(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Changed status to & from meal or break at correct time
Made a customer laugh/smile
Told customer how to find security code on card
Had a snack between calls
Fed my pet, child, spouse or plant today
Provided customer with their card balance
Learned something new today
Used a customer's name on a call
Documented 20 calls in NetSuite
Did something relaxing on my break/lunch
Processed at least 2 MAF's today
Helped a fellow CSR in group chat
Used Client Support Resources or Links
Said "happy to help" to at least 5 customers
Asked for help in teams chat
After call work time less than 2 minutes
Customer gave me a compliment
Took 20 calls in a row without "not responding" status
Asked "is there anything else I can help with" 10 times