(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Made a customer laugh/smile
Drank a glass of water
Told customer how to find security code on card
Helped a fellow CSR in group chat
Used Client Support Resources or Links
Fed my pet, child, spouse or plant today
Used a customer's name on a call
Processed at least 2 MAF's today
Asked for help in teams chat
Changed status to & from meal or break at correct time
Took 20 calls in a row without "not responding" status
After call work time less than 2 minutes
Said "happy to help" to at least 5 customers
Turned upset customer to a happy customer
Did chair yoga/exercise
Recognized a fellow CSR on gratitude wall
Provided customer with their card balance
Had a snack between calls
Asked "is there anything else I can help with" 10 times
