ComputerrebootedwithoutwarningUsed mybestcustomerservice voiceCustomerkeptinterruptingmeIs it 5o'clockyet?My job isthereason IdrinkCustomergives youtheir politicalopinionCustomercomplainedabout fees forEDI Plan orEssentials PlusGot thesamecaller twicein a rowCustomercalled me bythe wrongnamePaigemessed upmy schedulein MonetListened toa callerchewing onsomethingCustomerforgottheir TINCustomerimpersonatedsomeoneelseEnded anescalationcall on ahappy noteCustomertold mehow to domy jobCustomerthought theywere callingthe payerCustomercalled rightat the endof my shiftSubmitted asuspiciousactivityreportCouldn'tunderstandcustomerNeededmore thanonecaffeinatedbeverageSent afunny gifto thegroupKids or petsbeing loudin thebackgroundSneezedwith mymic onCustomertold afunny storyor jokeComputerrebootedwithoutwarningUsed mybestcustomerservice voiceCustomerkeptinterruptingmeIs it 5o'clockyet?My job isthereason IdrinkCustomergives youtheir politicalopinionCustomercomplainedabout fees forEDI Plan orEssentials PlusGot thesamecaller twicein a rowCustomercalled me bythe wrongnamePaigemessed upmy schedulein MonetListened toa callerchewing onsomethingCustomerforgottheir TINCustomerimpersonatedsomeoneelseEnded anescalationcall on ahappy noteCustomertold mehow to domy jobCustomerthought theywere callingthe payerCustomercalled rightat the endof my shiftSubmitted asuspiciousactivityreportCouldn'tunderstandcustomerNeededmore thanonecaffeinatedbeverageSent afunny gifto thegroupKids or petsbeing loudin thebackgroundSneezedwith mymic onCustomertold afunny storyor joke

ACS Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Computer rebooted without warning
  2. Used my best customer service voice
  3. Customer kept interrupting me
  4. Is it 5 o'clock yet?
  5. My job is the reason I drink
  6. Customer gives you their political opinion
  7. Customer complained about fees for EDI Plan or Essentials Plus
  8. Got the same caller twice in a row
  9. Customer called me by the wrong name
  10. Paige messed up my schedule in Monet
  11. Listened to a caller chewing on something
  12. Customer forgot their TIN
  13. Customer impersonated someone else
  14. Ended an escalation call on a happy note
  15. Customer told me how to do my job
  16. Customer thought they were calling the payer
  17. Customer called right at the end of my shift
  18. Submitted a suspicious activity report
  19. Couldn't understand customer
  20. Needed more than one caffeinated beverage
  21. Sent a funny gif to the group
  22. Kids or pets being loud in the background
  23. Sneezed with my mic on
  24. Customer told a funny story or joke