Had client/provider w/ unique name assigned case to yourself reached out to rev-ops Completed callback updated insurance sent password reset received compliment on a call reviewed Knowledge Article took 30 calls Completed NCR Answered question on Slack resolved tech issue wrote message on wall of support checked recent updates in confluence Said GM in team chat Sent no- show case Submitted Medicaid Write-Off drank 20-40oz of water Followed up on Task Checked ins is INN with rev- ops sheet Provided resources to caller/teammate caller with bday in your month Closed 10 emails used an insurance benefit portal Had client/provider w/ unique name assigned case to yourself reached out to rev-ops Completed callback updated insurance sent password reset received compliment on a call reviewed Knowledge Article took 30 calls Completed NCR Answered question on Slack resolved tech issue wrote message on wall of support checked recent updates in confluence Said GM in team chat Sent no- show case Submitted Medicaid Write-Off drank 20-40oz of water Followed up on Task Checked ins is INN with rev- ops sheet Provided resources to caller/teammate caller with bday in your month Closed 10 emails used an insurance benefit portal
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Had client/provider w/ unique name
assigned case to yourself
reached out to rev-ops
Completed callback
updated insurance
sent password reset
received compliment on a call
reviewed Knowledge Article
took 30 calls
Completed NCR
Answered question on Slack
resolved tech issue
wrote message on wall of support
checked recent updates in confluence
Said GM in team chat
Sent no-show case
Submitted Medicaid Write-Off
drank 20-40oz of water
Followed up on Task
Checked ins is INN with rev-ops sheet
Provided resources
to caller/teammate
caller with bday in your month
Closed 10 emails
used an insurance benefit portal