COEContactCenterAIDServicerecoveryFirst callresolutionCustomerrelationshipServicequalityACRActivelisteningEmpowermentCustomersatisfactionMMTEmpathyCustomerdelightEOSNPSCoaching GOSCustomerexperienceCustomerneedsCustomercareMCTCustomerinteractionCustomerfeedbackServicelevelagreementCISNetworkActivityCOEContactCenterAIDServicerecoveryFirst callresolutionCustomerrelationshipServicequalityACRActivelisteningEmpowermentCustomersatisfactionMMTEmpathyCustomerdelightEOSNPSCoaching GOSCustomerexperienceCustomerneedsCustomercareMCTCustomerinteractionCustomerfeedbackServicelevelagreementCISNetworkActivity

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. COE
  2. Contact Center
  3. AID
  4. Service recovery
  5. First call resolution
  6. Customer relationship
  7. Service quality
  8. ACR
  9. Active listening
  10. Empowerment
  11. Customer satisfaction
  12. MMT
  13. Empathy
  14. Customer delight
  15. EOS
  16. NPS
  17. Coaching
  18. GOS
  19. Customer experience
  20. Customer needs
  21. Customer care
  22. MCT
  23. Customer interaction
  24. Customer feedback
  25. Service level agreement
  26. CIS
  27. Network Activity