Paigemessed upmy schedulein MonetCustomercalled me bythe wrongnameCustomerforgottheir TINListened toa callerchewing onsomethingUsed mybestcustomerservice voiceIs it 5o'clockyet?Couldn'tunderstandcustomerKids or petsbeing loudin thebackgroundMy job isthereason IdrinkCustomertold mehow to domy jobNeededmore thanonecaffeinatedbeverageCustomergives youtheir politicalopinionGot thesamecaller twicein a rowSubmitted asuspiciousactivityreportCustomerimpersonatedsomeoneelseCustomercomplainedabout fees forEDI Plan orEssentials PlusSent afunny gifto thegroupCustomercalled rightat the endof my shiftCustomerthought theywere callingthe payerEnded anescalationcall on ahappy noteCustomerkeptinterruptingmeCustomertold afunny storyor jokeComputerrebootedwithoutwarningSneezedwith mymic onPaigemessed upmy schedulein MonetCustomercalled me bythe wrongnameCustomerforgottheir TINListened toa callerchewing onsomethingUsed mybestcustomerservice voiceIs it 5o'clockyet?Couldn'tunderstandcustomerKids or petsbeing loudin thebackgroundMy job isthereason IdrinkCustomertold mehow to domy jobNeededmore thanonecaffeinatedbeverageCustomergives youtheir politicalopinionGot thesamecaller twicein a rowSubmitted asuspiciousactivityreportCustomerimpersonatedsomeoneelseCustomercomplainedabout fees forEDI Plan orEssentials PlusSent afunny gifto thegroupCustomercalled rightat the endof my shiftCustomerthought theywere callingthe payerEnded anescalationcall on ahappy noteCustomerkeptinterruptingmeCustomertold afunny storyor jokeComputerrebootedwithoutwarningSneezedwith mymic on

ACS Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Paige messed up my schedule in Monet
  2. Customer called me by the wrong name
  3. Customer forgot their TIN
  4. Listened to a caller chewing on something
  5. Used my best customer service voice
  6. Is it 5 o'clock yet?
  7. Couldn't understand customer
  8. Kids or pets being loud in the background
  9. My job is the reason I drink
  10. Customer told me how to do my job
  11. Needed more than one caffeinated beverage
  12. Customer gives you their political opinion
  13. Got the same caller twice in a row
  14. Submitted a suspicious activity report
  15. Customer impersonated someone else
  16. Customer complained about fees for EDI Plan or Essentials Plus
  17. Sent a funny gif to the group
  18. Customer called right at the end of my shift
  19. Customer thought they were calling the payer
  20. Ended an escalation call on a happy note
  21. Customer kept interrupting me
  22. Customer told a funny story or joke
  23. Computer rebooted without warning
  24. Sneezed with my mic on