(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Worked 5 Export cases
Attended a KnowledgeNow session
Created a plug-in bug
Received a shoutout from another co-worker/leader in a group chat
5 of your cases were a Thrive enhancement
Covered a phone shift
Clearing cache resolved your case issue 3 times
Got on at least 5 screenshares (call or portal case) where the issue was resolved on the call
You did not replicate a client's issue 5 times
Asked a question in Dev Open Forum
All of your phone shifts were covered for PTO
T3 created a work item for a case you escalated
Logged into Five9 to grab a call out of the queue
Tier 1/ Tier 2
(see below for details)
Created 3 work items
Attended a Release Sneak Peek
Read SSN 3 weeks in a row
Closed 5 cases in the same day (day 0)
Closed 2 cases instead of Backlog
Had at least 3 cases closed with a monthly release
Had a case apart of a P1 work item
Worked 3 cases where permissions resolved the issue
Closed 8 cases by the next day (Day 1)
Case issue was related to the client not being in Global Mode
