(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Closed 8 cases by the next day (Day 1)
Attended a Release Sneak Peek
All of your phone shifts were covered for PTO
Attended a KnowledgeNow session
Worked 5 Export cases
T3 created a work item for a case you escalated
Asked a question in Dev Open Forum
5 of your cases were a Thrive enhancement
Got on at least 5 screenshares (call or portal case) where the issue was resolved on the call
Case issue was related to the client not being in Global Mode
Created a plug-in bug
Had a case apart of a P1 work item
Worked 3 cases where permissions resolved the issue
Created 3 work items
Covered a phone shift
Logged into Five9 to grab a call out of the queue
Closed 5 cases in the same day (day 0)
Closed 2 cases instead of Backlog
Received a shoutout from another co-worker/leader in a group chat
Read SSN 3 weeks in a row
Clearing cache resolved your case issue 3 times
Had at least 3 cases closed with a monthly release