(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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T3 created a work item for a case you escalated
5 of your cases were a Thrive enhancement
Case issue was related to the client not being in Global Mode
Worked 5 Export cases
Read SSN 3 weeks in a row
Closed 2 cases instead of Backlog
Created 3 work items
Received a shoutout from another co-worker/leader in a group chat
Had at least 3 cases closed with a monthly release
Closed 8 cases by the next day (Day 1)
All of your phone shifts were covered for PTO
Attended a KnowledgeNow session
Tier 1/ Tier 2
(see below for details)
You did not replicate a client's issue 5 times
Closed 5 cases in the same day (day 0)
Covered a phone shift
Got on at least 5 screenshares (call or portal case) where the issue was resolved on the call
Clearing cache resolved your case issue 3 times
Had a case apart of a P1 work item
Attended a Release Sneak Peek
Created a plug-in bug
Asked a question in Dev Open Forum
Logged into Five9 to grab a call out of the queue
Worked 3 cases where permissions resolved the issue
