(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Asked for help in teams chat
Made a customer laugh/smile
Took 20 calls in a row without "not responding" status
Asked "is there anything else I can help with" 10 times
After call work time less than 2 minutes
Documented 20 calls in NetSuite
Did chair yoga/exercise
Provided customer with their card balance
Helped a fellow CSR in group chat
Did something relaxing on my break/lunch
Drank a glass of water
Customer gave me a compliment
Brushed my hair and teeth today
Recognized a fellow CSR on gratitude wall
Told customer how to find security code on card
Said "happy to help" to at least 5 customers
Turned upset customer to a happy customer
Used Client Support Resources or Links
Used a customer's name on a call
Had a snack between calls
Fed my pet, child, spouse or plant today
Processed at least 2 MAF's today
Learned something new today
Changed status to & from meal or break at correct time
