used aninsurancebenefitportalcheckedrecentupdates inconfluencewrotemessageon wall ofsupportProvidedresourcestocaller/teammateresolvedtechissueClosed10emailsHadclient/providerw/ uniquenameFollowedup onTaskreachedout torev-opstook 30callsAnsweredquestionon SlacksentpasswordresetCompletedcallbackassignedcase toyourselfSubmittedMedicaidWrite-OffSaid GMin teamchatcaller withbday inyourmonthreviewedKnowledgeArticleSent no-showcasereceivedcomplimenton a callCompletedNCRupdatedinsuranceCheckedins is INNwith rev-ops sheetdrank20-40ozof waterused aninsurancebenefitportalcheckedrecentupdates inconfluencewrotemessageon wall ofsupportProvidedresourcestocaller/teammateresolvedtechissueClosed10emailsHadclient/providerw/ uniquenameFollowedup onTaskreachedout torev-opstook 30callsAnsweredquestionon SlacksentpasswordresetCompletedcallbackassignedcase toyourselfSubmittedMedicaidWrite-OffSaid GMin teamchatcaller withbday inyourmonthreviewedKnowledgeArticleSent no-showcasereceivedcomplimenton a callCompletedNCRupdatedinsuranceCheckedins is INNwith rev-ops sheetdrank20-40ozof water

SonderBingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. used an insurance benefit portal
  2. checked recent updates in confluence
  3. wrote message on wall of support
  4. Provided resources to caller/teammate
  5. resolved tech issue
  6. Closed 10 emails
  7. Had client/provider w/ unique name
  8. Followed up on Task
  9. reached out to rev-ops
  10. took 30 calls
  11. Answered question on Slack
  12. sent password reset
  13. Completed callback
  14. assigned case to yourself
  15. Submitted Medicaid Write-Off
  16. Said GM in team chat
  17. caller with bday in your month
  18. reviewed Knowledge Article
  19. Sent no-show case
  20. received compliment on a call
  21. Completed NCR
  22. updated insurance
  23. Checked ins is INN with rev-ops sheet
  24. drank 20-40oz of water