Had client/provider w/ unique name Provided resources to caller/teammate drank 20-40oz of water received compliment on a call assigned case to yourself sent password reset Closed 10 emails updated insurance resolved tech issue took 30 calls Said GM in team chat Sent no- show case Followed up on Task wrote message on wall of support Completed NCR caller with bday in your month Submitted Medicaid Write-Off Checked ins is INN with rev- ops sheet Answered question on Slack reached out to rev-ops used an insurance benefit portal reviewed Knowledge Article Completed callback checked recent updates in confluence Had client/provider w/ unique name Provided resources to caller/teammate drank 20-40oz of water received compliment on a call assigned case to yourself sent password reset Closed 10 emails updated insurance resolved tech issue took 30 calls Said GM in team chat Sent no- show case Followed up on Task wrote message on wall of support Completed NCR caller with bday in your month Submitted Medicaid Write-Off Checked ins is INN with rev- ops sheet Answered question on Slack reached out to rev-ops used an insurance benefit portal reviewed Knowledge Article Completed callback checked recent updates in confluence
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Had client/provider w/ unique name
Provided resources
to caller/teammate
drank 20-40oz of water
received compliment on a call
assigned case to yourself
sent password reset
Closed 10 emails
updated insurance
resolved tech issue
took 30 calls
Said GM in team chat
Sent no-show case
Followed up on Task
wrote message on wall of support
Completed NCR
caller with bday in your month
Submitted Medicaid Write-Off
Checked ins is INN with rev-ops sheet
Answered question on Slack
reached out to rev-ops
used an insurance benefit portal
reviewed Knowledge Article
Completed callback
checked recent updates in confluence