(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Used a customer's name on a call
Helped a fellow CSR in group chat
Recognized a fellow CSR on gratitude wall
Changed status to & from meal or break at correct time
Told customer how to find security code on card
Brushed my hair and teeth today
Provided customer with their card balance
Used Client Support Resources or Links
Said "happy to help" to at least 5 customers
Asked "is there anything else I can help with" 10 times
Fed my pet, child, spouse or plant today
Processed at least 2 MAF's today
Took 20 calls in a row without "not responding" status