Submitted asuspiciousactivityreportIs it 5o'clockyet?Sent afunny gifto thegroupMy job isthereason IdrinkCustomercalled me bythe wrongnameGot thesamecaller twicein a rowNeededmore thanonecaffeinatedbeverageCustomerkeptinterruptingmeCustomercomplainedabout fees forEDI Plan orEssentials PlusCustomercalled rightat the endof my shiftListened toa callerchewing onsomethingCustomertold mehow to domy jobCustomertold afunny storyor jokeEnded anescalationcall on ahappy noteKids or petsbeing loudin thebackgroundCustomerimpersonatedsomeoneelseCustomergives youtheir politicalopinionPaigemessed upmy schedulein MonetUsed mybestcustomerservice voiceCustomerthought theywere callingthe payerComputerrebootedwithoutwarningCustomerforgottheir TINCouldn'tunderstandcustomerSneezedwith mymic onSubmitted asuspiciousactivityreportIs it 5o'clockyet?Sent afunny gifto thegroupMy job isthereason IdrinkCustomercalled me bythe wrongnameGot thesamecaller twicein a rowNeededmore thanonecaffeinatedbeverageCustomerkeptinterruptingmeCustomercomplainedabout fees forEDI Plan orEssentials PlusCustomercalled rightat the endof my shiftListened toa callerchewing onsomethingCustomertold mehow to domy jobCustomertold afunny storyor jokeEnded anescalationcall on ahappy noteKids or petsbeing loudin thebackgroundCustomerimpersonatedsomeoneelseCustomergives youtheir politicalopinionPaigemessed upmy schedulein MonetUsed mybestcustomerservice voiceCustomerthought theywere callingthe payerComputerrebootedwithoutwarningCustomerforgottheir TINCouldn'tunderstandcustomerSneezedwith mymic on

ACS Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Submitted a suspicious activity report
  2. Is it 5 o'clock yet?
  3. Sent a funny gif to the group
  4. My job is the reason I drink
  5. Customer called me by the wrong name
  6. Got the same caller twice in a row
  7. Needed more than one caffeinated beverage
  8. Customer kept interrupting me
  9. Customer complained about fees for EDI Plan or Essentials Plus
  10. Customer called right at the end of my shift
  11. Listened to a caller chewing on something
  12. Customer told me how to do my job
  13. Customer told a funny story or joke
  14. Ended an escalation call on a happy note
  15. Kids or pets being loud in the background
  16. Customer impersonated someone else
  17. Customer gives you their political opinion
  18. Paige messed up my schedule in Monet
  19. Used my best customer service voice
  20. Customer thought they were calling the payer
  21. Computer rebooted without warning
  22. Customer forgot their TIN
  23. Couldn't understand customer
  24. Sneezed with my mic on