(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Created 3 work items
Covered a phone shift
Case issue was related to the client not being in Global Mode
Attended a KnowledgeNow session
5 of your cases were a Thrive enhancement
Closed 8 cases by the next day (Day 1)
Created a plug-in bug
Attended a Release Sneak Peek
Worked 5 Export cases
Received a shoutout from another co-worker/leader in a group chat
Got on at least 5 screenshares (call or portal case) where the issue was resolved on the call
Closed 5 cases in the same day (day 0)
Read SSN 3 weeks in a row
You did not replicate a client's issue 5 times
All of your phone shifts were covered for PTO
Tier 1/ Tier 2
(see below for details)
Had at least 3 cases closed with a monthly release
Asked a question in Dev Open Forum
Clearing cache resolved your case issue 3 times
Had a case apart of a P1 work item
Logged into Five9 to grab a call out of the queue
Closed 2 cases instead of Backlog
Worked 3 cases where permissions resolved the issue
