(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Took 20 calls in a row without "not responding" status
Asked for help in teams chat
Fed my pet, child, spouse or plant today
After call work time less than 2 minutes
Used a customer's name on a call
Processed at least 2 MAF's today
Documented 20 calls in NetSuite
Used Client Support Resources or Links
Provided customer with their card balance
Made a customer laugh/smile
Said "happy to help" to at least 5 customers
Had a snack between calls
Asked "is there anything else I can help with" 10 times
Brushed my hair and teeth today
Recognized a fellow CSR on gratitude wall
Drank a glass of water
Customer gave me a compliment
Did chair yoga/exercise
Changed status to & from meal or break at correct time