Sent no-showcasewrotemessageon wall ofsupportSubmittedMedicaidWrite-Offcheckedrecentupdates inconfluencereachedout torev-opsused aninsurancebenefitportalassignedcase toyourselfHadclient/providerw/ uniquenametook 30callsCheckedins is INNwith rev-ops sheetCompletedcallbackreceivedcomplimenton a callsentpasswordresetSaid GMin teamchatAnsweredquestionon SlackresolvedtechissuereviewedKnowledgeArticlecaller withbday inyourmonthFollowedup onTaskClosed10emailsdrank20-40ozof waterupdatedinsuranceProvidedresourcestocaller/teammateCompletedNCRSent no-showcasewrotemessageon wall ofsupportSubmittedMedicaidWrite-Offcheckedrecentupdates inconfluencereachedout torev-opsused aninsurancebenefitportalassignedcase toyourselfHadclient/providerw/ uniquenametook 30callsCheckedins is INNwith rev-ops sheetCompletedcallbackreceivedcomplimenton a callsentpasswordresetSaid GMin teamchatAnsweredquestionon SlackresolvedtechissuereviewedKnowledgeArticlecaller withbday inyourmonthFollowedup onTaskClosed10emailsdrank20-40ozof waterupdatedinsuranceProvidedresourcestocaller/teammateCompletedNCR

SonderBingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Sent no-show case
  2. wrote message on wall of support
  3. Submitted Medicaid Write-Off
  4. checked recent updates in confluence
  5. reached out to rev-ops
  6. used an insurance benefit portal
  7. assigned case to yourself
  8. Had client/provider w/ unique name
  9. took 30 calls
  10. Checked ins is INN with rev-ops sheet
  11. Completed callback
  12. received compliment on a call
  13. sent password reset
  14. Said GM in team chat
  15. Answered question on Slack
  16. resolved tech issue
  17. reviewed Knowledge Article
  18. caller with bday in your month
  19. Followed up on Task
  20. Closed 10 emails
  21. drank 20-40oz of water
  22. updated insurance
  23. Provided resources to caller/teammate
  24. Completed NCR