This bingo card has a free space and 24 words: Checked ins is INN with rev-ops sheet, Closed 10 emails, Followed up on Task, drank 20-40oz of water, wrote message on wall of support, caller with bday in your month, assigned case to yourself, Completed callback, took 30 calls, Said GM in team chat, checked recent updates in confluence, Had client/provider w/ unique name, Submitted Medicaid Write-Off, Provided resources to caller/teammate, Answered question on Slack, reviewed Knowledge Article, Completed NCR, Sent no-show case, used an insurance benefit portal, reached out to rev-ops, received compliment on a call, resolved tech issue, sent password reset and updated insurance.
Customer Appreciation Week | SOC BINGO (CC) | Payment Services Department | Onboarding Bingo | Hotline Heroes BINGO!
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