(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Processed at least 2 MAF's today
Turned upset customer to a happy customer
Drank a glass of water
Asked for help in teams chat
Did chair yoga/exercise
Used Client Support Resources or Links
Customer gave me a compliment
Changed status to & from meal or break at correct time
Made a customer laugh/smile
Said "happy to help" to at least 5 customers
Recognized a fellow CSR on gratitude wall
Brushed my hair and teeth today
Helped a fellow CSR in group chat
Told customer how to find security code on card
Did something relaxing on my break/lunch
Used a customer's name on a call
Took 20 calls in a row without "not responding" status
Fed my pet, child, spouse or plant today
After call work time less than 2 minutes
Provided customer with their card balance
Learned something new today
Had a snack between calls
Documented 20 calls in NetSuite
Asked "is there anything else I can help with" 10 times
