE)
0 markdowns for Statement of Evidence 2 wks
4.8+ star rating 2 wks
0 markdowns for Grammar 2 wks
97% or above QA score for the month
0 markdowns for Utilization 2 wks
35 Patient tags (AOE)
0 tags for Friendliness (AOI)
0 markdowns for Documentation 2 wks
0 "bounced" surveys for the month
4.75+ star rating for 3 wks
0 markdowns for Issue Restatement 2 wks
100% QA score 2 wks
0 markdowns for Contact Details 2 wks
0 markdowns for Call/Chat Management 2 wks
4.9+ star rating 2 wks
0 markdowns for Customer Retention for 2 wks
0 markdowns for Personalization / Rapport 2 wks
0 markdowns for Issue Resolution for the month
0 markdowns for Disposition 2 wks
35 friendly tags (AOE)
0 tags for Responsiveness (AOI)
20+ 5 star CSAT for the month
0 tags for Effort (AOI)
0 tags for Clarity (AOI)
0 markdowns for Proper use of Macro/Snippets 2 wks
