0Escalationmisfires forone month4.9+ starrating 1wk0 AutoFails forthe month0"bounced"surveys forthe month0markdownsforDisposition 2wks4.9+ starrating 2wks0 tagsfor Effort(AOI)10+ 5 starreviews in1 wk0markdownsfor Probing2 wks0 markdownsforDocumentation2 wks35 mademy daytags(AOE)0 markdownsforPersonalization/ Rapport 2 wks0markdownsfor IssueRestatement2 wks35 Patienttags(AOE)0markdownsfor Greeting /Closing 2wks35 friendlytags(AOE)0markdownsfor Call/ChatManagement2 wks0 markdownsfor Proper useofMacro/Snippets2 wks0markdownsfor Utilization2 wks0markdownsfor IssueResolution 2wks0 markdownsfor IssueResolutionfor the month0 tags forKnowledge(AOI)0markdownsfor Grammar2 wks0markdownsfor CustomerRetention for2 wks100%QA score2 wks0 tags forFriendliness(AOI)0 markdownsfor Statementof Evidence 2wks0 tags forResponsiveness(AOI)20+ 5 starCSAT forthe month4.75+ starrating for3 wks35 Easy ToUnderstandtags (AOE)97% orabove QAscore forthe month35Knowledgeabletags (AOE)4.8+ starrating 2wks0markdownsfor ContactDetails 2wks0 tags forClarity(AOI)0Escalationmisfires forone month4.9+ starrating 1wk0 AutoFails forthe month0"bounced"surveys forthe month0markdownsforDisposition 2wks4.9+ starrating 2wks0 tagsfor Effort(AOI)10+ 5 starreviews in1 wk0markdownsfor Probing2 wks0 markdownsforDocumentation2 wks35 mademy daytags(AOE)0 markdownsforPersonalization/ Rapport 2 wks0markdownsfor IssueRestatement2 wks35 Patienttags(AOE)0markdownsfor Greeting /Closing 2wks35 friendlytags(AOE)0markdownsfor Call/ChatManagement2 wks0 markdownsfor Proper useofMacro/Snippets2 wks0markdownsfor Utilization2 wks0markdownsfor IssueResolution 2wks0 markdownsfor IssueResolutionfor the month0 tags forKnowledge(AOI)0markdownsfor Grammar2 wks0markdownsfor CustomerRetention for2 wks100%QA score2 wks0 tags forFriendliness(AOI)0 markdownsfor Statementof Evidence 2wks0 tags forResponsiveness(AOI)20+ 5 starCSAT forthe month4.75+ starrating for3 wks35 Easy ToUnderstandtags (AOE)97% orabove QAscore forthe month35Knowledgeabletags (AOE)4.8+ starrating 2wks0markdownsfor ContactDetails 2wks0 tags forClarity(AOI)

!! Philo Bingo !! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
  1. 0 Escalation misfires for one month
  2. 4.9+ star rating 1 wk
  3. 0 Auto Fails for the month
  4. 0 "bounced" surveys for the month
  5. 0 markdowns for Disposition 2 wks
  6. 4.9+ star rating 2 wks
  7. 0 tags for Effort (AOI)
  8. 10+ 5 star reviews in 1 wk
  9. 0 markdowns for Probing 2 wks
  10. 0 markdowns for Documentation 2 wks
  11. 35 made my day tags (AOE)
  12. 0 markdowns for Personalization / Rapport 2 wks
  13. 0 markdowns for Issue Restatement 2 wks
  14. 35 Patient tags (AOE)
  15. 0 markdowns for Greeting / Closing 2 wks
  16. 35 friendly tags (AOE)
  17. 0 markdowns for Call/Chat Management 2 wks
  18. 0 markdowns for Proper use of Macro/Snippets 2 wks
  19. 0 markdowns for Utilization 2 wks
  20. 0 markdowns for Issue Resolution 2 wks
  21. 0 markdowns for Issue Resolution for the month
  22. 0 tags for Knowledge (AOI)
  23. 0 markdowns for Grammar 2 wks
  24. 0 markdowns for Customer Retention for 2 wks
  25. 100% QA score 2 wks
  26. 0 tags for Friendliness (AOI)
  27. 0 markdowns for Statement of Evidence 2 wks
  28. 0 tags for Responsiveness (AOI)
  29. 20+ 5 star CSAT for the month
  30. 4.75+ star rating for 3 wks
  31. 35 Easy To Understand tags (AOE)
  32. 97% or above QA score for the month
  33. 35 Knowledgeable tags (AOE)
  34. 4.8+ star rating 2 wks
  35. 0 markdowns for Contact Details 2 wks
  36. 0 tags for Clarity (AOI)