(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Brushed my hair and teeth today
Had a snack between calls
Documented 20 calls in NetSuite
Drank a glass of water
Provided customer with their card balance
Used a customer's name on a call
Took 20 calls in a row without "not responding" status
Told customer how to find security code on card
Changed status to & from meal or break at correct time
Did something relaxing on my break/lunch
Said "happy to help" to at least 5 customers
Recognized a fellow CSR on gratitude wall
Learned something new today
Used Client Support Resources or Links
Turned upset customer to a happy customer
Helped a fellow CSR in group chat
Asked "is there anything else I can help with" 10 times
