(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Asked for help in teams chat
Had a snack between calls
Learned something new today
Told customer how to find security code on card
Asked "is there anything else I can help with" 10 times
Did something relaxing on my break/lunch
Turned upset customer to a happy customer
Fed my pet, child, spouse or plant today
Made a customer laugh/smile
Used a customer's name on a call
After call work time less than 2 minutes
Said "happy to help" to at least 5 customers
Documented 20 calls in NetSuite
Did chair yoga/exercise
Brushed my hair and teeth today
Provided customer with their card balance
Drank a glass of water
Changed status to & from meal or break at correct time
Used Client Support Resources or Links
Processed at least 2 MAF's today
Customer gave me a compliment
Took 20 calls in a row without "not responding" status