Kids or petsbeing loudin thebackgroundMy job isthereason IdrinkPaigemessed upmy schedulein MonetComputerrebootedwithoutwarningCouldn'tunderstandcustomerSent afunny gifto thegroupGot thesamecaller twicein a rowEnded anescalationcall on ahappy noteCustomercomplainedabout fees forEDI Plan orEssentials PlusIs it 5o'clockyet?Sneezedwith mymic onCustomercalled rightat the endof my shiftCustomerthought theywere callingthe payerCustomertold mehow to domy jobCustomerkeptinterruptingmeCustomergives youtheir politicalopinionSubmitted asuspiciousactivityreportCustomercalled me bythe wrongnameCustomertold afunny storyor jokeUsed mybestcustomerservice voiceCustomerimpersonatedsomeoneelseNeededmore thanonecaffeinatedbeverageListened toa callerchewing onsomethingCustomerforgottheir TINKids or petsbeing loudin thebackgroundMy job isthereason IdrinkPaigemessed upmy schedulein MonetComputerrebootedwithoutwarningCouldn'tunderstandcustomerSent afunny gifto thegroupGot thesamecaller twicein a rowEnded anescalationcall on ahappy noteCustomercomplainedabout fees forEDI Plan orEssentials PlusIs it 5o'clockyet?Sneezedwith mymic onCustomercalled rightat the endof my shiftCustomerthought theywere callingthe payerCustomertold mehow to domy jobCustomerkeptinterruptingmeCustomergives youtheir politicalopinionSubmitted asuspiciousactivityreportCustomercalled me bythe wrongnameCustomertold afunny storyor jokeUsed mybestcustomerservice voiceCustomerimpersonatedsomeoneelseNeededmore thanonecaffeinatedbeverageListened toa callerchewing onsomethingCustomerforgottheir TIN

ACS Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Kids or pets being loud in the background
  2. My job is the reason I drink
  3. Paige messed up my schedule in Monet
  4. Computer rebooted without warning
  5. Couldn't understand customer
  6. Sent a funny gif to the group
  7. Got the same caller twice in a row
  8. Ended an escalation call on a happy note
  9. Customer complained about fees for EDI Plan or Essentials Plus
  10. Is it 5 o'clock yet?
  11. Sneezed with my mic on
  12. Customer called right at the end of my shift
  13. Customer thought they were calling the payer
  14. Customer told me how to do my job
  15. Customer kept interrupting me
  16. Customer gives you their political opinion
  17. Submitted a suspicious activity report
  18. Customer called me by the wrong name
  19. Customer told a funny story or joke
  20. Used my best customer service voice
  21. Customer impersonated someone else
  22. Needed more than one caffeinated beverage
  23. Listened to a caller chewing on something
  24. Customer forgot their TIN