took 30callsSaid GMin teamchatAnsweredquestionon SlackCheckedins is INNwith rev-ops sheetsentpasswordresetFollowedup onTaskcheckedrecentupdates inconfluenceSent no-showcaseupdatedinsurancereceivedcomplimenton a callassignedcase toyourselfused aninsurancebenefitportalSubmittedMedicaidWrite-Offresolvedtechissuewrotemessageon wall ofsupportdrank20-40ozof waterClosed10emailsHadclient/providerw/ uniquenamereviewedKnowledgeArticlecaller withbday inyourmonthCompletedNCRCompletedcallbackProvidedresourcestocaller/teammatereachedout torev-opstook 30callsSaid GMin teamchatAnsweredquestionon SlackCheckedins is INNwith rev-ops sheetsentpasswordresetFollowedup onTaskcheckedrecentupdates inconfluenceSent no-showcaseupdatedinsurancereceivedcomplimenton a callassignedcase toyourselfused aninsurancebenefitportalSubmittedMedicaidWrite-Offresolvedtechissuewrotemessageon wall ofsupportdrank20-40ozof waterClosed10emailsHadclient/providerw/ uniquenamereviewedKnowledgeArticlecaller withbday inyourmonthCompletedNCRCompletedcallbackProvidedresourcestocaller/teammatereachedout torev-ops

SonderBingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. took 30 calls
  2. Said GM in team chat
  3. Answered question on Slack
  4. Checked ins is INN with rev-ops sheet
  5. sent password reset
  6. Followed up on Task
  7. checked recent updates in confluence
  8. Sent no-show case
  9. updated insurance
  10. received compliment on a call
  11. assigned case to yourself
  12. used an insurance benefit portal
  13. Submitted Medicaid Write-Off
  14. resolved tech issue
  15. wrote message on wall of support
  16. drank 20-40oz of water
  17. Closed 10 emails
  18. Had client/provider w/ unique name
  19. reviewed Knowledge Article
  20. caller with bday in your month
  21. Completed NCR
  22. Completed callback
  23. Provided resources to caller/teammate
  24. reached out to rev-ops