reachedout torev-opsused aninsurancebenefitportalreceivedcomplimenton a callwrotemessageon wall ofsupportcheckedrecentupdates inconfluencesentpasswordresetSaid GMin teamchatresolvedtechissuedrank20-40ozof waterSubmittedMedicaidWrite-OffCheckedins is INNwith rev-ops sheetassignedcase toyourselfFollowedup onTaskHadclient/providerw/ uniquenameClosed10emailsAnsweredquestionon SlackreviewedKnowledgeArticleSent no-showcasetook 30callsupdatedinsuranceCompletedcallbackcaller withbday inyourmonthCompletedNCRProvidedresourcestocaller/teammatereachedout torev-opsused aninsurancebenefitportalreceivedcomplimenton a callwrotemessageon wall ofsupportcheckedrecentupdates inconfluencesentpasswordresetSaid GMin teamchatresolvedtechissuedrank20-40ozof waterSubmittedMedicaidWrite-OffCheckedins is INNwith rev-ops sheetassignedcase toyourselfFollowedup onTaskHadclient/providerw/ uniquenameClosed10emailsAnsweredquestionon SlackreviewedKnowledgeArticleSent no-showcasetook 30callsupdatedinsuranceCompletedcallbackcaller withbday inyourmonthCompletedNCRProvidedresourcestocaller/teammate

SonderBingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. reached out to rev-ops
  2. used an insurance benefit portal
  3. received compliment on a call
  4. wrote message on wall of support
  5. checked recent updates in confluence
  6. sent password reset
  7. Said GM in team chat
  8. resolved tech issue
  9. drank 20-40oz of water
  10. Submitted Medicaid Write-Off
  11. Checked ins is INN with rev-ops sheet
  12. assigned case to yourself
  13. Followed up on Task
  14. Had client/provider w/ unique name
  15. Closed 10 emails
  16. Answered question on Slack
  17. reviewed Knowledge Article
  18. Sent no-show case
  19. took 30 calls
  20. updated insurance
  21. Completed callback
  22. caller with bday in your month
  23. Completed NCR
  24. Provided resources to caller/teammate