Listened toa callerchewing onsomethingGot thesamecaller twicein a rowCustomerforgottheir TINCustomerimpersonatedsomeoneelseCustomerkeptinterruptingmeIs it 5o'clockyet?Ended anescalationcall on ahappy noteCouldn'tunderstandcustomerKids or petsbeing loudin thebackgroundSubmitted asuspiciousactivityreportSent afunny gifto thegroupSneezedwith mymic onCustomerthought theywere callingthe payerCustomertold mehow to domy jobMy job isthereason IdrinkCustomergives youtheir politicalopinionPaigemessed upmy schedulein MonetUsed mybestcustomerservice voiceCustomertold afunny storyor jokeCustomercalled rightat the endof my shiftComputerrebootedwithoutwarningNeededmore thanonecaffeinatedbeverageCustomercalled me bythe wrongnameCustomercomplainedabout fees forEDI Plan orEssentials PlusListened toa callerchewing onsomethingGot thesamecaller twicein a rowCustomerforgottheir TINCustomerimpersonatedsomeoneelseCustomerkeptinterruptingmeIs it 5o'clockyet?Ended anescalationcall on ahappy noteCouldn'tunderstandcustomerKids or petsbeing loudin thebackgroundSubmitted asuspiciousactivityreportSent afunny gifto thegroupSneezedwith mymic onCustomerthought theywere callingthe payerCustomertold mehow to domy jobMy job isthereason IdrinkCustomergives youtheir politicalopinionPaigemessed upmy schedulein MonetUsed mybestcustomerservice voiceCustomertold afunny storyor jokeCustomercalled rightat the endof my shiftComputerrebootedwithoutwarningNeededmore thanonecaffeinatedbeverageCustomercalled me bythe wrongnameCustomercomplainedabout fees forEDI Plan orEssentials Plus

ACS Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Listened to a caller chewing on something
  2. Got the same caller twice in a row
  3. Customer forgot their TIN
  4. Customer impersonated someone else
  5. Customer kept interrupting me
  6. Is it 5 o'clock yet?
  7. Ended an escalation call on a happy note
  8. Couldn't understand customer
  9. Kids or pets being loud in the background
  10. Submitted a suspicious activity report
  11. Sent a funny gif to the group
  12. Sneezed with my mic on
  13. Customer thought they were calling the payer
  14. Customer told me how to do my job
  15. My job is the reason I drink
  16. Customer gives you their political opinion
  17. Paige messed up my schedule in Monet
  18. Used my best customer service voice
  19. Customer told a funny story or joke
  20. Customer called right at the end of my shift
  21. Computer rebooted without warning
  22. Needed more than one caffeinated beverage
  23. Customer called me by the wrong name
  24. Customer complained about fees for EDI Plan or Essentials Plus