(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Fed my pet, child, spouse or plant today
Asked for help in teams chat
Changed status to & from meal or break at correct time
Used Client Support Resources or Links
Helped a fellow CSR in group chat
Learned something new today
Provided customer with their card balance
Recognized a fellow CSR on gratitude wall
Turned upset customer to a happy customer
Drank a glass of water
Used a customer's name on a call
After call work time less than 2 minutes
Customer gave me a compliment
Brushed my hair and teeth today
Did something relaxing on my break/lunch
Documented 20 calls in NetSuite
Told customer how to find security code on card
Had a snack between calls
Did chair yoga/exercise
Made a customer laugh/smile
Took 20 calls in a row without "not responding" status
Asked "is there anything else I can help with" 10 times