This bingo card has a free space and 24 words: Drank a glass of water, After call work time less than 2 minutes, Customer gave me a compliment, Did chair yoga/exercise, Took 20 calls in a row without "not responding" status, Made a customer laugh/smile, Helped a fellow CSR in group chat, Asked "is there anything else I can help with" 10 times, Told customer how to find security code on card, Used Client Support Resources or Links, Recognized a fellow CSR on gratitude wall, Changed status to & from meal or break at correct time, Turned upset customer to a happy customer, Documented 20 calls in NetSuite, Had a snack between calls, Processed at least 2 MAF's today, Brushed my hair and teeth today, Said "happy to help" to at least 5 customers, Asked for help in teams chat, Learned something new today, Did something relaxing on my break/lunch, Used a customer's name on a call, Fed my pet, child, spouse or plant today and Provided customer with their card balance.
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