CustomerneedsNPSACRActivelisteningCustomerdelightCustomerinteractionAIDCustomersatisfactionServicerecoveryServicequalityCustomercareCustomerrelationshipCustomerexperienceNetworkActivityEOSCustomerfeedbackEmpathyServicelevelagreementEmpowermentMMTFirst callresolutionMCTGOSCoaching COEContactCenterCISCustomerneedsNPSACRActivelisteningCustomerdelightCustomerinteractionAIDCustomersatisfactionServicerecoveryServicequalityCustomercareCustomerrelationshipCustomerexperienceNetworkActivityEOSCustomerfeedbackEmpathyServicelevelagreementEmpowermentMMTFirst callresolutionMCTGOSCoaching COEContactCenterCIS

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
  1. Customer needs
  2. NPS
  3. ACR
  4. Active listening
  5. Customer delight
  6. Customer interaction
  7. AID
  8. Customer satisfaction
  9. Service recovery
  10. Service quality
  11. Customer care
  12. Customer relationship
  13. Customer experience
  14. Network Activity
  15. EOS
  16. Customer feedback
  17. Empathy
  18. Service level agreement
  19. Empowerment
  20. MMT
  21. First call resolution
  22. MCT
  23. GOS
  24. Coaching
  25. COE
  26. Contact Center
  27. CIS