Paigemessed upmy schedulein MonetCustomerimpersonatedsomeoneelseCustomergives youtheir politicalopinionIs it 5o'clockyet?Couldn'tunderstandcustomerNeededmore thanonecaffeinatedbeverageSubmitted asuspiciousactivityreportCustomercalled me bythe wrongnameCustomertold mehow to domy jobUsed mybestcustomerservice voiceKids or petsbeing loudin thebackgroundCustomerthought theywere callingthe payerCustomertold afunny storyor jokeCustomerkeptinterruptingmeEnded anescalationcall on ahappy noteGot thesamecaller twicein a rowCustomercalled rightat the endof my shiftSent afunny gifto thegroupMy job isthereason IdrinkCustomercomplainedabout fees forEDI Plan orEssentials PlusListened toa callerchewing onsomethingComputerrebootedwithoutwarningSneezedwith mymic onCustomerforgottheir TINPaigemessed upmy schedulein MonetCustomerimpersonatedsomeoneelseCustomergives youtheir politicalopinionIs it 5o'clockyet?Couldn'tunderstandcustomerNeededmore thanonecaffeinatedbeverageSubmitted asuspiciousactivityreportCustomercalled me bythe wrongnameCustomertold mehow to domy jobUsed mybestcustomerservice voiceKids or petsbeing loudin thebackgroundCustomerthought theywere callingthe payerCustomertold afunny storyor jokeCustomerkeptinterruptingmeEnded anescalationcall on ahappy noteGot thesamecaller twicein a rowCustomercalled rightat the endof my shiftSent afunny gifto thegroupMy job isthereason IdrinkCustomercomplainedabout fees forEDI Plan orEssentials PlusListened toa callerchewing onsomethingComputerrebootedwithoutwarningSneezedwith mymic onCustomerforgottheir TIN

ACS Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Paige messed up my schedule in Monet
  2. Customer impersonated someone else
  3. Customer gives you their political opinion
  4. Is it 5 o'clock yet?
  5. Couldn't understand customer
  6. Needed more than one caffeinated beverage
  7. Submitted a suspicious activity report
  8. Customer called me by the wrong name
  9. Customer told me how to do my job
  10. Used my best customer service voice
  11. Kids or pets being loud in the background
  12. Customer thought they were calling the payer
  13. Customer told a funny story or joke
  14. Customer kept interrupting me
  15. Ended an escalation call on a happy note
  16. Got the same caller twice in a row
  17. Customer called right at the end of my shift
  18. Sent a funny gif to the group
  19. My job is the reason I drink
  20. Customer complained about fees for EDI Plan or Essentials Plus
  21. Listened to a caller chewing on something
  22. Computer rebooted without warning
  23. Sneezed with my mic on
  24. Customer forgot their TIN