Got thesamecaller twicein a rowCustomerimpersonatedsomeoneelseKids or petsbeing loudin thebackgroundCustomergives youtheir politicalopinionComputerrebootedwithoutwarningCustomercalled me bythe wrongnameSneezedwith mymic onListened toa callerchewing onsomethingSubmitted asuspiciousactivityreportCouldn'tunderstandcustomerCustomertold afunny storyor jokeSent afunny gifto thegroupIs it 5o'clockyet?Paigemessed upmy schedulein MonetCustomercalled rightat the endof my shiftUsed mybestcustomerservice voiceCustomerthought theywere callingthe payerEnded anescalationcall on ahappy noteCustomertold mehow to domy jobNeededmore thanonecaffeinatedbeverageMy job isthereason IdrinkCustomercomplainedabout fees forEDI Plan orEssentials PlusCustomerforgottheir TINCustomerkeptinterruptingmeGot thesamecaller twicein a rowCustomerimpersonatedsomeoneelseKids or petsbeing loudin thebackgroundCustomergives youtheir politicalopinionComputerrebootedwithoutwarningCustomercalled me bythe wrongnameSneezedwith mymic onListened toa callerchewing onsomethingSubmitted asuspiciousactivityreportCouldn'tunderstandcustomerCustomertold afunny storyor jokeSent afunny gifto thegroupIs it 5o'clockyet?Paigemessed upmy schedulein MonetCustomercalled rightat the endof my shiftUsed mybestcustomerservice voiceCustomerthought theywere callingthe payerEnded anescalationcall on ahappy noteCustomertold mehow to domy jobNeededmore thanonecaffeinatedbeverageMy job isthereason IdrinkCustomercomplainedabout fees forEDI Plan orEssentials PlusCustomerforgottheir TINCustomerkeptinterruptingme

ACS Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Got the same caller twice in a row
  2. Customer impersonated someone else
  3. Kids or pets being loud in the background
  4. Customer gives you their political opinion
  5. Computer rebooted without warning
  6. Customer called me by the wrong name
  7. Sneezed with my mic on
  8. Listened to a caller chewing on something
  9. Submitted a suspicious activity report
  10. Couldn't understand customer
  11. Customer told a funny story or joke
  12. Sent a funny gif to the group
  13. Is it 5 o'clock yet?
  14. Paige messed up my schedule in Monet
  15. Customer called right at the end of my shift
  16. Used my best customer service voice
  17. Customer thought they were calling the payer
  18. Ended an escalation call on a happy note
  19. Customer told me how to do my job
  20. Needed more than one caffeinated beverage
  21. My job is the reason I drink
  22. Customer complained about fees for EDI Plan or Essentials Plus
  23. Customer forgot their TIN
  24. Customer kept interrupting me