Customercalled rightat the endof my shiftMy job isthereason IdrinkCustomercomplainedabout fees forEDI Plan orEssentials PlusPaigemessed upmy schedulein MonetEnded anescalationcall on ahappy noteCustomercalled me bythe wrongnameCustomertold mehow to domy jobCouldn'tunderstandcustomerSent afunny gifto thegroupCustomerthought theywere callingthe payerNeededmore thanonecaffeinatedbeverageCustomergives youtheir politicalopinionCustomerkeptinterruptingmeUsed mybestcustomerservice voiceSubmitted asuspiciousactivityreportGot thesamecaller twicein a rowListened toa callerchewing onsomethingCustomerforgottheir TINComputerrebootedwithoutwarningSneezedwith mymic onCustomertold afunny storyor jokeKids or petsbeing loudin thebackgroundIs it 5o'clockyet?CustomerimpersonatedsomeoneelseCustomercalled rightat the endof my shiftMy job isthereason IdrinkCustomercomplainedabout fees forEDI Plan orEssentials PlusPaigemessed upmy schedulein MonetEnded anescalationcall on ahappy noteCustomercalled me bythe wrongnameCustomertold mehow to domy jobCouldn'tunderstandcustomerSent afunny gifto thegroupCustomerthought theywere callingthe payerNeededmore thanonecaffeinatedbeverageCustomergives youtheir politicalopinionCustomerkeptinterruptingmeUsed mybestcustomerservice voiceSubmitted asuspiciousactivityreportGot thesamecaller twicein a rowListened toa callerchewing onsomethingCustomerforgottheir TINComputerrebootedwithoutwarningSneezedwith mymic onCustomertold afunny storyor jokeKids or petsbeing loudin thebackgroundIs it 5o'clockyet?Customerimpersonatedsomeoneelse

ACS Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer called right at the end of my shift
  2. My job is the reason I drink
  3. Customer complained about fees for EDI Plan or Essentials Plus
  4. Paige messed up my schedule in Monet
  5. Ended an escalation call on a happy note
  6. Customer called me by the wrong name
  7. Customer told me how to do my job
  8. Couldn't understand customer
  9. Sent a funny gif to the group
  10. Customer thought they were calling the payer
  11. Needed more than one caffeinated beverage
  12. Customer gives you their political opinion
  13. Customer kept interrupting me
  14. Used my best customer service voice
  15. Submitted a suspicious activity report
  16. Got the same caller twice in a row
  17. Listened to a caller chewing on something
  18. Customer forgot their TIN
  19. Computer rebooted without warning
  20. Sneezed with my mic on
  21. Customer told a funny story or joke
  22. Kids or pets being loud in the background
  23. Is it 5 o'clock yet?
  24. Customer impersonated someone else