ComputerrebootedwithoutwarningCustomercalled rightat the endof my shiftKids or petsbeing loudin thebackgroundCustomerthought theywere callingthe payerPaigemessed upmy schedulein MonetMy job isthereason IdrinkSneezedwith mymic onListened toa callerchewing onsomethingCustomercalled me bythe wrongnameCustomerkeptinterruptingmeIs it 5o'clockyet?Neededmore thanonecaffeinatedbeverageCustomerimpersonatedsomeoneelseSubmitted asuspiciousactivityreportGot thesamecaller twicein a rowCustomercomplainedabout fees forEDI Plan orEssentials PlusUsed mybestcustomerservice voiceEnded anescalationcall on ahappy noteCustomertold afunny storyor jokeCouldn'tunderstandcustomerCustomerforgottheir TINSent afunny gifto thegroupCustomertold mehow to domy jobCustomergives youtheir politicalopinionComputerrebootedwithoutwarningCustomercalled rightat the endof my shiftKids or petsbeing loudin thebackgroundCustomerthought theywere callingthe payerPaigemessed upmy schedulein MonetMy job isthereason IdrinkSneezedwith mymic onListened toa callerchewing onsomethingCustomercalled me bythe wrongnameCustomerkeptinterruptingmeIs it 5o'clockyet?Neededmore thanonecaffeinatedbeverageCustomerimpersonatedsomeoneelseSubmitted asuspiciousactivityreportGot thesamecaller twicein a rowCustomercomplainedabout fees forEDI Plan orEssentials PlusUsed mybestcustomerservice voiceEnded anescalationcall on ahappy noteCustomertold afunny storyor jokeCouldn'tunderstandcustomerCustomerforgottheir TINSent afunny gifto thegroupCustomertold mehow to domy jobCustomergives youtheir politicalopinion

ACS Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Computer rebooted without warning
  2. Customer called right at the end of my shift
  3. Kids or pets being loud in the background
  4. Customer thought they were calling the payer
  5. Paige messed up my schedule in Monet
  6. My job is the reason I drink
  7. Sneezed with my mic on
  8. Listened to a caller chewing on something
  9. Customer called me by the wrong name
  10. Customer kept interrupting me
  11. Is it 5 o'clock yet?
  12. Needed more than one caffeinated beverage
  13. Customer impersonated someone else
  14. Submitted a suspicious activity report
  15. Got the same caller twice in a row
  16. Customer complained about fees for EDI Plan or Essentials Plus
  17. Used my best customer service voice
  18. Ended an escalation call on a happy note
  19. Customer told a funny story or joke
  20. Couldn't understand customer
  21. Customer forgot their TIN
  22. Sent a funny gif to the group
  23. Customer told me how to do my job
  24. Customer gives you their political opinion