35Knowledgeabletags (AOE)4.8+ starrating 2wks0markdownsfor Greeting /Closing 2wks0markdownsfor Call/ChatManagement2 wks0markdownsforDisposition 2wks10+ 5 starreviews in1 wk0 markdownsfor Statementof Evidence 2wks0markdownsfor IssueResolution 2wks0 AutoFails forthe month97% orabove QAscore forthe month0"bounced"surveys forthe month0 markdownsfor IssueResolutionfor the month0markdownsfor Grammar2 wks0 tags forKnowledge(AOI)0markdownsfor Utilization2 wks0markdownsfor Probing2 wks4.9+ starrating 1wk0Escalationmisfires forone month0 markdownsforPersonalization/ Rapport 2 wks0 markdownsforDocumentation2 wks0markdownsfor ContactDetails 2wks4.75+ starrating for3 wks0markdownsfor IssueRestatement2 wks0markdownsfor CustomerRetention for2 wks35 Easy ToUnderstandtags (AOE)35 mademy daytags(AOE)20+ 5 starCSAT forthe month0 tags forResponsiveness(AOI)100%QA score2 wks0 markdownsfor Proper useofMacro/Snippets2 wks0 tags forClarity(AOI)35 Patienttags(AOE)0 tagsfor Effort(AOI)4.9+ starrating 2wks35 friendlytags(AOE)0 tags forFriendliness(AOI)35Knowledgeabletags (AOE)4.8+ starrating 2wks0markdownsfor Greeting /Closing 2wks0markdownsfor Call/ChatManagement2 wks0markdownsforDisposition 2wks10+ 5 starreviews in1 wk0 markdownsfor Statementof Evidence 2wks0markdownsfor IssueResolution 2wks0 AutoFails forthe month97% orabove QAscore forthe month0"bounced"surveys forthe month0 markdownsfor IssueResolutionfor the month0markdownsfor Grammar2 wks0 tags forKnowledge(AOI)0markdownsfor Utilization2 wks0markdownsfor Probing2 wks4.9+ starrating 1wk0Escalationmisfires forone month0 markdownsforPersonalization/ Rapport 2 wks0 markdownsforDocumentation2 wks0markdownsfor ContactDetails 2wks4.75+ starrating for3 wks0markdownsfor IssueRestatement2 wks0markdownsfor CustomerRetention for2 wks35 Easy ToUnderstandtags (AOE)35 mademy daytags(AOE)20+ 5 starCSAT forthe month0 tags forResponsiveness(AOI)100%QA score2 wks0 markdownsfor Proper useofMacro/Snippets2 wks0 tags forClarity(AOI)35 Patienttags(AOE)0 tagsfor Effort(AOI)4.9+ starrating 2wks35 friendlytags(AOE)0 tags forFriendliness(AOI)

!! Philo Bingo !! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 35 Knowledgeable tags (AOE)
  2. 4.8+ star rating 2 wks
  3. 0 markdowns for Greeting / Closing 2 wks
  4. 0 markdowns for Call/Chat Management 2 wks
  5. 0 markdowns for Disposition 2 wks
  6. 10+ 5 star reviews in 1 wk
  7. 0 markdowns for Statement of Evidence 2 wks
  8. 0 markdowns for Issue Resolution 2 wks
  9. 0 Auto Fails for the month
  10. 97% or above QA score for the month
  11. 0 "bounced" surveys for the month
  12. 0 markdowns for Issue Resolution for the month
  13. 0 markdowns for Grammar 2 wks
  14. 0 tags for Knowledge (AOI)
  15. 0 markdowns for Utilization 2 wks
  16. 0 markdowns for Probing 2 wks
  17. 4.9+ star rating 1 wk
  18. 0 Escalation misfires for one month
  19. 0 markdowns for Personalization / Rapport 2 wks
  20. 0 markdowns for Documentation 2 wks
  21. 0 markdowns for Contact Details 2 wks
  22. 4.75+ star rating for 3 wks
  23. 0 markdowns for Issue Restatement 2 wks
  24. 0 markdowns for Customer Retention for 2 wks
  25. 35 Easy To Understand tags (AOE)
  26. 35 made my day tags (AOE)
  27. 20+ 5 star CSAT for the month
  28. 0 tags for Responsiveness (AOI)
  29. 100% QA score 2 wks
  30. 0 markdowns for Proper use of Macro/Snippets 2 wks
  31. 0 tags for Clarity (AOI)
  32. 35 Patient tags (AOE)
  33. 0 tags for Effort (AOI)
  34. 4.9+ star rating 2 wks
  35. 35 friendly tags (AOE)
  36. 0 tags for Friendliness (AOI)