(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Recognized a fellow CSR on gratitude wall
Told customer how to find security code on card
Drank a glass of water
Asked for help in teams chat
Made a customer laugh/smile
Customer gave me a compliment
Had a snack between calls
Helped a fellow CSR in group chat
Changed status to & from meal or break at correct time
Used a customer's name on a call
Provided customer with their card balance
Turned upset customer to a happy customer
Used Client Support Resources or Links
After call work time less than 2 minutes
Fed my pet, child, spouse or plant today
Said "happy to help" to at least 5 customers
Processed at least 2 MAF's today
Took 20 calls in a row without "not responding" status
Documented 20 calls in NetSuite
Did chair yoga/exercise
Brushed my hair and teeth today
Did something relaxing on my break/lunch
Asked "is there anything else I can help with" 10 times
