Couldn'tunderstandcustomerCustomercomplainedabout fees forEDI Plan orEssentials PlusSent afunny gifto thegroupCustomertold mehow to domy jobComputerrebootedwithoutwarningCustomerthought theywere callingthe payerListened toa callerchewing onsomethingCustomercalled rightat the endof my shiftGot thesamecaller twicein a rowSneezedwith mymic onNeededmore thanonecaffeinatedbeverageUsed mybestcustomerservice voiceCustomercalled me bythe wrongnameCustomerkeptinterruptingmeIs it 5o'clockyet?Customergives youtheir politicalopinionSubmitted asuspiciousactivityreportEnded anescalationcall on ahappy noteCustomerforgottheir TINCustomerimpersonatedsomeoneelsePaigemessed upmy schedulein MonetKids or petsbeing loudin thebackgroundCustomertold afunny storyor jokeMy job isthereason IdrinkCouldn'tunderstandcustomerCustomercomplainedabout fees forEDI Plan orEssentials PlusSent afunny gifto thegroupCustomertold mehow to domy jobComputerrebootedwithoutwarningCustomerthought theywere callingthe payerListened toa callerchewing onsomethingCustomercalled rightat the endof my shiftGot thesamecaller twicein a rowSneezedwith mymic onNeededmore thanonecaffeinatedbeverageUsed mybestcustomerservice voiceCustomercalled me bythe wrongnameCustomerkeptinterruptingmeIs it 5o'clockyet?Customergives youtheir politicalopinionSubmitted asuspiciousactivityreportEnded anescalationcall on ahappy noteCustomerforgottheir TINCustomerimpersonatedsomeoneelsePaigemessed upmy schedulein MonetKids or petsbeing loudin thebackgroundCustomertold afunny storyor jokeMy job isthereason Idrink

ACS Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Couldn't understand customer
  2. Customer complained about fees for EDI Plan or Essentials Plus
  3. Sent a funny gif to the group
  4. Customer told me how to do my job
  5. Computer rebooted without warning
  6. Customer thought they were calling the payer
  7. Listened to a caller chewing on something
  8. Customer called right at the end of my shift
  9. Got the same caller twice in a row
  10. Sneezed with my mic on
  11. Needed more than one caffeinated beverage
  12. Used my best customer service voice
  13. Customer called me by the wrong name
  14. Customer kept interrupting me
  15. Is it 5 o'clock yet?
  16. Customer gives you their political opinion
  17. Submitted a suspicious activity report
  18. Ended an escalation call on a happy note
  19. Customer forgot their TIN
  20. Customer impersonated someone else
  21. Paige messed up my schedule in Monet
  22. Kids or pets being loud in the background
  23. Customer told a funny story or joke
  24. My job is the reason I drink