Said GMin teamchatresolvedtechissueassignedcase toyourselfFollowedup onTaskupdatedinsurancecaller withbday inyourmonthwrotemessageon wall ofsupportSubmittedMedicaidWrite-OffHadclient/providerw/ uniquenamereceivedcomplimenton a callcheckedrecentupdates inconfluenceClosed10emailsreachedout torev-opsreviewedKnowledgeArticleCompletedNCRCheckedins is INNwith rev-ops sheettook 30callsused aninsurancebenefitportalAnsweredquestionon SlackCompletedcallbacksentpasswordresetdrank20-40ozof waterProvidedresourcestocaller/teammateSent no-showcaseSaid GMin teamchatresolvedtechissueassignedcase toyourselfFollowedup onTaskupdatedinsurancecaller withbday inyourmonthwrotemessageon wall ofsupportSubmittedMedicaidWrite-OffHadclient/providerw/ uniquenamereceivedcomplimenton a callcheckedrecentupdates inconfluenceClosed10emailsreachedout torev-opsreviewedKnowledgeArticleCompletedNCRCheckedins is INNwith rev-ops sheettook 30callsused aninsurancebenefitportalAnsweredquestionon SlackCompletedcallbacksentpasswordresetdrank20-40ozof waterProvidedresourcestocaller/teammateSent no-showcase

SonderBingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Said GM in team chat
  2. resolved tech issue
  3. assigned case to yourself
  4. Followed up on Task
  5. updated insurance
  6. caller with bday in your month
  7. wrote message on wall of support
  8. Submitted Medicaid Write-Off
  9. Had client/provider w/ unique name
  10. received compliment on a call
  11. checked recent updates in confluence
  12. Closed 10 emails
  13. reached out to rev-ops
  14. reviewed Knowledge Article
  15. Completed NCR
  16. Checked ins is INN with rev-ops sheet
  17. took 30 calls
  18. used an insurance benefit portal
  19. Answered question on Slack
  20. Completed callback
  21. sent password reset
  22. drank 20-40oz of water
  23. Provided resources to caller/teammate
  24. Sent no-show case