Customer Service Bingo

Customer Service Bingo Card
Preview

This bingo card has a free space and 27 words: NPS, GOS, Active listening, Empathy, EOS, ACR, Network Activity, MCT, CIS, Coaching, AID, Customer satisfaction, Customer experience, MMT, Customer delight, First call resolution, Service level agreement, Contact Center, Service quality, Customer feedback, COE, Empowerment, Customer care, Service recovery, Customer relationship, Customer interaction and Customer needs.

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Probabilities

With players vying for a you'll have to call about __ items before someone wins. There's a __% chance that a lucky player would win after calling __ items.

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