caller withbday inyourmonthCompletedNCRassignedcase toyourselfresolvedtechissueCheckedins is INNwith rev-ops sheetwrotemessageon wall ofsupportreachedout torev-opsHadclient/providerw/ uniquenameCompletedcallbackreceivedcomplimenton a callused aninsurancebenefitportalFollowedup onTaskSaid GMin teamchatProvidedresourcestocaller/teammatereviewedKnowledgeArticledrank20-40ozof watertook 30callsAnsweredquestionon SlackClosed10emailsSubmittedMedicaidWrite-Offupdatedinsurancecheckedrecentupdates inconfluencesentpasswordresetSent no-showcasecaller withbday inyourmonthCompletedNCRassignedcase toyourselfresolvedtechissueCheckedins is INNwith rev-ops sheetwrotemessageon wall ofsupportreachedout torev-opsHadclient/providerw/ uniquenameCompletedcallbackreceivedcomplimenton a callused aninsurancebenefitportalFollowedup onTaskSaid GMin teamchatProvidedresourcestocaller/teammatereviewedKnowledgeArticledrank20-40ozof watertook 30callsAnsweredquestionon SlackClosed10emailsSubmittedMedicaidWrite-Offupdatedinsurancecheckedrecentupdates inconfluencesentpasswordresetSent no-showcase

SonderBingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. caller with bday in your month
  2. Completed NCR
  3. assigned case to yourself
  4. resolved tech issue
  5. Checked ins is INN with rev-ops sheet
  6. wrote message on wall of support
  7. reached out to rev-ops
  8. Had client/provider w/ unique name
  9. Completed callback
  10. received compliment on a call
  11. used an insurance benefit portal
  12. Followed up on Task
  13. Said GM in team chat
  14. Provided resources to caller/teammate
  15. reviewed Knowledge Article
  16. drank 20-40oz of water
  17. took 30 calls
  18. Answered question on Slack
  19. Closed 10 emails
  20. Submitted Medicaid Write-Off
  21. updated insurance
  22. checked recent updates in confluence
  23. sent password reset
  24. Sent no-show case