resolvedtechissueClosed10emailssentpasswordresetSaid GMin teamchatCompletedNCRSubmittedMedicaidWrite-Offreachedout torev-opsFollowedup onTaskdrank20-40ozof watertook 30callsCompletedcallbackupdatedinsuranceused aninsurancebenefitportalcaller withbday inyourmonthSent no-showcaseassignedcase toyourselfreviewedKnowledgeArticlewrotemessageon wall ofsupportreceivedcomplimenton a callAnsweredquestionon SlackProvidedresourcestocaller/teammatecheckedrecentupdates inconfluenceCheckedins is INNwith rev-ops sheetHadclient/providerw/ uniquenameresolvedtechissueClosed10emailssentpasswordresetSaid GMin teamchatCompletedNCRSubmittedMedicaidWrite-Offreachedout torev-opsFollowedup onTaskdrank20-40ozof watertook 30callsCompletedcallbackupdatedinsuranceused aninsurancebenefitportalcaller withbday inyourmonthSent no-showcaseassignedcase toyourselfreviewedKnowledgeArticlewrotemessageon wall ofsupportreceivedcomplimenton a callAnsweredquestionon SlackProvidedresourcestocaller/teammatecheckedrecentupdates inconfluenceCheckedins is INNwith rev-ops sheetHadclient/providerw/ uniquename

SonderBingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. resolved tech issue
  2. Closed 10 emails
  3. sent password reset
  4. Said GM in team chat
  5. Completed NCR
  6. Submitted Medicaid Write-Off
  7. reached out to rev-ops
  8. Followed up on Task
  9. drank 20-40oz of water
  10. took 30 calls
  11. Completed callback
  12. updated insurance
  13. used an insurance benefit portal
  14. caller with bday in your month
  15. Sent no-show case
  16. assigned case to yourself
  17. reviewed Knowledge Article
  18. wrote message on wall of support
  19. received compliment on a call
  20. Answered question on Slack
  21. Provided resources to caller/teammate
  22. checked recent updates in confluence
  23. Checked ins is INN with rev-ops sheet
  24. Had client/provider w/ unique name