(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Got on at least 5 screenshares (call or portal case) where the issue was resolved on the call
Logged into Five9 to grab a call out of the queue
Read SSN 3 weeks in a row
Created 3 work items
Case issue was related to the client not being in Global Mode
Clearing cache resolved your case issue 3 times
Covered a phone shift
Closed 5 cases in the same day (day 0)
Closed 8 cases by the next day (Day 1)
Received a shoutout from another co-worker/leader in a group chat
You did not replicate a client's issue 5 times
Closed 2 cases instead of Backlog
Asked a question in Dev Open Forum
Worked 5 Export cases
Tier 1/ Tier 2
(see below for details)
5 of your cases were a Thrive enhancement
All of your phone shifts were covered for PTO
Worked 3 cases where permissions resolved the issue
Had at least 3 cases closed with a monthly release
