Followedup onTaskwrotemessageon wall ofsupportused aninsurancebenefitportaltook 30callsCompletedNCRCompletedcallbackreachedout torev-opsProvidedresourcestocaller/teammateSent no-showcasereceivedcomplimenton a callreviewedKnowledgeArticledrank20-40ozof waterassignedcase toyourselfresolvedtechissueCheckedins is INNwith rev-ops sheetSaid GMin teamchatcaller withbday inyourmonthcheckedrecentupdates inconfluencesentpasswordresetHadclient/providerw/ uniquenameSubmittedMedicaidWrite-OffAnsweredquestionon SlackClosed10emailsupdatedinsuranceFollowedup onTaskwrotemessageon wall ofsupportused aninsurancebenefitportaltook 30callsCompletedNCRCompletedcallbackreachedout torev-opsProvidedresourcestocaller/teammateSent no-showcasereceivedcomplimenton a callreviewedKnowledgeArticledrank20-40ozof waterassignedcase toyourselfresolvedtechissueCheckedins is INNwith rev-ops sheetSaid GMin teamchatcaller withbday inyourmonthcheckedrecentupdates inconfluencesentpasswordresetHadclient/providerw/ uniquenameSubmittedMedicaidWrite-OffAnsweredquestionon SlackClosed10emailsupdatedinsurance

SonderBingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Followed up on Task
  2. wrote message on wall of support
  3. used an insurance benefit portal
  4. took 30 calls
  5. Completed NCR
  6. Completed callback
  7. reached out to rev-ops
  8. Provided resources to caller/teammate
  9. Sent no-show case
  10. received compliment on a call
  11. reviewed Knowledge Article
  12. drank 20-40oz of water
  13. assigned case to yourself
  14. resolved tech issue
  15. Checked ins is INN with rev-ops sheet
  16. Said GM in team chat
  17. caller with bday in your month
  18. checked recent updates in confluence
  19. sent password reset
  20. Had client/provider w/ unique name
  21. Submitted Medicaid Write-Off
  22. Answered question on Slack
  23. Closed 10 emails
  24. updated insurance