This bingo card has a free space and 24 words: Customer complained about fees for EDI Plan or Essentials Plus, Customer called right at the end of my shift, Customer told me how to do my job, Computer rebooted without warning, Paige messed up my schedule in Monet, Couldn't understand customer, Got the same caller twice in a row, Customer told a funny story or joke, Kids or pets being loud in the background, Customer kept interrupting me, Customer forgot their TIN, Needed more than one caffeinated beverage, Customer gives you their political opinion, Sneezed with my mic on, My job is the reason I drink, Is it 5 o'clock yet?, Customer impersonated someone else, Customer called me by the wrong name, Sent a funny gif to the group, Used my best customer service voice, Submitted a suspicious activity report, Customer thought they were calling the payer, Listened to a caller chewing on something and Ended an escalation call on a happy note.
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