Hadclient/providerw/ uniquenameassignedcase toyourselfreachedout torev-opsCompletedcallbackupdatedinsurancesentpasswordresetreceivedcomplimenton a callreviewedKnowledgeArticletook 30callsCompletedNCRAnsweredquestionon Slackresolvedtechissuewrotemessageon wall ofsupportcheckedrecentupdates inconfluenceSaid GMin teamchatSent no-showcaseSubmittedMedicaidWrite-Offdrank20-40ozof waterFollowedup onTaskCheckedins is INNwith rev-ops sheetProvidedresourcestocaller/teammatecaller withbday inyourmonthClosed10emailsused aninsurancebenefitportalHadclient/providerw/ uniquenameassignedcase toyourselfreachedout torev-opsCompletedcallbackupdatedinsurancesentpasswordresetreceivedcomplimenton a callreviewedKnowledgeArticletook 30callsCompletedNCRAnsweredquestionon Slackresolvedtechissuewrotemessageon wall ofsupportcheckedrecentupdates inconfluenceSaid GMin teamchatSent no-showcaseSubmittedMedicaidWrite-Offdrank20-40ozof waterFollowedup onTaskCheckedins is INNwith rev-ops sheetProvidedresourcestocaller/teammatecaller withbday inyourmonthClosed10emailsused aninsurancebenefitportal

SonderBingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Had client/provider w/ unique name
  2. assigned case to yourself
  3. reached out to rev-ops
  4. Completed callback
  5. updated insurance
  6. sent password reset
  7. received compliment on a call
  8. reviewed Knowledge Article
  9. took 30 calls
  10. Completed NCR
  11. Answered question on Slack
  12. resolved tech issue
  13. wrote message on wall of support
  14. checked recent updates in confluence
  15. Said GM in team chat
  16. Sent no-show case
  17. Submitted Medicaid Write-Off
  18. drank 20-40oz of water
  19. Followed up on Task
  20. Checked ins is INN with rev-ops sheet
  21. Provided resources to caller/teammate
  22. caller with bday in your month
  23. Closed 10 emails
  24. used an insurance benefit portal