Kids or petsbeing loudin thebackgroundPaigemessed upmy schedulein MonetSent afunny gifto thegroupUsed mybestcustomerservice voiceCustomertold mehow to domy jobCustomerthought theywere callingthe payerCustomerforgottheir TINCouldn'tunderstandcustomerEnded anescalationcall on ahappy noteCustomercalled me bythe wrongnameListened toa callerchewing onsomethingCustomerkeptinterruptingmeGot thesamecaller twicein a rowIs it 5o'clockyet?Neededmore thanonecaffeinatedbeverageMy job isthereason IdrinkCustomergives youtheir politicalopinionCustomercalled rightat the endof my shiftSneezedwith mymic onCustomercomplainedabout fees forEDI Plan orEssentials PlusComputerrebootedwithoutwarningCustomerimpersonatedsomeoneelseCustomertold afunny storyor jokeSubmitted asuspiciousactivityreportKids or petsbeing loudin thebackgroundPaigemessed upmy schedulein MonetSent afunny gifto thegroupUsed mybestcustomerservice voiceCustomertold mehow to domy jobCustomerthought theywere callingthe payerCustomerforgottheir TINCouldn'tunderstandcustomerEnded anescalationcall on ahappy noteCustomercalled me bythe wrongnameListened toa callerchewing onsomethingCustomerkeptinterruptingmeGot thesamecaller twicein a rowIs it 5o'clockyet?Neededmore thanonecaffeinatedbeverageMy job isthereason IdrinkCustomergives youtheir politicalopinionCustomercalled rightat the endof my shiftSneezedwith mymic onCustomercomplainedabout fees forEDI Plan orEssentials PlusComputerrebootedwithoutwarningCustomerimpersonatedsomeoneelseCustomertold afunny storyor jokeSubmitted asuspiciousactivityreport

ACS Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Kids or pets being loud in the background
  2. Paige messed up my schedule in Monet
  3. Sent a funny gif to the group
  4. Used my best customer service voice
  5. Customer told me how to do my job
  6. Customer thought they were calling the payer
  7. Customer forgot their TIN
  8. Couldn't understand customer
  9. Ended an escalation call on a happy note
  10. Customer called me by the wrong name
  11. Listened to a caller chewing on something
  12. Customer kept interrupting me
  13. Got the same caller twice in a row
  14. Is it 5 o'clock yet?
  15. Needed more than one caffeinated beverage
  16. My job is the reason I drink
  17. Customer gives you their political opinion
  18. Customer called right at the end of my shift
  19. Sneezed with my mic on
  20. Customer complained about fees for EDI Plan or Essentials Plus
  21. Computer rebooted without warning
  22. Customer impersonated someone else
  23. Customer told a funny story or joke
  24. Submitted a suspicious activity report