My job isthereason IdrinkNeededmore thanonecaffeinatedbeverageCustomercalled me bythe wrongnameCustomertold mehow to domy jobGot thesamecaller twicein a rowListened toa callerchewing onsomethingCustomercomplainedabout fees forEDI Plan orEssentials PlusCustomercalled rightat the endof my shiftUsed mybestcustomerservice voiceSent afunny gifto thegroupSubmitted asuspiciousactivityreportCustomerkeptinterruptingmeCustomerimpersonatedsomeoneelseCustomerthought theywere callingthe payerKids or petsbeing loudin thebackgroundEnded anescalationcall on ahappy noteSneezedwith mymic onCustomerforgottheir TINIs it 5o'clockyet?Couldn'tunderstandcustomerCustomertold afunny storyor jokePaigemessed upmy schedulein MonetCustomergives youtheir politicalopinionComputerrebootedwithoutwarningMy job isthereason IdrinkNeededmore thanonecaffeinatedbeverageCustomercalled me bythe wrongnameCustomertold mehow to domy jobGot thesamecaller twicein a rowListened toa callerchewing onsomethingCustomercomplainedabout fees forEDI Plan orEssentials PlusCustomercalled rightat the endof my shiftUsed mybestcustomerservice voiceSent afunny gifto thegroupSubmitted asuspiciousactivityreportCustomerkeptinterruptingmeCustomerimpersonatedsomeoneelseCustomerthought theywere callingthe payerKids or petsbeing loudin thebackgroundEnded anescalationcall on ahappy noteSneezedwith mymic onCustomerforgottheir TINIs it 5o'clockyet?Couldn'tunderstandcustomerCustomertold afunny storyor jokePaigemessed upmy schedulein MonetCustomergives youtheir politicalopinionComputerrebootedwithoutwarning

ACS Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. My job is the reason I drink
  2. Needed more than one caffeinated beverage
  3. Customer called me by the wrong name
  4. Customer told me how to do my job
  5. Got the same caller twice in a row
  6. Listened to a caller chewing on something
  7. Customer complained about fees for EDI Plan or Essentials Plus
  8. Customer called right at the end of my shift
  9. Used my best customer service voice
  10. Sent a funny gif to the group
  11. Submitted a suspicious activity report
  12. Customer kept interrupting me
  13. Customer impersonated someone else
  14. Customer thought they were calling the payer
  15. Kids or pets being loud in the background
  16. Ended an escalation call on a happy note
  17. Sneezed with my mic on
  18. Customer forgot their TIN
  19. Is it 5 o'clock yet?
  20. Couldn't understand customer
  21. Customer told a funny story or joke
  22. Paige messed up my schedule in Monet
  23. Customer gives you their political opinion
  24. Computer rebooted without warning