(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Helped a fellow CSR in group chat
Made a customer laugh/smile
Documented 20 calls in NetSuite
Had a snack between calls
Provided customer with their card balance
Drank a glass of water
Brushed my hair and teeth today
Took 20 calls in a row without "not responding" status
Told customer how to find security code on card
Fed my pet, child, spouse or plant today
Used a customer's name on a call
Customer gave me a compliment
Turned upset customer to a happy customer
Changed status to & from meal or break at correct time
Said "happy to help" to at least 5 customers
Learned something new today
Asked for help in teams chat
Did something relaxing on my break/lunch
Recognized a fellow CSR on gratitude wall
Did chair yoga/exercise
Asked "is there anything else I can help with" 10 times
