ACS Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Sent a funny gif to the group
2. Customer gives you their political opinion
3. Customer impersonated someone else
4. Used my best customer service voice
5. Is it 5 o'clock yet?
6. Customer thought they were calling the payer
7. Listened to a caller chewing on something
8. Customer kept interrupting me
9. Paige messed up my schedule in Monet
10. Ended an escalation call on a happy note
11. Customer complained about fees for EDI Plan or Essentials Plus
12. Computer rebooted without warning
13. Submitted a suspicious activity report
14. Customer called me by the wrong name
15. Got the same caller twice in a row
16. Customer told a funny story or joke
17. Customer called right at the end of my shift
18. Customer told me how to do my job
19. Needed more than one caffeinated beverage
20. My job is the reason I drink
21. Kids or pets being loud in the background
22. Customer forgot their TIN
23. Sneezed with my mic on
24. Couldn't understand customer