updated insurance Completed NCR reviewed Knowledge Article Answered question on Slack Had client/provider w/ unique name received compliment on a call wrote message on wall of support Closed 10 emails Sent no- show case Completed callback Checked ins is INN with rev- ops sheet reached out to rev-ops assigned case to yourself Submitted Medicaid Write-Off drank 20-40oz of water used an insurance benefit portal Provided resources to caller/teammate sent password reset Followed up on Task checked recent updates in confluence Said GM in team chat resolved tech issue took 30 calls caller with bday in your month updated insurance Completed NCR reviewed Knowledge Article Answered question on Slack Had client/provider w/ unique name received compliment on a call wrote message on wall of support Closed 10 emails Sent no- show case Completed callback Checked ins is INN with rev- ops sheet reached out to rev-ops assigned case to yourself Submitted Medicaid Write-Off drank 20-40oz of water used an insurance benefit portal Provided resources to caller/teammate sent password reset Followed up on Task checked recent updates in confluence Said GM in team chat resolved tech issue took 30 calls caller with bday in your month
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
updated insurance
Completed NCR
reviewed Knowledge Article
Answered question on Slack
Had client/provider w/ unique name
received compliment on a call
wrote message on wall of support
Closed 10 emails
Sent no-show case
Completed callback
Checked ins is INN with rev-ops sheet
reached out to rev-ops
assigned case to yourself
Submitted Medicaid Write-Off
drank 20-40oz of water
used an insurance benefit portal
Provided resources
to caller/teammate
sent password reset
Followed up on Task
checked recent updates in confluence
Said GM in team chat
resolved tech issue
took 30 calls
caller with bday in your month