Sent afunny gifto thegroupGot thesamecaller twicein a rowSubmitted asuspiciousactivityreportCustomercomplainedabout fees forEDI Plan orEssentials PlusKids or petsbeing loudin thebackgroundCustomercalled me bythe wrongnameCustomertold mehow to domy jobCustomercalled rightat the endof my shiftMy job isthereason IdrinkCouldn'tunderstandcustomerUsed mybestcustomerservice voicePaigemessed upmy schedulein MonetSneezedwith mymic onListened toa callerchewing onsomethingNeededmore thanonecaffeinatedbeverageEnded anescalationcall on ahappy noteComputerrebootedwithoutwarningCustomerkeptinterruptingmeCustomerthought theywere callingthe payerCustomergives youtheir politicalopinionCustomerforgottheir TINCustomertold afunny storyor jokeIs it 5o'clockyet?CustomerimpersonatedsomeoneelseSent afunny gifto thegroupGot thesamecaller twicein a rowSubmitted asuspiciousactivityreportCustomercomplainedabout fees forEDI Plan orEssentials PlusKids or petsbeing loudin thebackgroundCustomercalled me bythe wrongnameCustomertold mehow to domy jobCustomercalled rightat the endof my shiftMy job isthereason IdrinkCouldn'tunderstandcustomerUsed mybestcustomerservice voicePaigemessed upmy schedulein MonetSneezedwith mymic onListened toa callerchewing onsomethingNeededmore thanonecaffeinatedbeverageEnded anescalationcall on ahappy noteComputerrebootedwithoutwarningCustomerkeptinterruptingmeCustomerthought theywere callingthe payerCustomergives youtheir politicalopinionCustomerforgottheir TINCustomertold afunny storyor jokeIs it 5o'clockyet?Customerimpersonatedsomeoneelse

ACS Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Sent a funny gif to the group
  2. Got the same caller twice in a row
  3. Submitted a suspicious activity report
  4. Customer complained about fees for EDI Plan or Essentials Plus
  5. Kids or pets being loud in the background
  6. Customer called me by the wrong name
  7. Customer told me how to do my job
  8. Customer called right at the end of my shift
  9. My job is the reason I drink
  10. Couldn't understand customer
  11. Used my best customer service voice
  12. Paige messed up my schedule in Monet
  13. Sneezed with my mic on
  14. Listened to a caller chewing on something
  15. Needed more than one caffeinated beverage
  16. Ended an escalation call on a happy note
  17. Computer rebooted without warning
  18. Customer kept interrupting me
  19. Customer thought they were calling the payer
  20. Customer gives you their political opinion
  21. Customer forgot their TIN
  22. Customer told a funny story or joke
  23. Is it 5 o'clock yet?
  24. Customer impersonated someone else