used an insurance benefit portal checked recent updates in confluence wrote message on wall of support Provided resources to caller/teammate resolved tech issue Closed 10 emails Had client/provider w/ unique name Followed up on Task reached out to rev-ops took 30 calls Answered question on Slack sent password reset Completed callback assigned case to yourself Submitted Medicaid Write-Off Said GM in team chat caller with bday in your month reviewed Knowledge Article Sent no- show case received compliment on a call Completed NCR updated insurance Checked ins is INN with rev- ops sheet drank 20-40oz of water used an insurance benefit portal checked recent updates in confluence wrote message on wall of support Provided resources to caller/teammate resolved tech issue Closed 10 emails Had client/provider w/ unique name Followed up on Task reached out to rev-ops took 30 calls Answered question on Slack sent password reset Completed callback assigned case to yourself Submitted Medicaid Write-Off Said GM in team chat caller with bday in your month reviewed Knowledge Article Sent no- show case received compliment on a call Completed NCR updated insurance Checked ins is INN with rev- ops sheet drank 20-40oz of water
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
used an insurance benefit portal
checked recent updates in confluence
wrote message on wall of support
Provided resources
to caller/teammate
resolved tech issue
Closed 10 emails
Had client/provider w/ unique name
Followed up on Task
reached out to rev-ops
took 30 calls
Answered question on Slack
sent password reset
Completed callback
assigned case to yourself
Submitted Medicaid Write-Off
Said GM in team chat
caller with bday in your month
reviewed Knowledge Article
Sent no-show case
received compliment on a call
Completed NCR
updated insurance
Checked ins is INN with rev-ops sheet
drank 20-40oz of water