resolvedtechissuereviewedKnowledgeArticleSubmittedMedicaidWrite-Offdrank20-40ozof watersentpasswordresetwrotemessageon wall ofsupportcheckedrecentupdates inconfluenceused aninsurancebenefitportalCheckedins is INNwith rev-ops sheetreachedout torev-opsCompletedcallbackAnsweredquestionon Slackassignedcase toyourselftook 30callsHadclient/providerw/ uniquenameSaid GMin teamchatProvidedresourcestocaller/teammatereceivedcomplimenton a callupdatedinsuranceSent no-showcaseFollowedup onTaskClosed10emailsCompletedNCRcaller withbday inyourmonthresolvedtechissuereviewedKnowledgeArticleSubmittedMedicaidWrite-Offdrank20-40ozof watersentpasswordresetwrotemessageon wall ofsupportcheckedrecentupdates inconfluenceused aninsurancebenefitportalCheckedins is INNwith rev-ops sheetreachedout torev-opsCompletedcallbackAnsweredquestionon Slackassignedcase toyourselftook 30callsHadclient/providerw/ uniquenameSaid GMin teamchatProvidedresourcestocaller/teammatereceivedcomplimenton a callupdatedinsuranceSent no-showcaseFollowedup onTaskClosed10emailsCompletedNCRcaller withbday inyourmonth

SonderBingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. resolved tech issue
  2. reviewed Knowledge Article
  3. Submitted Medicaid Write-Off
  4. drank 20-40oz of water
  5. sent password reset
  6. wrote message on wall of support
  7. checked recent updates in confluence
  8. used an insurance benefit portal
  9. Checked ins is INN with rev-ops sheet
  10. reached out to rev-ops
  11. Completed callback
  12. Answered question on Slack
  13. assigned case to yourself
  14. took 30 calls
  15. Had client/provider w/ unique name
  16. Said GM in team chat
  17. Provided resources to caller/teammate
  18. received compliment on a call
  19. updated insurance
  20. Sent no-show case
  21. Followed up on Task
  22. Closed 10 emails
  23. Completed NCR
  24. caller with bday in your month