ACS Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Customer called me by the wrong name
2. Customer thought they were calling the payer
3. Sneezed with my mic on
4. Kids or pets being loud in the background
5. Couldn't understand customer
6. Customer forgot their TIN
7. Computer rebooted without warning
8. Customer kept interrupting me
9. Paige messed up my schedule in Monet
10. Customer complained about fees for EDI Plan or Essentials Plus
11. Is it 5 o'clock yet?
12. Customer called right at the end of my shift
13. Customer told me how to do my job
14. Sent a funny gif to the group
15. Customer told a funny story or joke
16. Ended an escalation call on a happy note
17. Got the same caller twice in a row
18. Customer impersonated someone else
19. Needed more than one caffeinated beverage
20. Used my best customer service voice
21. Submitted a suspicious activity report
22. Customer gives you their political opinion
23. Listened to a caller chewing on something
24. My job is the reason I drink