This bingo card has a free space and 24 words: Covered a phone shift, Closed 5 cases in the same day (day 0), Asked a question in Dev Open Forum, Attended a KnowledgeNow session, Created a plug-in bug, Case issue was related to the client not being in Global Mode, Tier 1/ Tier 2 (see below for details), Had a case apart of a P1 work item, All of your phone shifts were covered for PTO, Closed 2 cases instead of Backlog, Had at least 3 cases closed with a monthly release, Clearing cache resolved your case issue 3 times, T3 created a work item for a case you escalated, Received a shoutout from another co-worker/leader in a group chat, 5 of your cases were a Thrive enhancement, Worked 5 Export cases, Created 3 work items, Read SSN 3 weeks in a row, Logged into Five9 to grab a call out of the queue, Closed 8 cases by the next day (Day 1), Got on at least 5 screenshares (call or portal case) where the issue was resolved on the call, You did not replicate a client's issue 5 times, Attended a Release Sneak Peek and Worked 3 cases where permissions resolved the issue.
AEP Week 3 | AEP Week 1 | AEP Week 1 | AEP Week 1 | AEP Week 1
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