CustomerrelationshipServicerecoveryCustomerinteractionMMTEmpowermentCustomerfeedbackNetworkActivityGOSCISCustomersatisfactionCOEServicequalityCustomerexperienceCustomerdelightCustomercareFirst callresolutionActivelisteningNPSACREmpathyCustomerneedsServicelevelagreementCoaching EOSContactCenterAIDMCTCustomerrelationshipServicerecoveryCustomerinteractionMMTEmpowermentCustomerfeedbackNetworkActivityGOSCISCustomersatisfactionCOEServicequalityCustomerexperienceCustomerdelightCustomercareFirst callresolutionActivelisteningNPSACREmpathyCustomerneedsServicelevelagreementCoaching EOSContactCenterAIDMCT

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer relationship
  2. Service recovery
  3. Customer interaction
  4. MMT
  5. Empowerment
  6. Customer feedback
  7. Network Activity
  8. GOS
  9. CIS
  10. Customer satisfaction
  11. COE
  12. Service quality
  13. Customer experience
  14. Customer delight
  15. Customer care
  16. First call resolution
  17. Active listening
  18. NPS
  19. ACR
  20. Empathy
  21. Customer needs
  22. Service level agreement
  23. Coaching
  24. EOS
  25. Contact Center
  26. AID
  27. MCT