(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
Worked 3 cases where permissions resolved the issue
All of your phone shifts were covered for PTO
5 of your cases were a Thrive enhancement
T3 created a work item for a case you escalated
Created a plug-in bug
Closed 5 cases in the same day (day 0)
Clearing cache resolved your case issue 3 times
Attended a KnowledgeNow session
Attended a Release Sneak Peek
Had at least 3 cases closed with a monthly release
Logged into Five9 to grab a call out of the queue
Worked 5 Export cases
Got on at least 5 screenshares (call or portal case) where the issue was resolved on the call
You did not replicate a client's issue 5 times
Asked a question in Dev Open Forum
Closed 2 cases instead of Backlog
Read SSN 3 weeks in a row
Covered a phone shift
Created 3 work items
Had a case apart of a P1 work item
Received a shoutout from another co-worker/leader in a group chat
Case issue was related to the client not being in Global Mode
